: GMPP Plan



57ragtop
08-26-10, 09:50 AM
I love my XLR but I am thinking that I better unload this car as soon as possible. Brought this car in November 2009 and have put 2,000 miles on car. I got the GMPP after my warranty ran out. I took the XLR on its first trip out of the local area. We had a number of problems including overheating, bad brake shutter, traction service message coming on, and a piece of trim came off, now they are replacing the water pump because it is leaking. They have told me the brakes (bad rotors, they think) is not covered by plan. Also the piece of trim is not covered by plan. This is my 9th Cadillac and 7 were purchased/leased from this dealer in Alexandria,VA. Have owned Corvettes but thought that the XLR was a step above for comfort, etc. I am in my seventies and not so mechanically inclined and do not want to have to spend a lot of money keeping this car on the road. After all this I still love this car and if anyone can offer me some suggestions I would be grateful. John

alarmu12
08-26-10, 05:51 PM
You did not mention what year or how many miles were on your xlr. Brakes and rotors are never covered and require replacement in time. You did not mention what trim fell off. There is not much trim on a xlr. Did they charge to reinstall it. I assume they replaced the water pump under warranty. Most things that will cost any real money will be covered under your warranty. Love and drive the car, it is a beautiful machine and like all cars will need maintenance from time to time.

57ragtop
08-27-10, 09:43 AM
Thanks for your input, The car is an 2006 with 44,000 miles which I got in Nov. 2009 with 42,000 on the speedo. I did know that the brakes were not covered by the warranty but after buying/leasing 7 cadillacs, I was disappointed that with my putting just 2,000 miles (800 of these going to dealer) on the car they would be a little more sympathetic and bite the bullet on replacing them. The trim piece was that little w/w spray for the drivers side headlight, They have since decided to repair/replace this part. I have decided to keep the XLR and maybe try another area dealer to do service and warranty work. John

alarmu12
08-27-10, 06:08 PM
They usually never bite the bullet on brakes. My 2007 has the same miles and i just did my brakes. That w/w cover comes off easy if you go to car washes. I never wash mine, i only dust it with costco yellow cloths or wax it. I also super glued it. You have to make sure it is twist locked into its locked position also.

RippyPartsDept
08-27-10, 06:18 PM
Are you near Lindsay Cadillac?

57ragtop
08-27-10, 07:55 PM
yes Lindsay is my dealer, althought it is over 90 miles away. John

RippyPartsDept
08-27-10, 10:30 PM
hmm (just fyi in case you didn't know: they have a forum channel here and are very highly regarded on this site)

i wonder if your main 'beef' is really with the GMPP and not the dealer - my understanding is that GMPP isn't much better than the available (cheaper) options from other warranty companies

if you really like your XLR maybe trading up to a newer one with a certified warranty would be the way to go
either way the CPO warranty blows the doors of of the GMPP (at least that is my understanding)

and nothing against Lindsay, but if you can find a dealer closer to you that provides the same level of service (or better) then that's just an obvious choice
(i assume you were going out of your way to Lindsay because of their high level of service)

ccclarke
08-28-10, 01:39 AM
hmm (just fyi in case you didn't know: they have a forum channel here and are very highly regarded on this site)



i wonder if your main 'beef' is really with the GMPP and not the dealer - my understanding is that GMPP isn't much better than the available (cheaper) options from other warranty companies



if you really like your XLR maybe trading up to a newer one with a certified warranty would be the way to go
either way the CPO warranty blows the doors of of the GMPP (at least that is my understanding)



and nothing against Lindsay, but if you can find a dealer closer to you that provides the same level of service (or better) then that's just an obvious choice
(i assume you were going out of your way to Lindsay because of their high level of service)

Lindsey's two contributors on this site are terrific!

GMPP is the best available warranty for the XLR since it is the ONLY one that includes the top, which can be problematic with this vehicle. Prices vary, so it's worth it to shop around.

The GMPP warranty is very simlar to the factory warranty.

Trading up is more expensive, vehicle and warranty-wise. Why pay twice for depreciation? Standard '07 warranties expire in a year, and extended warranties two more after that. The price break between '08s & '09s (different styling that some don't care for) is considerable. His current warranty is paid. Keeping a newer vehicle could involve buying an additional warranty later as well.

XLRs are holding their value surprisingly well compared with most late model Cadillacs. High milage '04's are finally appearing below $20k now.

CC

RippyPartsDept
08-28-10, 09:35 AM
good points - if money is no object though (which it usually is with XLR owners), I would get an 09 or 10 with low miles and a CPO

57ragtop
08-28-10, 05:54 PM
CC thanks for your reply, my problem is not with the plan but with this dealer, I have no problem with the XLR service guys, one was exceptional helping us by phone when my top got stuck 3 hours from my driving in the town Christmas parade and whenever I take my car in the service/repairs are
done quickly and efficiently. I am keeping my XLR and am not buying a new one to get a CPO warranty.