: Hello Katie



Panzer Leader
08-24-12, 03:42 PM
Katie tried to email you but message did not go through. Could you please give us a status on the Bose 40GB NAV/CD/Radio units. It has been 5 weeks and dealer is telling me another 2 weeks before they get in. Would appreciate it very much. Thanks....

Cadillac Cust Svc
08-27-12, 06:16 PM
Panzer, I'm sorry to hear the email didn't go through! I hope it wasn't accidentally due to a typo on my part. Did you use Katie_Lucille@gmexpert.com? If so, please let me know so I can look into the potential email problems on my end. Many apologies for the inconvenience!

Sending me a direct message with the last eight of your VIN would be extremely helpful, and I would be happy to check on that for you.

Best,

Katie
Cadillac Customer Service

Panzer Leader
08-28-12, 06:25 PM
Katie, Dealer called, radio is in. Problem is the hurricane. Thank God it had a USB backup. Thanks.

Cadillac Cust Svc
08-28-12, 08:13 PM
Thanks for posting the dealer's feedback! Stay safe, and please let me know if you have any additional questions or if my email ever appears to have any issues.

Katie
Cadillac Customer Service