12-14-12, 04:25 PM
I just bought my 2012 Cadillac SRX about 2 months ago! The plastic side panel on the bottom of the passenger door is starting to fade at the top while all the other's are fine! I haven't added any cleaning products to it, I've just been taking it to the dealer to get had washed. Anybody else having a problem with this?
What color interior? Bought mine about 5 weeks ago and haven't noticed any fading. Have Shale w/ebony interior.
12-15-12, 08:39 AM
Bought mine over a year ago and no fading problems. All ebony interior.
12-15-12, 10:22 AM
Is this the interior door panel or exterior body cladding?
Sounds like the exterior if the dealer is hand washing it.
Cadillac Cust Svc
12-17-12, 11:18 AM
Pltnmsldr05, I'm sorry to hear this! If you would like me to investigate further for you, please send me an email containing the last eight of your VIN. My email is Katie_Lucille@gmexpert.com, and I can certainly follow up with your dealer at any point on your behalf.
Cadillac Customer Service
12-17-12, 11:32 AM
Seems that you should ask your dealer about the issue
12-17-12, 09:18 PM
Its covered under the bumper to bumper warranty, take it to the dealer.