: Window Surround Discoloration



Moneypenny
06-06-12, 01:07 PM
Hello Community...

Please take a look at the attached photo. This discoloration on the window surrounds appeared a couple of weeks after I took delivery of the car. I had hoped that it was temporary and that a little time and a couple of car washes would make it disappear, but no luck. I'm about to swing by the dealer to bring it to their attention, but figured I'd run it past everyone here as well to see if anyone else has had this happen or if anyone might know the cause/cure for the situation.

Thanks all.

93067

RGaret
06-06-12, 01:34 PM
Hello Community...

Please take a look at the attached photo. This discoloration on the window surrounds appeared a couple of weeks after I took delivery of the car. I had hoped that it was temporary and that a little time and a couple of car washes would make it disappear, but no luck. I'm about to swing by the dealer to bring it to their attention, but figured I'd run it past everyone here as well to see if anyone else has had this happen or if anyone might know the cause/cure for the situation.

Thanks all.

<img src="http://www.cadillacforums.com/forums/attachment.php?attachmentid=93067"/>

Moneypenny,

I have a related, but different issue. I noticed that my window trim was peeling in a couple of spots. I believe this is vinyl wrapping over the pillar and window surround. I am very interested in what the fix for your problem is since it likely will be the same for me.

nynd
06-06-12, 01:41 PM
IS that discolouration or have you been waxing the car? Some wax will embedded needing more effort to remove it.

Moneypenny
06-06-12, 02:06 PM
IS that discolouration or have you been waxing the car?

No wax. I have been very careful to not use any "product" on the car. Just mild soap and water.

CoppeR
06-06-12, 02:14 PM
They used to make some black "restorer" for the 1980's style bumpers to keep all the black rubber peices nice. But being a brand new car, I'd just take it to the dealer

Trapspeed
06-06-12, 02:29 PM
Are you the original owner? Just thinking if you weren't that the previous may have gotten overzealous with the orbital and got wax in the trim as was mentioned, which they covered or tried to minimize with product that is now wearing off. Those marks and placement are classic of wax. If you are the original owner I'd go right to the dealer. You could also try "Back to Black". It's worked well for me on other cars.

Moneypenny
06-06-12, 02:32 PM
Are you the original owner?

Yup.


If you are the original owner I'd go right to the dealer.

It's looking like this will be my course of action. Not the end of the world, but a little bit of a PITA. :)

allinmyhead
06-06-12, 02:42 PM
Just looks like left over wax when the dealership's detailing guy got a little crazy with the orbital.

Peanut butter (creamy obviously) works great to get this stuff out of textured trim. If I remember right so does wd40 or goof-off (citris de-greaser). Personally I use 1z einzett cockpit interior cleaner to get any wax off textured trim because i usually have it in my hand and it does a decent job with a micro fiber towel.

cdog533
06-06-12, 02:52 PM
Guys, it's not wax. Someone polished it with probably a rotary polisher, without taping the trim, and took the finish off these pieces. They need to be repainted.

And moneypenny, please use "product" on the car!!!! Get a good wax or sealant on it ASAP. I would recommend Collinite 845 wax or Blackfire Wet Diamond sealant as two great options. For soap, something like Duragloss 902. Why would you use nothing?

nynd
06-06-12, 04:58 PM
Wax or orbital, whatever that dealership does it crap. Mothers does make a "Back To Black" which you can try and see if it puts life back into it. Dealer may just end up doing the same unless you make sure they swap it out (but that may lead to other issues - so be warned). Like what you ask? Other trim damage, paint scuffs/scratches, the grease prints inside the car and oh yeah, the I needed to drive it 100 miles to ensure the molding was on securely.. lol!

RGaret
06-06-12, 05:41 PM
Guys, it's not wax. Someone polished it with probably a rotary polisher, without taping the trim, and took the finish off these pieces. They need to be repainted.

And moneypenny, please use "product" on the car!!!! Get a good wax or sealant on it ASAP. I would recommend Collinite 845 wax or Blackfire Wet Diamond sealant as two great options. For soap, something like Duragloss 902. Why would you use nothing?

The trim isn't painted, it's covered in some sort of vinyl. It looks like the die faded or was removed through some sort of abrasion. I think it will need to be replaced.

extrabolts
06-07-12, 07:46 AM
No wax. I have been very careful to not use any "product" on the car. Just mild soap and water.

Aaaaah. Swing over to autopia.org. You are much better off using products on your car. To start, go to your local carquest and get some duragloss 901 or 902 shampoo (different number is just different size). Yes, the brand of shampoo makes a huge difference in lubrication - the turtle wax ice stuff that you get at walmart is garbage. Get two homer buckets from home depot. One will contain your soap and the other will be your clean rinse bucket. Wash a panel, then ring the sponge out on the ground, dip it into your clean rinse bucket, ring sponge out on ground again, back into soapy bucket, then wash. Do a half panel with each side of your sponge at MOST, and rinse again. Any dirt on the sponge will be dragged across your paint and cause micro marring.

Dry with high quality, thick nap microfibers or waffle weaves. The cobra extreme guzzler is highly recommended. microfibertech.com has great microfibers.

Then you need a wax. Lots of different ways to go here, but something like collinite 845 is very easy to work with, won't stain trim, and offers good durability. Shake it (holding cap) until it runs thin link milk, and apply very thin so you can just barely see it on.

As to your trim - it *could* be wax. Your dealer likely waxed or more likely used a heavy filling auto balm on your car before delivery. Here you will need some sort of auto-specific all purpose cleaner. Many people like optimum power gloss, although there are other options that are good too like Megs APC. Make sure to follow dilution recommendations on the can - typically between 6:1-10:1 for this type of job. Spray into a microfiber and wipe to see if it comes off. If not, then the above comment about these being buffer marks is probably correct - given the location it looks like someone was polishing carelessly. You can use a trim restorer but that will only cover things up for a week or two, then it will come back. If it has been ruined through polishing the dealer will need to replace it.

Cadillac Cust Svc
06-08-12, 11:00 AM
Hi Moneypenny,

If you'd like me to look into your discoloration concerns further, please don't hesitate to send me a private message! I see you've been receiving some great feedback from forum members, and I would also recommend seeing your dealership for service and to alert them to your concern.

Let us know however you decide to progress!

Katie
Cadillac Customer Service