: Bluetooth - not recognized

11-25-12, 04:09 PM

I just got the escalade ext 2011, I am trying to pair my phone.. Typically I press the voice recognition button and say Bluetooth. It keeps saying 'not recognized' I have tried so many times with no luck, do you have any suggestions guys? Is there any other way to pair the phone ?
Appreciate your help.

11-26-12, 06:27 AM
Some phones you will need to set the phone to bluetooth search so the car can find it to make the pair

Cadillac Cust Svc
11-29-12, 01:20 PM
Tzabaneh, are you still having pairing concerns? If so, I recommend getting in touch with the Customer Service team nearest you for further assistance. I found that GM United Arab Emirates' phone number is 971-4-332-5023. If you prefer online communication, this site may be helpful to you: https://ae-en.cadillacarabia.com/tools/contact.html


Cadillac Customer Service

12-01-12, 03:42 AM
Thank you Katie.