04-12-13, 11:39 AM
What is Cadillac's position on covered oil changes? I believe it is when the oil minder is at 20% or less. But, what is it if you do not drive enough to meet that mark? Do they honor the change at one year? For example that is what is suggested by BMW and
04-12-13, 12:35 PM
once a year or when the OLM gets below 20% is the policy for the free regular maintenance services
04-14-13, 10:33 AM
My dealer said 10%. Is he wrong? 10% seems too long to me.
04-14-13, 01:03 PM
Read the fine print on the Cadillac site about the free maintenance. I'm pretty sure it says 20%
Dealers have been reported doing them sooner than that (probably more as a customer service technique than anything) but technically they're not supposed to.
Also, there's nothing wrong with waiting til 0% - the OLM is very accurate and has been in use for about 20 years (maybe more?).
If you need proof blackstone labs (as well as other similar outfits) will send you an oil sample kit for free and only charge you a small fee for your results.