: how do I get the contact info for GM?



sallybabineaux
10-16-10, 12:15 AM
I bought an 07 escalade in may and these are the problems we have had
2 door handles broke
driver door wouldnt unlock
seat 1 and 2 don't work
passengar seat only adjust front/back.
new alternator
new battery
new brakes
ac recharged
had to replace front headlamp due to condensation and hid bulb ballst went bad.
transmission had valve leak (went in shop for whole month of aug)
driver door made a LOUD SOUND WHEN OPENING AND CLOSING. (dealership fixed after 3 tries) I think it will come back though


now today engine light is on. when car is in drive. it doesnt move, acts like its stuck in N. This car had 75k miles when I bought and I did buy extended warranty... but seriously?? I have spent over 2k on this car in repairs since may!!! I need HELP!!!!!!!!!

Rolex
10-16-10, 05:44 PM
........ This car had 75k miles when I bought and I did buy extended warranty... but seriously?? I have spent over 2k on this car in repairs since may!!! I need HELP!!!!!!!!!

It is a used vehicle that is no longer covered by the factory warranty. Any used vehicle is a crap shootIMO. The drivetrain on a Cadillac is covered until 100k miles, so the problem with the trans (or whatever) should most likely be covered.

If you bought an extended warranty why the heck have you paid 2k out of pocket for repairs? With the drivetrain having a 100k warranty surely you didn't just buy a plan that covered the drivetrain only?!? Sounds to me like your warranty company lacks a lot to be desired.

sallybabineaux
10-16-10, 09:35 PM
It is a used vehicle that is no longer covered by the factory warranty. Any used vehicle is a crap shootIMO. The drivetrain on a Cadillac is covered until 100k miles, so the problem with the trans (or whatever) should most likely be covered.

If you bought an extended warranty why the heck have you paid 2k out of pocket for repairs? With the drivetrain having a 100k warranty surely you didn't just buy a plan that covered the drivetrain only?!? Sounds to me like your warranty company lacks a lot to be desired.

I don't have my paperwork with me, but I think it is until like 130 or 150 something like that....
warranty doesn't cover.
ac recharge, handle repair, headlamp, battery, brakes, externly loud sound door made.
Yes they covered the transmission repair... but who knows about this "new" issue that has surfaced the past couple of days.

Rolex
10-17-10, 08:59 AM
If I were you I'd sell the truck and cut my losses.

sallybabineaux
10-17-10, 11:28 PM
If I were you I'd sell the truck and cut my losses.

that is exactly what we are hoping to do. We are getting an estimate on the repair first thing in the morning and then after that we are calling salesman and hoping to trade. The dealership has a 08 esv w/ 60k CLEAN car... much cleaner than mine for 36k.... we might see about that one. They one thing I love about mine is my 24's!! hubby said we are keeping em' :)
im still very worried this one might be a POS.