: Rear seat head restraint recall received today



cblove
12-07-12, 07:07 PM
Anyone else receive recall 12258 on their new XTS.
I got mine in the mail today. It involves the rear seat head restraint not locking
in the upright position after being folded forward. If the head restraint is adjusted
to the lowest position and does not lock, it will fall forward.

You can schedule an appointment for the dealership to inspect the rear head
restraints or you can do the inspection yourself. The inspection procedure is
included in the letter. If your rear head restraint fails the inspection and it is
determined that a head restraint requires replacement, it is a 25 min appointment.
Service is performed at no charge.

Cadjiek
12-07-12, 07:11 PM
Got my notice today too. Headrest failed the test. I'll have to take it in.

cblove
12-07-12, 07:20 PM
I just performed the test and mine are fine.

cblove
12-08-12, 11:03 AM
Here is the procedure for those that would like to check their rear headrests.



http://i183.photobucket.com/albums/x99/cbloveday_bucket/IMG01028-20121208-0911.jpg


http://i183.photobucket.com/albums/x99/cbloveday_bucket/IMG01026-20121208-0822.jpg


http://i183.photobucket.com/albums/x99/cbloveday_bucket/IMG01022-20121207-2326.jpg


http://i183.photobucket.com/albums/x99/cbloveday_bucket/IMG01023-20121208-0820.jpg


http://i183.photobucket.com/albums/x99/cbloveday_bucket/IMG01024-20121208-0820.jpg