: radio problems! ...again.



ChurchSTSV
04-11-13, 01:26 AM
So I am retarded when it comes to using the search function. Anyway, so my radio totally stopped working. The screen is black and nothing works. Any ideas?

carter's_sts
04-11-13, 01:18 PM
My NAV unit did that once and I ejected the NAV DVD and it came back to life. Not saying that will work for you. I considered myself very lucky. I thought it was a goner.

ChurchSTSV
04-11-13, 01:28 PM
I have been reading some articles and tried ejecting anything. The NAV disc or the CDs don't budge. :(

STS LC3
04-11-13, 03:01 PM
Might try rebooting the system. Disconnect the negative battery cable for a few minutes, then reconnect it. Worth a try.

PGA2B
04-11-13, 03:54 PM
Church- I tried to call you last night but got no answer. Check your PM's.

ChurchSTSV
04-11-13, 04:15 PM
Church- I tried to call you last night but got no answer. Check your PM's.

I got your PM, but i am at work and cannot use my cell. I was in Target last night and had 0 signal. Building must be made of lead or something.

ChurchSTSV
04-12-13, 09:04 PM
UPDATE: I smacked the dash directly above the radio today and it came on. IT'S ALIVE!!

anyway, should I still take it in? Is it worth the warranty deductible?

PGA2B
04-12-13, 10:53 PM
Depends on what your deductible is.

ChurchSTSV
04-12-13, 11:02 PM
$100

PGA2B
04-13-13, 12:26 AM
If you can take it anywhere you want go to Kachina and talk to Dan. He will have Mark work on it.

Cadillac Cust Svc
04-13-13, 08:58 PM
UPDATE: I smacked the dash directly above the radio today and it came on. IT'S ALIVE!!

anyway, should I still take it in? Is it worth the warranty deductible?

Hello ChurchSTSV,

I am happy you were able to get your radio to turn on again. I am sorry you have been experiencing this issue with your vehicle. I recommend taking it into a dealership to be checked out, because they can provide you with proper diagnosis on whether or not the issue needs to be fixed. I hope you have a great night!

Sincerely,

Laura M.
Cadillac Customer Service

ChurchSTSV
04-14-13, 07:13 PM
I would, but I've worked at dealership service before. If it works, it will just be an NPF. I'll wait until it goes inop again.

ChurchSTSV
02-17-14, 01:42 PM
Solution found! Got a call from the dealer letting me know there was some shorts in the radio harness. Haha! If I get more details from the tech I will share.

ChurchSTSV
02-27-14, 03:16 PM
Here is what they said:

C/S RADIO POWER IS INOP DOES NOT WORK, CHECK SYSTEM AND ADVISE..

CAUSE: WIRE BACKED OUT ON CONNECTOR FOR RADIO POWER

940 CEXT 2.00

PARTS: 0.00 LABOR: 212.96

70129 WIRE BACKED OUT ON CONNECTOR FOR RADIO POWER 2.00 NOTE CODES FOR RADIO CONNECTOR.

Once again, warranty.

fast_lane10
03-02-14, 12:14 AM
you seem to have lot of "shorts" in your car... first fuel gauge now radio. Did you consider looking at why its happening?