View Full Version : How long does it take for Technical Service Bulletins to be released?

01-17-13, 09:06 PM
Between the power steering issues and the HVAC noise issues, it seems like the TSB's aren't available for the dealers to effectively be able to address these problems.

How long does it take for the TSBs to come out for a brand new model car? What's the process like? Do the engineers have to see enough examples of the problems before they can figure out what to do? Where do they get their examples from? For example, do you complain to a dealer until Cadillac sends out an engineer to look at your car?

Does anyone know how this works?

01-19-13, 06:22 PM
I would say they produced them as issues are discovered and they have a fix.