: outside door handles

03-14-13, 05:38 PM
We just purchased a 2009 Cadillac Escalade in November 2012, and this month the driver's side back door handle came completely off and the passenger back side is loose enough I'm afraid to use it. We are getting the
run around from the dealership, and I was just curious if this should be under any kind of warranty? I have read other places where this has been an issue.

This is our first Cadillac, but parents and grandparents buy nothing but Cadillac and we decided to give it a try too.

Any help on this would be appreciated.

Thank you,
Cheryl Schilke

03-14-13, 08:51 PM
This has nothing to do with Site News or Rules - moved to Cadillac Customer Service.