View Full Version : Difficulty ordering 2013 srx with shale interior

bill grus
11-20-12, 10:41 PM
Ordered a 2013 srx with a shale interior on Oct 15th
Six weeks have gone by and the order is not in the GM scheduling system
Dealer is indicating that there is a constraint with the shale interior
Does anyone have a 2013 srx with a shale interior or know about this issue?

11-21-12, 08:15 AM
Have no knowledge of any problems, but can tell you we love the shale interior in our 2012 Luxury SRX. After seeing the interior online at two dealerships in Florida, we chose it.

Marc NY
11-21-12, 08:56 AM
Originally I had ordered Silver Coast paint with the shale interior combination but I decided later on to change it. It is very possible that that color combination might be off constraint very soon. You might want to call 1-800-458-8006 Cadillac Customer Serivce number. Perhaps they can look into that for you and give you a time frame when it will be off constraint.

11-21-12, 09:58 AM
Hopefully you won't have to wait long. We love our 2012 Performance with the Shale interior. Don't give up hope.

11-21-12, 10:48 AM
I have Shale/brownstone interior in my 2010, love it.....It will be worth the wait for sure.....

bill grus
11-21-12, 12:07 PM
Called the 1-800 customer service number 2 times but they could not find out what the cause of the delay was

11-22-12, 01:31 PM
If your sales person is any good they can get the answer.