: TSB for center console?? Anyone know anything?



RaVeNous
04-05-13, 10:37 AM
08-08-49-018C 10/06/2011 Interior - Scratches/Scuffs On Console/Dash/Door Panel

Anyone tried?

My car is next to new inside and the center console is scratch to hell

hulksdaddy
04-05-13, 10:46 AM
Look at the piano black trim and it scratches. Fact of life with it. Any good swirl remover will get it looking spiffy again. Little elbow grease and the right product works wonders.

RobF300
04-05-13, 11:11 AM
the tsb is probably to tell the customer to deal with it, lol

flatrockguy
04-05-13, 12:07 PM
The TSB specifically states that any scratches or nicks are not covered under warranty and are not to be replaced. Here is the TSB

xTooltipElement
Service Information
Document ID: 2870523
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#08-08-49-018D: Scratches or Scuffs on Console, Center Stack, Door Panels and Steering Wheel Trim Panels (Polish Trim Panels) - (Jun 19, 2012)
Subject: Scratches or Scuffs on Console, Center Stack, Door Panels and Steering Wheel Trim Panels (Polish Trim Panels)

Models: 2009-2013 Cadillac CTS-V (All Models)
2013 Cadillac ATS, SRX, XTS

--------------------------------------------------------------------------------

This bulletin is being revised to add the 2013 model year, models, additional cleaning information and provide the cleaner wax part number for Canada. Please discard Corporate Bulletin Number 08-08-49-018C (Section 08 – Body and Accessories).


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ConditionSome customers may comment on scratches or scuffs on the console, center stack, door panels and steering wheel trim panels. This condition may appear more evident on vehicles equipped with a high gloss Obsidian Black interior.

CauseThe high gloss finish on the console, center stack and steering wheel trim panels may tend to show more scratches. These scratches may be more noticeable due to certain usages (such as dragging items across the center console area, fingernail scratches around knobs or switches, etc.).

CorrectionNote: Scratched, scuffed or nicked trim panel components are not to be replaced at GM's expense.

A GM authorized dealership or detail shop may polish out light scratches or scuffs on the trim panels at the dealer's or customer's expense. A GM-approved Cleaner Wax, P/N♦88865218 (in Canada, P/N 02675208), may be used on the high gloss trim panels to help maintain the gloss finish and remove scuffs.

Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays


For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth as shown in the illustration above to wipe surfaces. Before wiping the surface with the microfiber cloth, use a soft bristle brush to remove dirt that could scratch the surface. Then use the microfiber cloth by gently rubbing to clean. Never use window cleaners or solvents. Periodically hand wash the microfiber cloth separately, using mild soap. Do not use bleach or fabric softener. Rinse thoroughly and air dry before next use.

Important: Do Not attach a device with a suction cup to the display. This may cause damage and would not be covered by the warranty.

Parts InformationPart Number
Description

88865218 (in Canada, 02675208)
Cleaner Wax


Warranty InformationPlease advise the customer that any physical damage such as scratches, scuffs or nicks to the trim panels are not covered under the terms of the New Vehicle Limited Warranty.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

2013 General Motors. All rights reserved.[COLOR="Silver"]

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1997BlackETC
04-05-13, 12:10 PM
Another cost saving measure by GM, but this one I can understand.

uptownvinc
10-01-13, 11:32 AM
The TSB specifically states that any scratches or nicks are not covered under warranty and are not to be replaced. Here is the TSB

xTooltipElement
Service Information
Document ID: 2870523
--------------------------------------------------------------------------------

#08-08-49-018D: Scratches or Scuffs on Console, Center Stack, Door Panels and Steering Wheel Trim Panels (Polish Trim Panels) - (Jun 19, 2012)
Subject: Scratches or Scuffs on Console, Center Stack, Door Panels and Steering Wheel Trim Panels (Polish Trim Panels)

Models: 2009-2013 Cadillac CTS-V (All Models)
2013 Cadillac ATS, SRX, XTS

--------------------------------------------------------------------------------

This bulletin is being revised to add the 2013 model year, models, additional cleaning information and provide the cleaner wax part number for Canada. Please discard Corporate Bulletin Number 08-08-49-018C (Section 08 – Body and Accessories).


--------------------------------------------------------------------------------

ConditionSome customers may comment on scratches or scuffs on the console, center stack, door panels and steering wheel trim panels. This condition may appear more evident on vehicles equipped with a high gloss Obsidian Black interior.

CauseThe high gloss finish on the console, center stack and steering wheel trim panels may tend to show more scratches. These scratches may be more noticeable due to certain usages (such as dragging items across the center console area, fingernail scratches around knobs or switches, etc.).

CorrectionNote: Scratched, scuffed or nicked trim panel components are not to be replaced at GM's expense.

A GM authorized dealership or detail shop may polish out light scratches or scuffs on the trim panels at the dealer's or customer's expense. A GM-approved Cleaner Wax, P/N♦88865218 (in Canada, P/N 02675208), may be used on the high gloss trim panels to help maintain the gloss finish and remove scuffs.

Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays


For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth as shown in the illustration above to wipe surfaces. Before wiping the surface with the microfiber cloth, use a soft bristle brush to remove dirt that could scratch the surface. Then use the microfiber cloth by gently rubbing to clean. Never use window cleaners or solvents. Periodically hand wash the microfiber cloth separately, using mild soap. Do not use bleach or fabric softener. Rinse thoroughly and air dry before next use.

Important: Do Not attach a device with a suction cup to the display. This may cause damage and would not be covered by the warranty.

Parts InformationPart Number
Description

88865218 (in Canada, 02675208)
Cleaner Wax


Warranty InformationPlease advise the customer that any physical damage such as scratches, scuffs or nicks to the trim panels are not covered under the terms of the New Vehicle Limited Warranty.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

2013 General Motors. All rights reserved.[COLOR="Silver"]

---------- how do we check these TSBs in detail like this?

flatrockguy
10-01-13, 12:21 PM
You have to have access to GM service and parts database or have a GM service department check it for you.

baabootoo
10-01-13, 12:27 PM
Wait, we have to keep our own cars clean??????????? That really sucks!!!!!!!!! :)