: XM Radio ESN for Traffic



skyy
03-17-13, 04:10 PM
My trial expired so I tried to swap radios on my existing account. The Radio part worked ok. But when I enter the ESN (Same radio ID on traffic screen) XM website says invalid.
How do you find the ESN of the traffic part of the radio? This is on a 2013 ATS with Cue

skyy
03-17-13, 09:39 PM
Found the answer. My previous car had a Siruis radio, which has 2 ESNs one for traffic, one for audio. The ATS has an XM radio, which only has one. You can't swap a traffic radio, you need to delete the radio from your account.

SiriusXM
03-25-13, 04:42 PM
Hi there-

Could you send us an email with your contact information to SXM_Help@siriusxm.com, and we can help if you need any assistance with your account.

Thanks,
SiriusXM Digital Care Team



Found the answer. My previous car had a Siruis radio, which has 2 ESNs one for traffic, one for audio. The ATS has an XM radio, which only has one. You can't swap a traffic radio, you need to delete the radio from your account.