: 2009 esv 2nd radio in 1 month

06-04-12, 09:16 AM
Has any one seen this this is the 2nd radio being installed in my truck in a months. The last time it wouldn't read nav disc. This time my wife leaves the dealer to put bucket seat in the back and the radio starts making funny noise. She pulls the nav disc out and it's a scratched up deep. She took it back to dealer and the put new nav disc in and it ate that one too now they ordered a new radio and nav disc. Hope this is not a common problem and one of the reason the went to a hard drive.

Cadillac Cust Svc
06-05-12, 02:04 PM
I'm really sorry to hear about this, torr714! While I can't diagnose vehicle concerns over the Internet, I'm always happy to check my resources and document feedback on your behalf. Please let me know if you'd like me to investigate any concerns you may have once your dealership has reached a diagnosis (or if you have questions in the meantime!). I'm always available via private message, and if your PM capabilities aren't enabled yet, then my email is Katie_Lucille@gmexpert.com.


Cadillac Customer Service