: Would you accept this type of body work?



AriGold.
03-13-13, 01:53 PM
After my car being at the Cadillac dealer just sitting for a month I thought, Maybe I should fix the front bumper and door? (I hit a huge semi tire on the way to Colorado in December.) I decided I would do it. Getting the bumper and door fixed would make the car perfect. Here is how the car looked when they called and told me it was ready.


The photos show the front bumper that has been repainted. I can only assume the dealership has no quality control. I uploaded a .zip file of the larger images in a folder but you can see them fine on the forum..


http://i.imgur.com/k0XxNEW.jpg

http://i.imgur.com/07KenfA.jpg

http://i.imgur.com/LKTWCAe.jpg

http://i.imgur.com/euQwTRL.jpg

http://i.imgur.com/tLEJB6x.jpg

http://i.imgur.com/D9oxlz9.jpg

http://i.imgur.com/Rc9eQml.jpg

Gap, Over spray, Cracks and overall lack of care.

KingOfLacs
03-13-13, 02:36 PM
No tell them to redo it

AriGold.
03-13-13, 03:59 PM
I did. We will see how things go.

Cadillac Cust Svc
03-13-13, 04:30 PM
AriGold, please keep us updated on your situation! And feel free to email me at your convenience for further assistance; I'm reachable via email at Katie_Lucille@gmexpert.com.

Best,

Katie
Cadillac Customer Service

boomys10
03-13-13, 04:45 PM
damn man. that sux. sorry you had such a bad expirence with em. how is the car runing now? get all those issues resolved?

AriGold.
03-13-13, 04:53 PM
No idea. I wasnt going to drive it like that so they could say I did it. lol

boomys10
03-13-13, 05:18 PM
i hear ya.. but did you get all the shit fixed engine wise that we talked about before?

carter's_sts
03-14-13, 12:20 AM
Unacceptable!

parkeraire
03-14-13, 06:44 AM
They ovbiously do not have any pride in what they do or it would not have been givin back to you that way. Total lack of pride in workmanship. :rant2:

torched10
03-14-13, 09:43 AM
i wouldnt pay them and bringit somewhere else--check yelp for ratings, and make suretopost your results for others

ChurchSTSV
03-14-13, 03:54 PM
Heck no. It's a Cadillac, man! It needs to be done right!

AriGold.
03-14-13, 08:05 PM
They said they are going to fix everything. I still have not paid. On another note the car runs like it never has. Very excited to get it back.

carter's_sts
03-14-13, 11:16 PM
Hopefully they don't let the trainee work on it again.

AriGold.
03-25-13, 07:33 PM
Well. They still have the car. No updates..

8100 miles later on the loaner

Martyn
03-27-13, 08:47 PM
Having worked in the collision industry for 5 years now, thats no where near acceptable and shouldnt havent even been handed back to you like that. How that passed anyone's QC is beyond me.