: XTS Seats



kelly288
03-10-13, 03:43 PM
We just bought a platinum XTS and drove it a couple hundred miles. My hips and the back of my thighs are sooooosore. Anyone else have a problem with the front seats?

Layne87
03-10-13, 04:57 PM
I test drove one yesterday and after 20 minutes, took it back. The side panels on the seat bothered me the entire time. I am 6' 4" 230, so big but not at all overweight. I so wanted this car. Maybe they will receive enough feed back and figure something out.

ral1960
03-10-13, 05:13 PM
Do the sides pinch?
They did for me and I'm thin.

I started some discussion here:
http://www.cadillacforums.com/forums/cadillac-xts-forum/283309-difference-between-premium-platinum.html

But I was mostly concerned about the side bolsters making it difficult to get in and out. I haven't tried them for a few hours.

reciprocity
03-11-13, 04:00 PM
Try tipping the seat bottom forward slightly and playing with the adjustments until you find the "sweet spot" for you. I've found the seats on ours to be really comfortable, but haven't spent more than 3 hours on the road yet.

Cadillac Cust Svc
03-11-13, 05:25 PM
Kelly288, I'm sorry to hear about your frustration! If you would like me to document your feedback in detail so the proper GM teams can see it, please email me anytime at Katie_Lucille@gmexpert.com.

Best,

Katie
Cadillac Customer Service

AZBLUECHIP
11-24-13, 09:41 PM
I find the seats in my 13 premium not nearly as comfortable as my DTS. Also hate the 5 way switch

JoeGrapes
11-25-13, 03:26 PM
Imagine before selling your house you try to paint the rooms a color that will appeal to every potential buyer. That must be what every car manufacture is faced with. I personally think they are fine.

slightlyserious
11-27-13, 07:40 AM
I'm 6'2 240.I think they feel great. My wife is 5'2 and Im not telling her weight but she loves the seats. They aren't like the caddy seats in a 75 coupe but i find them very very comfortable. Try playing around with the adjustments.

ajaques
11-27-13, 09:59 PM
My 06 DTS Luxury III is in the shop and I have an XTS loaner/rental from the Cadillac dealer. First thing I noticed that was different is that the driver's seat seems much narrower than the one in my DTS. Like someone else mentioned, I can feel the seat pinching me. I'm 6'5" and not skinny, but I don't have that problem in the DTS. I was considering at one point trading the DTS in on an XTS Turbo, but now that I've driven an XTS, I'm going to look elsewhere. Cadillac is about to lose me as a customer. The DTS was my third Cadillac purchase and probably my last.

PNBLWZD
11-28-13, 11:41 PM
Drive around in a CTS-V with Recaro seats for a little while, then try your XTS seats again - you'll have a whole new appreciation for them LOL! I had an XTS loaner a couple times while my V was in for service, and thought the seats were really nice once I messed with the adjustments. However, I did find that the first XTS they gave me (which was a '13) had more comfortable seats than the second one (which was a '14) for some reason. Both cars were very low mileage (around 2-3k) and seats were not blown out at all, just different.

BreakThrough
11-29-13, 02:59 AM
My 14 xts vsport seats are the most comfortable seats (for me).

JSenecal
11-30-13, 03:50 AM
We were sitting in an XTS about to place an order when my wife realized the seat was hurting her. We are now experimenting with custom made cushions to fill in most of the gap between the bolsters. The length of the seat is also a problem for her.

My old Olds has the same length of seat, but the different shape of the seat there causes it not to be a problem.

Cadillac Cust Svc
11-30-13, 06:12 PM
My 06 DTS Luxury III is in the shop and I have an XTS loaner/rental from the Cadillac dealer. First thing I noticed that was different is that the driver's seat seems much narrower than the one in my DTS. Like someone else mentioned, I can feel the seat pinching me. I'm 6'5" and not skinny, but I don't have that problem in the DTS. I was considering at one point trading the DTS in on an XTS Turbo, but now that I've driven an XTS, I'm going to look elsewhere. Cadillac is about to lose me as a customer. The DTS was my third Cadillac purchase and probably my last.
Hello ajaques,

I am sorry to hear that you did not find the seats in the XTS comfortable. If you would like to private message me your feedback, I would be happy to document it for you and forward it to the correct team within our organization. If there is anything that I can assist you with regarding your DTS as well, please let me know.

Gregory W.
Cadillac Customer Care

MarieOnCape
12-10-13, 09:11 AM
Imagine before selling your house you try to paint the rooms a color that will appeal to every potential buyer. That must be what every car manufacture is faced with. I personally think they are fine.

Well, here is the thing. Cadillac didn't need to fix what wasn't broken! Cadillac has been getting the seats right for decades - though cost cutting from the '05 to '06 was apparent in the dash and seats (losing the independent bottom and backrest articulation). The problem, IMHO, is that when Cadillac had to remake a small car into a Cadillac the narrower body required narrower everything - including seats. Sure, the legroom is supposed to be there in the XTS, but the expansive feel is gone in the narrower confines in XTS. This, and the fact that Cadillac lost the seperate back-only warming feature - not to mention massage - is one of the several reasons I've resisted the urge of a new XTS. Despite all its newness it has given up on too many of the features of the DeVilles and DTS of the recent past while going smaller and increasing cost.

I own a Trans Am with adjustable side bolstering. It is very nice. I also have an '04 DTS with the comparably flat bucket seats. Vastly different seats, yet I find both comfortable. The seats in the DTS for me are both roomy, comfortable, and not at all do I feel like I am flopping around in them as you might think coming from the Trans Am. I've test driven the XTS. Not long enough to get a real sense of the seats - but they felt like generic seats to me. Like you'd find in any other mid-size GM car. Probably because they are. While the XTS is all new and has tons of features the XTS doesn't doesn't have the features I love about the DTS at a higher cost than the DTS. Even factoring in inflation.

jsakabuck
12-17-13, 11:33 AM
I am 6' 4", 175, and have been driving my XTS Platinum for 6 months. My left hip has been sore the entire time after just a few minutes in the driver's seat. I've given up mentioning it to the dealer, since the seat was designed by Cadillac. Despite loving everything about the car, the seat problems will force me out of this car a lot sooner than I had hoped.

JSenecal
12-31-13, 08:36 PM
Having discovered the problem with seats before buying the car, in my case the seat issue is going to keep me from getting an XTS. It's too bad, I love that car, it's like it was made specifically for me. But a car my wife can't sit in without pain isn't acceptable.

We did try getting a custom cushion made, and that helped considerably. But then we discovered that GM cars do not detect someone in the passenger seat if they are sitting on a cushion. When my wife sits on a cushion, the passenger side airbag is disabled!

So custom cushions might help those with hip pain that are driving the car, but they won't help those that are passangers.

dreiloft
12-31-13, 09:30 PM
My wife and I find that the seats and the ride in our 2014 XTS is much more comfortable than we experienced in our 2012 coupe and 2010 CTS 4 dr. We just drove 1300 mi from Miami to PA and it was such a positive difference between the other two vehicles.