01-25-13, 01:06 PM
So I previously posted on here a couple months ago about my SRX having auxillary ipod issues and well about a week ago my SRX suddenly died on me in the middle of the road. I turned off the vehicle and restarted it and it would not go above 20 MPH. I drive it to the dealer and tell them what happened, its been in the shop for over a week now and they still cant figure what the problem is. This is the 1st american car that I ever owned and im TRULY dissapointed, I honestly wish I never bought it now. Has anyone had this problem? Thanx :)
01-25-13, 03:20 PM
I'm sure not having your car is an inconvenience, but I hope the dealer at least gave you a loaner. My own 2012 Performance has been pretty trouble-free in the first 20K miles. We had to have the front strut mounts replaced, and still have a persistent rattle coming from the area around the tailgate. BUT, I have owned 67 vehicles so far, and have had at least one each of a Honda, Toyota, Lexus, Acura, Audi, Saab, Mitsubishi, VW, Jaguar, Ford, Mercury, Chrysler, Dodge, Buick, Oldsmobile, Pontiac, Chevrolet, Rambler, and Studebaker. What I know is that they ALL can have problems no matter how much they cost, or where they came from. In fact, the most trouble-free of all of mine so far has been a 2000 Cadillac Catera. The most troublesome, a 2002 Lexus RX300.
I sincerely hope your dealer gets your fixed quickly for you, and I'll be eager to hear what the problem turned out to be.
01-25-13, 04:59 PM
I have not had a singe issue with my 2012 Luxury, so far, which is one of the few vehicles, foreign or domestic, that I have owned, that I can say that about. Whether that will continue, I don't know, but for now, I'm completely satisfied with my SRX and would buy another one.
There are things I don't care for about the vehicle, such as the lack of HID lights, but they are not problems.
Don't blame you for feeling the way you do, though.
Cadillac Cust Svc
01-29-13, 11:43 AM
Pltnmsldr05, I apologize for your frustrations and would be happy to work with your dealer on your behalf. Please let me know if you would like me to contact your dealership regarding your vehicle's status at any point; I'm reachable via email at Katie_Lucille@gmexpert.com!
Cadillac Customer Service