: Can CUE play iTunes music (files) from a hard drive in the same way it does an iPod?



NJRonbo
02-16-13, 08:47 PM
Having a lot of problems playing my iPod library of 7,000+ songs on CUE. I am sure many of you have been following my struggles in this forum.

Had a thought....and maybe this would work....and maybe it wouldn't....

I don't keep my music on my computer. I copied all my iTunes music (and folders) to an external portable hard drive. I can plug it into my desktop iMac or Macbook laptop, launch iTunes, and the software will find the appropriate iTunes file to properly index my music in the iTunes software no matter what computer I use.

Sooooo.....

Could I simply plug my portable hard drive into my vehicle's USB port and hope that it recognizes all my playlists and songs without the need of an iPod? Or, is the iPod and its internal software the thing I need for CUE to properly place my playlists?

After all, I am copying my iTunes folders and file structures onto an external hard drive.

Yeah, I could simply go out to my vehicle now and test it out, but I thought I would simply ask first.

If this could essentially work, I could ditch my iPod and put all my music on a SOLID STATE 250GB hard drive. Access time would be phenomenal, I would have more HD storage space, and I could still transfer music using iTunes and have CUE recognize the hard drive in the same way it would an iPod.

It might also solve the problem of CUE not being able to play that amount of music.

Is this possible, or is the key to CUE playing music as it would appear in iTunes essential to having it played through an iPod?

----------EDIT:

You know, I could have saved myself and all of you a lot of time by just testing it myself....

Plugged my portable drive into the CUE USB port. This drive contains the iTunes file structure. If it were plugged into a computer iTunes would properly index all the music on it.

...but that seems to be the magic mojo missing here. Apparently, you can't just plug a hard drive into the USB port with iTunes files and expect it to work. You would need an iPod, which contains the necessary software to translate everything to CUE.

jeffpaletz
02-17-13, 01:06 AM
I copied just the songs in Itunes to an SD card. Put the SD card into the CUE system and it plays the songs. Here's what I did: In Itunes I clicked on music so all songs were displayed. I clicked the first song, scrolled to the bottom of the list and clicked the last song while holding the shift key. All songs were highlighed. I right clicked on the list of songs and selected copy. I navigated to the SD card and clicked paste. This copied all the songs to the SD card. After putting the SD Card in the car, I was able to play the songs. Play lists from Itunes won't work not only because they are the wrong format but also because the location of the songs in the play list is different due to being on an SD card. Note that CUE won't display artwork in M4a files however if you convert the files to MP3 format it will display artwork if it's there.

danscrim
02-17-13, 11:33 AM
I'm pretty sure CUE doesn't support hard drives. There is a fundamental difference (apparently) between removable storage and HDDs and somewhere in the CUE manual it says HDDs will not work.

CDN XTS
02-17-13, 03:39 PM
Not trying to hijack this thread, but on a related iTunes issue I had problems with playlists as used by CUE but I finally succeeded after lots of tries and for information to others who have problems here is my feedback:


Initially I tried by just having the iTunes file with its library copied together with all my music. That library (in two versions – one readable for other programmes and one as used by iTunes. That file includes almost everything, including playlists. (you can read the “.xml” file yourself to see what’s in it.) I thought, incorrectly, as I know now, that CUE simply uses that library to create whatever it needs when indexing, generating also the appropriate playlists as the exist in iTunes. No joy.
I then used iTunes to export my playlists to an “.m3u” file. Looking at it I noted the full path as per my PC, which obviously would not work. So I used search and replace to change "D:\Music\" by "..\" .
I also used Windows Media Player to generate a test “.wpl” file which does not include the PC portion of the path. Based on the manual such a “.wpl” file should work. Alas, neither one worked.
The original M3U file had entries like this:

#EXTINF:605,poet and peasant - Neville Marriner
D:\Music\Neville Marriner\Favorite Overtures\02 poet and peasant.mp3

The revised M3u file had entries like this:

#EXTINF:605,poet and peasant - Neville Marriner
..\Neville Marriner\Favorite Overtures\02 poet and peasant.mp3

The wpl file has entries like this:

< media src="..\ABBA\Gold- Greatest Hits\01 Dancing Queen.mp3"/>

I was in contact with another CUE user, who had also problems. He eventually used another program (Media Monkey) to create a “.m3u” file and sent me a copy of that file which he said worked (he has all music in the root directory). Thanks Jeff.
Entries looked like this:

\ABBA - Thank You For The Music.mp3

So I then edited my previous file to have the entries read like this:
\Neville Marriner\Favorite Overtures\02 poet and peasant.mp3

It still did not work and I then had a further look at that the now very basic “m3u” file, this time looking at it which a hex viewer and I noted three hex characters at the very beginning - FF BB BF - which will not show any other way. I could not delete those until I used a HEX editor. I then replaced this further revised “.m3u” file in the root directory on the SD card and took a short drive. Tried it after 11 minutes and indexing was finished (probably even earlier) and the playlist showed up and was usable. After restarting the car, I still could select that playlist right away and use it.
I have since amended 2 more (larger) existing iTunes playlists that way (they all had those 3 hex characters, so that is something iTunes seem to put into exported playlists.) I also now removed the iTunes folder from my SD card. This time it took 15 minutes for initialization (nothing else connected) and all works now within 10 seconds after starting the car. As to this “basically immediate working” Cody informed me that the system is designed to be able to remember the index from up to 5 devices that were connected via USB and not have to reindex the device fully after it's been done once. Thanks Cody. So, to me that explains why one can browse a USB stick or SD card for songs, albums, artists, genres as well as playlists and select any of those to play prior to the automatic reindexing. Cody informed me again that they are working on finding a better method regarding indexing at a high priority. So gals and guys, keep faith with CUE.
Obviously using a “.m3u” file exported from iTunes, making all those changes to the file and even using a Hex editor to delete those three characters is a rather time-consuming and difficult way to do it. Although some can be done via search and replace. Perhaps someone from GM can write an appropriate programme to automate that and make it available to users of CUE, or even better for CUE to translate the data from the iTunes Library file, ignoring the PC path portion. Hint, hint. Well the latter suggestion may be somewhat complicated. The other option of course is re-generating playlists from scratch via some other programme as long as the “.m3u” file is in the basic format outlined above. This is basically a plain text file which must be saved in windows-1252 format http://en.wikipedia.org/wiki/Windows-1252 with a “m3u” file extension.

I have not investigated the requirements for any other of the playlist file versions outlined on page 31 of the CUE manual, but at least for the “.wpl” version as generated by Windows Media Player (running on a Windows 7 64-bit system) CUE also doesn’t recognise it. So just like for “.m3u” file which in its extended version can include comments and extended M3U directives, prefaced by the “#” character, (like the type iTunes exports which CUE does not recognize), similar rules may extend to those other supported playlist files CUE supports.
So hopefully GM will provide additional guidelines as to the technical requirements associated with those listed playlist file version outlined in the CUE manual to assist users in generating playlists.

Now as to artwork, it looks like it is required to be inside each MP3 files, rather than an appropriate JPG file in the album folder, as it is on my PC. I’ll look into that when I have some time after my holiday at a nice sunny beach. As Jeff reported in his earlier post above embedded artwork works in “.mp3" files work but not when embedded in “m4a” files. Again hopefully GM will provide additional guidelines regarding artwork. It would however be nice it CUE could be programmed to employ the “.jpg” files Windows Media Player and iTunes place into album folders to avoid the need in using some other programme to embed artwork into each and every “.mp3" file.
NB: I noted that iTunes does not read those “.jpg” files downloaded by Windows Media Player but only those downloaded by iTunes. However iTunes seems to have less access to artwork than the Windows Media Player.
And before anyone asked, no, I am not a programmer or IT specialist, just an 78 old retired banker who still enjoys technology and loves driving his new XTS Platinum. LOL.

kevinr
02-18-13, 01:07 AM
If you're going to try the SSD approach, try using the app DoubleTwist to sync your iTunes library to your SSD. I do this with a subset of my iTunes library to an SD card and it works fine (including playlists).

CDN XTS
02-18-13, 11:38 AM
@ kevinr

Thanks for your input. Great to know there is yet another way to get the system to work. Have to try that. Then there is winamp. But CUE already worked with my music library from the outset, except for playlist. Many of these aps report good and bad experiences. So as to CUE all I need is an easy way to translate my existing playlists. Anyway since I have been able to get my original iTunes playlists working under CUE, I will wait until a different way has been found by the CUE team to the indexing aspect in general which may or may not use the iTunes library file when using USB sticks or SD cards for music input v/s iPod, etc, including more informative information in future reprints of the manual - and, for existing customers, an appropriate page on the Cadillac web-site including a link to it posted on the forum.

The missing documentation details is the only real problem I think, as this resulted in all of us spending a lot of time trying numerous ways to get it working. But to be fair, given there are numerous ways, it also adds to the problem of defining the best way and documenting it. Paricularly as the "best way" for one person is not necessarily the "best way" for another. And then it would have to be a way for CUE doing this as I doubt tht GM is going to tell customers to use specific outside application, until they get into "by them approved apps development". But then there are those who do not even read a manual. LOL.

jeffpaletz
02-18-13, 08:18 PM
I tried DoubleTwist and it worked great. Do you have a utility to cut off the silence at the end of most songs, either M4a or MP3s without bringing up every song and manually cutting off the silence?

drsketch
02-19-13, 08:52 PM
OP are these MP3 files? I believe in the other thread you noted these are backups to your cd's? As I noted I put MP3 on a 8gb flash drive and plugged it in and it plays. I can also sometime between now and the weekend put 160gb of music on a portable hard drive and plug it in and see how it plays. Let me know, and if you want PM me and we can keep in touch via email.

NJRonbo
02-19-13, 09:16 PM
Appreciate your help.

It's a mix of backed up CDs and downloaded MP3 music. I don't know how Apple saves ripped CD music, but I did transfer it in lossless.

There's something going on this end with my situation that I will have more to talk about in the next day or two. Wait until then to go to the trouble of putting all that music on a drive, that is, unless you want to.

drsketch
02-19-13, 09:36 PM
I kind of want to for testing purposes. I'll see what I can do and report back.

----------

I have some at work, however my wife is going to go to target and buy me a drive so i'll test this tonight.

drsketch
02-19-13, 11:20 PM
Hello,

at roughly 5 minutes my car was still syncing. I will see what it does on the drive into work. Note that at 5 minutes I would say roughly 60-70% had synced and I was able to scroll through what had synced and play music. Also note that this was a portable 1TB USB 3.0 drive with roughly 165gb of MP3 and album art.(jpg). No other files types reside on this disk.

Also note that several music sites I am on state that itunes screws with the ID3 tags, small files containing information about the song, song name, genre, artist, album etc. so maybe this has some to do with your issue as well.

Does this sound similar to your experience or is this improved from what you are experiencing?

drsketch
02-20-13, 05:24 PM
I left the drive plugged into my car and it didn't have to resync this afternoon

NJRonbo
02-21-13, 04:15 PM
How can you do it and preserve the playlists set up in iTunes? If moving all my music to a stick or hard drive means having to forego the managed structure that iTunes provides it doesn't seem like it would be worth the effort. The last thing I don't have time to do is move 7,000 songs over to a hard drive and manually put them in their own playlists so that CUE recognizes them properly.

jeffpaletz
02-21-13, 10:59 PM
Try DoubleTwist. It took a playlist from Itunes, copied the songs to a USB memory stick and created a play list on the memory stick. I put the USB memory stick in the car and after a couple of minutes CUE saw the songs and the play list showed up. Worked Great! Doubletwist.com

NJRonbo
02-22-13, 07:17 AM
It's that easy?! And it has to work on a hard drive as I have 160GB worth of songs to transfer.

I know of DoubleTwist for Android. There is a standalone application that will do this? Is it for Mac or for Windows?

And, really, it retains all the iTunes playlists? There is no extra work I need to do?

Thanks

jeffpaletz
02-22-13, 09:51 AM
It's for Windows. It's free and is very easy to use. It does one play list at a time.

pkadanec
02-22-13, 11:35 AM
That poses a question: Is the USB interface USB2 or USB3 in the XTS?

drsketch
02-22-13, 11:43 AM
It's that easy?! And it has to work on a hard drive as I have 160GB worth of songs to transfer.

I know of DoubleTwist for Android. There is a standalone application that will do this? Is it for Mac or for Windows?

And, really, it retains all the iTunes playlists? There is no extra work I need to do?

Thanks

Are you sure you're using the proper terminology?
My recommendation to you would be to first get itunes out of your head. It is crap.
Second put your files on a harddrive, just the MP3's, the create a playlist with doubletwist like jeff noted, this will add an addition file(s) to your drive, plug the drive in and go.

NJRonbo
02-22-13, 06:46 PM
Just looked at DoubleTwist. They have a desktop version for the Mac as well....SWEET!

But I have to reiterate....

Does this software actually take your iTunes playlist to a hard drive and keep the entire iTunes structure in place?

Furthermore, will CUE actually play music from a hard drive? I am considering buying a 250GB flash drive for this purpose.

NJRonbo
02-22-13, 09:30 PM
Are you sure you're using the proper terminology?
My recommendation to you would be to first get itunes out of your head. It is crap.

I missed this above....

If your opinion is that iTunes is crap, then so be it.

However, I have spent a considerable amount of time organizing my library of 7,000+ songs through it and it has worked perfectly for me.

Having to sit and copy 7,000 songs to a new hard drive is one thing.

Losing the file structure that I had in iTunes and having to reorganize those 7,000 songs into new playlists through DoubleTwist is inane.

I was about to go out and buy a drive tomorrow morning, but now it seems like it would be an awful lot of work and reorganization because it seems DoubleTwist cannot take those iTunes files and keep the playlist structure intact.

NJRonbo
02-23-13, 07:52 AM
I am going to do something today that will probably be very stupid.

I am going to purchase a portable 500GB USB 3.0 drive for about $63.

I am going to take DoubleTwist and use it to transfer my entire iTunes library to that hard drive.

It is my *hope* that the library will be transferred with all the playlist structures intact.

It is also my *hope* that CUE will recognize the hard drive and the music on it. The only thing that worries me is that some are saying CUE will not recognize a Hard Drive.

At worst, I will have wasted $63 on this experiment if it does not work. I could probably use a 500GB portable drive anyway.

jeffpaletz
02-23-13, 08:22 AM
You don't use DoubleTwist to create playlists. It uses the existing playlists in Itunes to copy the songs on the play list to a USB memory stick. You can choose one or more playlists or all. A few seconds after you insert the USB stick the program brings up a list and allows you to select the playlists you want to export to the USB stick or the option to import all music. The file structure on the USB Stick is the same as in Itunes in that it has files by artist, then under that by album and then by song. The m3u playlists are also in the music directory.

Try DoubleTwist. I think it's exactly what you need. Note that the more songs you put on the USB stick the longer it will take for CUE to index. 7000 songs is a lot and you may want to initially try a subset of songs by choosing to import one playlist and then see how it works.

NJRonbo
02-23-13, 08:54 AM
Jeff,

Thanks for your help.

This all sounds great with one problem....

I don't want to use a USB stick. I already have a 64GB iPod to put the music on.

I want to put the music on a 250GB hard drive. Will Cue read that hard drive?

CDN XTS
02-23-13, 11:06 AM
That poses a question: Is the USB interface USB2 or USB3 in the XTS? I have ask that question a few times on this forum and at the dealer. No feedback to-day as to whether the CUE USB ports are USB2 or USB3. Why no answer to such an easy question?

jeffpaletz
02-23-13, 11:33 AM
I don't know if CUE will read your hard drive. How about connecting it to a USB port in the car and letting us know what happens?

NJRonbo
02-23-13, 11:39 AM
I did. It was not recognized.

However, that being said, the drive is my iTunes backup drive. It is formatted so that iTunes can read it, not CUE. When plugged in, CUE won't even recognize the drive. I don't know if it is the drive itself, or, the way the contents inside of it are organized.

Another problem is that, because I use a Mac, the portable drive is formatted for Max OS X Journal, not FAT32.

So, before I buy a new hard drive (as I don't want to disrupt this one), I need to find out if CUE will read a 500GB hard drive.

Nobody seems to positively say it can.

RippyPartsDept
02-23-13, 12:18 PM
as mentioned earlier in the thread CUE is not compatible with HDD storage mediums
I am pretty sure that this is in either the owners manual or the nav/cue manual

NJRonbo
02-23-13, 01:05 PM
Chris,

That is what I am thinking, but post #11 in this thread suggests otherwise.

RippyPartsDept
02-23-13, 01:37 PM
hmmm... the format of the disc may make a difference

and also the power requirements too ... i'd be curious to know exactly what drive drsketch used

NJRonbo
02-23-13, 01:41 PM
I am working to get a definitive reply on this from the Cadillac CUE team.

I have someone I have speaking with high up with the team and have posed questions regarding whether CUE will read an external hard drive and what format it needs to be in. Someone else has been asking whether CUE supports USB 2 or 3 and I am hoping to be able to get a response to that question as well.

Dramset
02-23-13, 05:06 PM
Try formatting the hard disk as FAT or FAT32.

NJRonbo
02-23-13, 05:18 PM
The CUE team was great about responding...


The system supports any device that mounts as a USB mass storage device - this would include USB sticks, sd cards, and other devices. I am not sure many external hard drives mount that way - but there may be some. Please keep in mind that your CUE system is optimized for up to two devices and 10,000 songs total. This implies that system performance can start to degrade beyond this point - very similar to other devices on the market.

The system is currently USB 2 as USB 3 was being introduced and developed concurrently. Of course USB 3 devices are usually backwards compatible but the system wouldn't be able to operate the device as USB 3 speeds. Also, the CUE system is a bit unique that it does support 1.0 amp of USB charging (it is a powered USB hub) - great for iPads and other tablets so you can charge while on the road.

jeffpaletz
02-23-13, 11:57 PM
I have a portable HP 80 gig drive. I plugged it into the USP port and the CUE did not recongize it, though the drive was lit and spinning.

drsketch
02-24-13, 12:48 AM
Further notes regarding my testing. My car at times would continue playing the song however I would not be able to change songs or do anything until several minutes of it being unresponsive but continuing to play whatever song it is playing. Regarding the above 10, 000 song optimization 160gb is roughly 27, 000 song woth an average song being 6mb.

RippyPartsDept
02-24-13, 05:08 AM
Drsketch, so you had limited success w your HDD ... Can you give a thorough detail/report of its behavior/functionality?

And what's the model # (just curious to see if I can dig anything up)

It's interesting that you've had some success where most others have total failure.

drsketch
02-24-13, 04:59 PM
Rippy,

It appeared to work fine initially, however intermittently it would stop functioning properly like noted above. Song continuing to play however cannot forward to next song or browse songs. Also last night I could not properly browse through all of the artists when in that search view. If this system is only configured to handle 10K songs that explains it, however it does not make much sense to program it to only be able to shuffle through 10K songs.

Needless to say I have removed the large HDD from my car and will not replace it until this limitation is resolved.

Also note where I had limited success while others had complete failure, I just placed MP3 files on the disk. These other users placed their entire itunes library on the disk which contains tons of different files which this system may have had issues with scanning - though one of the CUE engineer would have to speak on that more as I do not have the tools nor can I view the logs of what is going on on this system when it is scanning files.

What do you mean model #? The specific HDD?
I bought this one from target for testing:

http://www.target.com/p/western-digital-passport-1tb-portable-hard-drive-silver-wdbbep0010bsl-nesn/-/A-14077815#prodSlot=medium_1_6&term=portable+hard+drive

RippyPartsDept
02-24-13, 05:50 PM
hmmm ok thx

don.davis
12-23-13, 10:00 AM
CDN and Paletz, I seriously doubt the USB in our cars is USB3. No need for it really, to have what USB3 calls "SuperSpeed" to simply transfer music from a drive to play - that kind of throughput isn't necessary. Could be wrong but I suspect the rest of the CUE interface bus isn't fast enough and doesn't need to be. It would be like insisting on wifi/n protocol and then connecting with a wifi/b device.

don.davis
12-26-13, 08:52 AM
Rippy,

It appeared to work fine initially, however intermittently it would stop functioning properly like noted above. Song continuing to play however cannot forward to next song or browse songs. Also last night I could not properly browse through all of the artists when in that search view. If this system is only configured to handle 10K songs that explains it, however it does not make much sense to program it to only be able to shuffle through 10K songs.

Needless to say I have removed the large HDD from my car and will not replace it until this limitation is resolved.

Also note where I had limited success while others had complete failure, I just placed MP3 files on the disk. These other users placed their entire itunes library on the disk which contains tons of different files which this system may have had issues with scanning - though one of the CUE engineer would have to speak on that more as I do not have the tools nor can I view the logs of what is going on on this system when it is scanning files.

What do you mean model #? The specific HDD?
I bought this one from target for testing:

http://www.target.com/p/western-digital-passport-1tb-portable-hard-drive-silver-wdbbep0010bsl-nesn/-/A-14077815#prodSlot=medium_1_6&term=portable+hard+drive

I was also able to connect a portable HDD to the USB port in the center stack behind the display. Not a brand name device or anything, just an old 250gb 2.5" drive from an old notebook that I dropped into a generic usb-sata housing for USB use. It contained my entire music collection (artist/album1, album2, etc) and several large playlists, about 115gb total. A few seconds after plugging it in, it picked a song and began playing, so using a HDD drive is indeed possible. So, I shut the car down and left it in there. The LED was still blinking so my assumption is it was indexing even while the car is off?

Hours later I came back out to test and it was still indexing, so clearly either the large volume of folders and files was an issue, or HDDs are just slow to index given their size.

Pulled that out and am in the process of moving my "core" music to a 64gb Transcend 10x SD card. Tedious to tag all of that with MP3Tag, but I like seeing album covers and correct titles on the screen. The SD card is formatted NTFS. When I plugged it in this morning with about 6500 MP3 songs in artist/album tree format, 15 playlists with 100 MP3s each, and another single playlist with 1000 songs (all playlists in M3U format) (total storage used on the card is about 58gb), it immediately started playing a song but the volume began to increase to maximum on it's own. Very weird, and I fear it's the beginning of CUE issues for me like I've been seeing others post about here. I'll update the forum in a day or two when tagging is done and it's had time to index completely, and see how it acts.

Don

NJRonbo
12-26-13, 08:55 AM
Don,

Looking forward to hearing more about your experiments.

...but I am not optimistic. I have yet to be able to play music from my Android device or from a 64GB SC card. Cue stinks.

Keep us posted.

don.davis
12-26-13, 10:29 AM
Ronbo, will do. How did you format the SD card? I can easily stream audiobooks from my HTC1 over BT, so you shouldn't be having problems either. Did your contacts sync shortly after you paired the phone? Are they talking? How are you trying to stream to CUE with your Android?

NJRonbo
12-26-13, 10:48 AM
I believe I formatted the card in ExFat.

Not certain. There are instructions posted somewhere in this forum exactly what format to use.

My intent was not to stream the content from the Android to Cue. I wanted a direct connection, as if I was connecting an iPhone or iPod to the system.

That led to problems. First, CUE would not recognize the Android as a music device. I had to actually root the phone so that the external card within the phone (where my music is stored) would be recognized as an external device.

Even after all that done, CUE would recognize the external card but would not play the music.

(By the way, I believe I use iSyncr to move music files from my Mac to the Android).

What I want to do is similar to what it seems you are trying to do...

Put my music on the 64GB SD card. Plug that card into the SD slot within the armrest console and hope CUE recognizes it.

Tried it -- did not work -- but perhaps I did something wrong.

....but then again, CUE has absolutely been the most frustrating system I have ever worked with. I am a tech guy who usually can figure these things out, but to date, I haven't been able to get the SD card to work.

....which is why I am looking forward to reading about your experiments and results.

don.davis
12-26-13, 10:56 AM
Hmmm. I see what you're trying to do, use your android device as a USB drive, like when you plug it into your PC and open the device as a drive. Not sure that's going to work, and (just me) IMHO, it's easier to drop $40 on a card, load it with what you want, and leave it there so you don't depend on plugging your phone in every you want music... I think I'm going to reach out to the CUE care team and see if they have a recommended formatting and folder structure for the SD card and USB stick to optimize playback, etc.

I think this afternoon I'll strip most of the content off the SD card, leaving only a few music folders, and a single big playlist with the .m3u playlist file in the folder and see what happens, as it shouldn't take long to index fewer items. Ideally, I'd like to know how CUE is supposed to recognize podcasts too - they're all mp3 files, so how does it know it's not simply another song?

You might start with formatting your SD card as NTFS, that worked for me.

We'll get to the bottom of this! ;-)

NJRonbo
12-26-13, 11:01 AM
Don,

The big hurdle is playlists.

I like putting my music in specific playlists so if I want to hear, say, Elton John, then all those songs are in one playlist.

It's rather easy to import them over as such. I believe iSyncr takes playlists right off of iTunes and brings them over to the SD card.

I just don't think CUE recognizes that file structure unless it comes off an iPod.

Again, I will wait and see what happens on your end. Thanks.

don.davis
12-26-13, 11:06 AM
OK, I can't speak to iTunes since I gave it up years ago. I did this:

1. I put all the music I wanted in a given playlist in a folder on the SD card. (this keeps the path to the songs correct and references the SD card instead of the PC)

2. Highlighted and opened all the songs in the playlist with WMP.

3. "Saved the Playlist As" to an .m3u file in the same folder.

I can't confirm 100% as it was still synching when I got to work this morning, but I'm fairly certain that's going to work.

Anyhoo, I'll reduce the number of folders and files and try it this afternoon when I get home, then report back.

RippyPartsDept
12-28-13, 11:30 AM
the volume issues is a known glitch and might be fixed by a software update now but earlier this year when it first was popping up they were fixing it with a new cue system (hardware replacement)

don.davis
12-30-13, 08:31 AM
Chris, thanks. Not crazy about the idea of a hardware switchout. I'll try and leave well enough alone and see how it goes. I've heard talk of an update in January.

RippyPartsDept
12-30-13, 07:51 PM
i would estimate that about 25% of the cue systems installed in the 2013 year model (across all cars that had cue) got their hardware replaced

there were various issues that caused a campaign (read that as a non-govt self-initiated recall since it's not safety related)
all year dealers across the country have been replacing cue systems left and right (we just ordered one today)
all vehicles with cue (at least all 2013s) should have that campaign listed when your service advisor pulls up your VIN

it may seem a bit like heart surgery but it's actually pretty easy to get out and the techs are now well experienced at doing the exchanges so i wouldn't worry about it

i bet that if you mention the volume thing to your service (and maybe even sales) people they will immediately tell you they know how to fix it and it will require a CUE swap out and that they will get you one overnighted and have you on your way the next day