I will try to keep this brief; this has been going on for about two months now.
I started my car the one evening and as everybody knows how the headlights sweep back and forth, well the driver headlight did not sweep and I got a service AFL warning. Shut the car off and started it back up, same thing but the service AFL was off now. I leave and as I am driving I notice that it's turning left but it does not turn right. All the while the passenger headlight is working fine. Off to the dealer we went.
Dealer kept the car for four days and finally called and says it is a power/ground issue internally in the headlight so I need a new one. They order one and replace the entire headlamp assembly and tell me it is good to go. Well, due to work and travel schedules, I was not able to verify that everything was good until recently. Started my car early one morning to go to the office and guess what, still the same issue! Back to the dealer I went.
Of course they cannot explain why it still is not working because it is a "brand new" assembly and they try to tell me that is how it operates from the factory. Well, I tell the service guy to go find another car with active lamps so I could do a side by side and prove my point but oddly enough there was not another car there with active lamps. They wanted to keep it another week (they were backed up, very comforting) to see if it was a faulty part, a body module, a wiring issue, the way the stars align in the sky, who freaking knows. I did not let them keep it and I left before I blew a head gasket.
I guess my first question is, since it is a re-check do I have to take it to the same dealer or can I take it to another? It kind of pissed me off that they just tried to blow me off and make it out like there was no problem. I have used this same dealer when I had my first CTS, my STS and now this CTS and never had issues with them. Second question is, can I disable the AFL system? If it ain't going to work right, it's not going to work at all in my book. I highly doubt anybody else would notice it but the little things bug the hell out of me. Any input would be appreciated, thanks.
I started my car the one evening and as everybody knows how the headlights sweep back and forth, well the driver headlight did not sweep and I got a service AFL warning. Shut the car off and started it back up, same thing but the service AFL was off now. I leave and as I am driving I notice that it's turning left but it does not turn right. All the while the passenger headlight is working fine. Off to the dealer we went.
Dealer kept the car for four days and finally called and says it is a power/ground issue internally in the headlight so I need a new one. They order one and replace the entire headlamp assembly and tell me it is good to go. Well, due to work and travel schedules, I was not able to verify that everything was good until recently. Started my car early one morning to go to the office and guess what, still the same issue! Back to the dealer I went.
Of course they cannot explain why it still is not working because it is a "brand new" assembly and they try to tell me that is how it operates from the factory. Well, I tell the service guy to go find another car with active lamps so I could do a side by side and prove my point but oddly enough there was not another car there with active lamps. They wanted to keep it another week (they were backed up, very comforting) to see if it was a faulty part, a body module, a wiring issue, the way the stars align in the sky, who freaking knows. I did not let them keep it and I left before I blew a head gasket.
I guess my first question is, since it is a re-check do I have to take it to the same dealer or can I take it to another? It kind of pissed me off that they just tried to blow me off and make it out like there was no problem. I have used this same dealer when I had my first CTS, my STS and now this CTS and never had issues with them. Second question is, can I disable the AFL system? If it ain't going to work right, it's not going to work at all in my book. I highly doubt anybody else would notice it but the little things bug the hell out of me. Any input would be appreciated, thanks.