: Radio not shutting down when I turn off vehicle and open door



1clhoey
10-25-11, 10:08 PM
I am the owner of 2009 CTS and recent the radio doesn't turn off when the car is turned off and door opened (as it has done for the last 2 years). The radio has the DVD audio, HDD and USB. It stays on for 2-3 minutes as opposed to it previously turned off. If the navigation window is up it stays up and the radio remains on (eventually does turn off). Do you think this is electrical? Is there anyway to manually reboot the system or will I need to take into the dealer?

The Tony Show
10-26-11, 09:08 AM
Always take the car to the dealer for issues like this that are covered under warranty. Cadillac Customer Care is only here to elevate issues that the dealer has already attempted to fix but can't.

Cadillac Cust Svc
10-26-11, 04:01 PM
1clhoey,
I would recommend taking the vehicle to the dealership, especially if the vehicle is still within the warranty. Let us know what they find out.
Breanne
Cadillac Customer Service