I ordered my new Alradco all aluminum fully welded radiator after my newly installed Performance radiator started leaking after only 30 days. Peter was excellent to deal with and shipped the radiator the day that he said he would. Also, it arrived the day he said it would.
Unfortunately, it appears that Fed Ex thought it was a basketball in a box, as they had thrown it around enough to make the upper hose snout as well as one of the solid aluminum mounting points break through the box. And, it had been WELL packed with formed styrofoam. I called Fed Ex to report the damage, before opening the box and was pleasantly surprised to find that the third world person working for them could speak some broken English. My lucky day...except she had an attitude and informed me, I think ?, that the shipper would have to file any claims. Have I mentioned Fed Ex SUCKS?
On a much brighter note, Peter at Alradco is GREAT! I called him, not expecting to get a call back because it is Saturday and Alradco is closed. Not. Peter returned my call within about 30 minutes. I described the box and the upper hose snout and asked if Fed Ex might have cracked a weld. Peter told me that the radiator was over engineered and it should be fine. He also said if there was a problem he would fight Fed Ex with me to make it right.
Well, the radiator is installed and appears to be fine. I saw an immediate drop in the temps and the car runs cooler all of the time. It is a tight fit, but I took the upper tabs off of the condenser and that gave me an extra 1/2-3/4" to work with.
Bottom line....don't waste your money on anything other than an Alradco radiator. Both the product and customer service are the BEST in the industry. Thanks, Peter.
Unfortunately, it appears that Fed Ex thought it was a basketball in a box, as they had thrown it around enough to make the upper hose snout as well as one of the solid aluminum mounting points break through the box. And, it had been WELL packed with formed styrofoam. I called Fed Ex to report the damage, before opening the box and was pleasantly surprised to find that the third world person working for them could speak some broken English. My lucky day...except she had an attitude and informed me, I think ?, that the shipper would have to file any claims. Have I mentioned Fed Ex SUCKS?
On a much brighter note, Peter at Alradco is GREAT! I called him, not expecting to get a call back because it is Saturday and Alradco is closed. Not. Peter returned my call within about 30 minutes. I described the box and the upper hose snout and asked if Fed Ex might have cracked a weld. Peter told me that the radiator was over engineered and it should be fine. He also said if there was a problem he would fight Fed Ex with me to make it right.
Well, the radiator is installed and appears to be fine. I saw an immediate drop in the temps and the car runs cooler all of the time. It is a tight fit, but I took the upper tabs off of the condenser and that gave me an extra 1/2-3/4" to work with.
Bottom line....don't waste your money on anything other than an Alradco radiator. Both the product and customer service are the BEST in the industry. Thanks, Peter.