: Warranty



teefrieson
08-08-11, 01:25 PM
What is the warranty on the cadillac escalade, bumper to bumper warranty.

fivepix
08-08-11, 03:04 PM
Bumper to Bumper is 4 years or 50,000 miles from the In-Service date.

Cadillac Cust Svc
08-09-11, 12:54 PM
teefrieson,

Fixpix is correct. For the 2007+ model years the bumper to bumper warranty is 4yrs/50,000 miles from the in service date.

Thank you,

Elizabeth, Cadillac Customer Service

excellawyer
08-11-11, 11:58 AM
How do I get my in service date?

Cadillac Cust Svc
08-11-11, 02:04 PM
excellawyer,

If you provide me with your VIN, I can let you know.

Thank you,

Elizabeth, Cadillac Customer Service

excellawyer
08-11-11, 06:04 PM
Do I post it or pm you? Thanks.

Nguyen85
08-11-11, 06:22 PM
Hello Elizabeth,

Im buying a used escalade this week and i was wonder if you can help me get the service record as well thank you very much and my email is NhaNguyen48(at)yahoo.com. The suv VIN # 1GYFK63887R426754

BTW sorry for thread jacking

KSinVictoria
08-12-11, 02:12 AM
Please excuse my ignorance. What is in service date? Is this the date when the vehicle is first serviced? Thanks

MrHolland
08-12-11, 04:53 AM
In service date is when the first owner took possession of the car from the dealership. This info can be found by logging into your onstar acct online and selecting - vehicle profile -- service--- warranty.

flyingfortress1983
08-12-11, 07:47 AM
Elizabeth, I purchased my 2008 Escalade EXT in May 2009 I think and yet according to Onstar my factory warranty will expire February 02, 2011. Could you help me with this issue my VIN 3GYFK628X8G211363.

KSinVictoria
08-12-11, 03:43 PM
In service date is when the first owner took possession of the car from the dealership. This info can be found by logging into your onstar acct online and selecting - vehicle profile -- service--- warranty.

Super. This is crystal clear. Thank you very much! Today will be the In Service date for me! Wohoo!!!

MrHolland
08-12-11, 09:47 PM
Congrats on your new addition and welcome to the forum. Lots of good info in here. Enjoy your stay!!!!!

KSinVictoria
08-13-11, 02:27 AM
Congrats on your new addition and welcome to the forum. Lots of good info in here. Enjoy your stay!!!!!

Thanks much mrholland! Its wonderful to be here. Great community spirit. I appreciate all the support. All the best

Cadillac Cust Svc
08-13-11, 12:10 PM
excelawyer,

I posted a visitor message on your profile.


flyingfortress1983,

Here is your warranty information.

Powertrain Limited Warranty
Start: 02/11/2008
End: 02/11/2013
End Mileage: 100,000 MI

Bumper to Bumper Limited Warranty
Start: 02/11/2008
End: 02/11/2012
End Mileage: 50,000 MI

Emission Select Component Ltd Wty
Start: 02/11/2008
End: 02/11/2016
End Mileage: 80,000 MI

Corrosion Limited Warranty
Start: 02/11/2008
End: 02/11/2014
End Mileage: Unlimited



Nguyen85,

I can't provide you with the service records. I encourage you to have the dealership you're purchasing the vehicle at to provide you with whatever service records they have on file.

Thank you,

Elizabeth, Cadillac Customer Service