: Warranty Question

04-08-12, 12:39 PM
I just bought an 07 DTS with 75K miles. Can I purchase a GM Warranty?

04-09-12, 12:42 PM
A GMPP warranty can only be purchased if the original factory warranty is still in effect. If the original warranty has expired you are SOL. That's straight from the GMPP website FAQs.

Cadillac Cust Svc
04-09-12, 12:45 PM
Hi lloydrage,

I recommend visiting your Cadillac dealer so they can confirm your eligibility. I checked my resources for you, and you can indeed purchase a GM Protection Plan on a used GM car; however, your vehicle service contract must be purchased at the time you bought the vehicle. (dkozloski is correct -- Vehicle service contracts may be purchased at any time while the manufacturer's warranty is still in effect.)

I'd be happy to get into warranty details with you if you have further questions. Email me anytime at Katie_Lucille@gmexpert.com!


Cadillac Customer Service

04-10-12, 10:59 AM
Katie would you be able to tell me if my CTS is still under GM Major Guard warranty. Im close to expiration on milage, but not to sure about the date. Thanks


Cadillac Cust Svc
04-10-12, 12:35 PM
I'd be happy to, Jeremy! If you have the ability to send a private message, then feel free to shoot me a message with your full name and VIN and I can investigate. (If you can't PM, then email me at Katie_Lucille@gmexpert.com!)

Happy to help,

Cadillac Customer Service