: radio will not turn on

allen sumwalt
12-08-11, 01:22 PM
the radio in my sts will still not turn on i had it at the dealership and they say its got power to the back of the radio .and they wanted to do more test on it and have more money in the radio and if its bad i didnt want to spend another hr for them to work on it and i get another radio i will have to have them turn it on so i can use it .

12-08-11, 01:42 PM
A few questions...

1. Which radio do you have? (There are three different ones, AM/FM/CD (YQ1), AM/FM/CDX (YQ2), Navigation (YQ4))
2. How did they determine there is power at the back of the radio? (Did they remove it and test with a meter?)
3. Did they use a scan tool to try and communicate with the radio/pull DTC's?
4. Do you know if they tested each ground at the radio connectors as well?

allen sumwalt
12-09-11, 10:32 PM
he says there was power at the back of the radio and its the navigation radio with the 6 disc and dvd player i ran down all the grounds on the radio i got a wire diagram from mitchel .

12-09-11, 10:44 PM
So at this point you really need a scan tool. You need to know if it can communicate on the data bus and whether any DTC's are set.