I think it's cool that GM is paying cust service reps to be on the forums and try to improve. That is a big investment, and a big step I've never seen before doing forums for 12 yrs now.
Past cars I've purchased then modded all of them VW GLI (recaros ), Audi TT, G35 vortech, clk55 AMG (wife), 335i sedan, MB CLS550 sport sold for ctsv.
In the process of looking at V's the Tempe cadi dealer wouldn't let me drive a ctsv, used one, against their policy, said to do the paper work first and I could return it. I doubt GM agrees with this "policy" especially when looking to trade in a mbz. I thought the ctsv strategy was to take euro marketshare, bring ppl back to domestics?
Recent highlights:
Clk55 AMG would shut off randomly. Go absolutely dead. One time on a highway, construction zone, 2am, no engine, no lights, 55mph, no power steering, DEAD with other cars on the road who can't see me. Shop for 6 weeks couldn't replicate, happened randomly. 4,000-30k miles ~$70k car. White, blk int coupe not vert, wife loved it, hard to find, dealt with it.
G35 only went to dealer once in 2 yrs for a headlight recall, while there they found a bad wheel bearing replaced under warranty. Car had full tein coil overs, spc camber arm kit front and rear, and a vortech supercharger lol! Most reliable issue free car I've had yet.
For the record BMW cares way less about you. My other car is a 335i if your into cars then you know the issues, denials, and lawsuits are about. on my 3rd hpfp, won't replace defective exhaust flapper, loose waste gates rattle, and $850 decarb service not covered under warr or maint (di engine downside) didn't fix rough idle on cold starts. Foreman denied my warranty bc of aftermarket Bolton downpipes. No BMW reps on e90post, huge forum btw.
Mercedes is a complete joke tried charging me for a loaner, Hyundai accent, dropped off a loaded cls550 2009 under warranty. Wtf? Hyundai was bc they were all out of loaners, Mercedes break often FYI. Loaner was fine just needed a to b, but why even ask for $50 at that point for a loaner fee, bad enough you have to go there during normal work hours.
brakes were so loud it would pierce your ears, vibrate through the cabin, wouldn't replace. It was deafening!!
no MB reps on mbworld.org
so far... 2 visits since jan 2012
I get top notch service at the kuchina scottsdale Cadillac dealer, I feel like they wanted me to move away from euros, they want me in a Cadillac. Cadi Dealerships physically are way outdated but I don't actually need a free Starbucks moch choca latta, and an ikea waiting room, with 60" led tv's. Just need the best trained V tech to take car in turni every bolt, not scratching anything, especially wheels with the impact gun. Car is obviously modded, service director inspected it before, knows of Hennesy parts and would honor all warranty.
Had an alignment done and they offered a breakfast voucher for a nearby resturant while I wait. And they just refinished the waiting room chairs with black vinyl w embroidered Cadillac logo, covering the 1980's fabric! Still got a sweet monster 36" tube tv hanging from the ceiling!! They also RUN back and forth getting cars, etc. I've had oil pan seal replaced, and a new ic fluid cap replaced bc it could hold pressure and would spew fluid out the top on WOT runs. All fixed under warr, a teal DTS was the loaner holy crap that thing is a time warp but it's a current model!! Lol!
I'm sure my V has seat rocking, sc rattle, and I sometimes hear a tiny tiny squeak coming from brakes every so often like the wear sensor is hitting the rotor. full Exhaust is loud so I can't really tell for sure, so it doesn't bother me now. If there is a recall I'll take it in, if not then nothing I can do about it, car make big power, and lots of noise, that's what it's all about.
overall I think they did a great job with the car, my wife made fun of me for getting a Cadillac till she drove it.
Great so far!
If I wanted a car with no issues I would go back to Nissan or something from Asia, not gtr.
Cars in this class anyways have issues, comes with the territory. Service really does make a difference. Keep it up!
2 things I'd change to upcoming models offer less bulky seats with cf backs like 911's, an auto that shifts like an amg 7 speed quick! and give the V's come fat fat fenders, like BMW m cars get.
Learning extensively on this forum!
Past cars I've purchased then modded all of them VW GLI (recaros ), Audi TT, G35 vortech, clk55 AMG (wife), 335i sedan, MB CLS550 sport sold for ctsv.
In the process of looking at V's the Tempe cadi dealer wouldn't let me drive a ctsv, used one, against their policy, said to do the paper work first and I could return it. I doubt GM agrees with this "policy" especially when looking to trade in a mbz. I thought the ctsv strategy was to take euro marketshare, bring ppl back to domestics?
Recent highlights:
Clk55 AMG would shut off randomly. Go absolutely dead. One time on a highway, construction zone, 2am, no engine, no lights, 55mph, no power steering, DEAD with other cars on the road who can't see me. Shop for 6 weeks couldn't replicate, happened randomly. 4,000-30k miles ~$70k car. White, blk int coupe not vert, wife loved it, hard to find, dealt with it.
G35 only went to dealer once in 2 yrs for a headlight recall, while there they found a bad wheel bearing replaced under warranty. Car had full tein coil overs, spc camber arm kit front and rear, and a vortech supercharger lol! Most reliable issue free car I've had yet.
For the record BMW cares way less about you. My other car is a 335i if your into cars then you know the issues, denials, and lawsuits are about. on my 3rd hpfp, won't replace defective exhaust flapper, loose waste gates rattle, and $850 decarb service not covered under warr or maint (di engine downside) didn't fix rough idle on cold starts. Foreman denied my warranty bc of aftermarket Bolton downpipes. No BMW reps on e90post, huge forum btw.
Mercedes is a complete joke tried charging me for a loaner, Hyundai accent, dropped off a loaded cls550 2009 under warranty. Wtf? Hyundai was bc they were all out of loaners, Mercedes break often FYI. Loaner was fine just needed a to b, but why even ask for $50 at that point for a loaner fee, bad enough you have to go there during normal work hours.
brakes were so loud it would pierce your ears, vibrate through the cabin, wouldn't replace. It was deafening!!
no MB reps on mbworld.org
so far... 2 visits since jan 2012
I get top notch service at the kuchina scottsdale Cadillac dealer, I feel like they wanted me to move away from euros, they want me in a Cadillac. Cadi Dealerships physically are way outdated but I don't actually need a free Starbucks moch choca latta, and an ikea waiting room, with 60" led tv's. Just need the best trained V tech to take car in turni every bolt, not scratching anything, especially wheels with the impact gun. Car is obviously modded, service director inspected it before, knows of Hennesy parts and would honor all warranty.
Had an alignment done and they offered a breakfast voucher for a nearby resturant while I wait. And they just refinished the waiting room chairs with black vinyl w embroidered Cadillac logo, covering the 1980's fabric! Still got a sweet monster 36" tube tv hanging from the ceiling!! They also RUN back and forth getting cars, etc. I've had oil pan seal replaced, and a new ic fluid cap replaced bc it could hold pressure and would spew fluid out the top on WOT runs. All fixed under warr, a teal DTS was the loaner holy crap that thing is a time warp but it's a current model!! Lol!
I'm sure my V has seat rocking, sc rattle, and I sometimes hear a tiny tiny squeak coming from brakes every so often like the wear sensor is hitting the rotor. full Exhaust is loud so I can't really tell for sure, so it doesn't bother me now. If there is a recall I'll take it in, if not then nothing I can do about it, car make big power, and lots of noise, that's what it's all about.
overall I think they did a great job with the car, my wife made fun of me for getting a Cadillac till she drove it.
Great so far!
If I wanted a car with no issues I would go back to Nissan or something from Asia, not gtr.
Cars in this class anyways have issues, comes with the territory. Service really does make a difference. Keep it up!
2 things I'd change to upcoming models offer less bulky seats with cf backs like 911's, an auto that shifts like an amg 7 speed quick! and give the V's come fat fat fenders, like BMW m cars get.
Learning extensively on this forum!