: battery died now nav radio will not turn on!!



jmchardy
02-03-10, 07:16 PM
Hey has this happend to anyone?? my batterie died, i boosted my car now my fact nav radio will not turn on, it will eject cds if i press the button but if i push the power button it wont turn on.. what do i do any ideas??

zrt800
02-03-10, 07:28 PM
Hey has this happend to anyone?? my batterie died, i boosted my car now my fact nav radio will not turn on, it will eject cds if i press the button but if i push the power button it wont turn on.. what do i do any ideas??

disconnect battery for 60 seconds,and reconnect it.

jmchardy
02-03-10, 07:32 PM
tried it let it sit disconected for ten mins the started the car no difference..

buckeyefan007
02-03-10, 07:36 PM
Are you the original owner? I ask because there may be a security code for the nav/radio system, like a 4 digit code that the original owner may have used to prevent people from using it if it were to be stolen. If this is the case and you do not know the code you will have to go to the dealer and have them reset it and give you a new code.
I had this happen to me on a Chevy Malibu and I think the dealer charged me like $10 to reset it. Hope this helps.

rickers
02-21-10, 08:58 PM
I had the same thing happen to me today. Is there any other advise to fix this problem???

itsrixter
03-02-10, 12:47 AM
This just happened to me. The truck was getting detailed...for over 4 hours. Battery was dead. I jumped it and all seemed fine. Drove it 20 miles to my folks' place, 3 hours later it started up fine. When I was driving home I noticed the 6 disk changer didn't work- no video no audio. This morning the battery was completely dead. Took it to the dealer and they are replacing the nav unit. A disk keeps spinning causing a continuous drain on the battery.

ewill3rd
03-02-10, 08:16 AM
These radios are VIN programmed.
If the VIN stored in the radio matches other VIN storage locations in other modules the radio comes on.
If not it will display "Theftlock" on the screen.

Check system fuses, try the battery disconnect again, then take it to the dealer if it still doesn't work.
The unit may have failed.
Did you cross the cables by accident? Anything else not working?

dsteinmann
03-02-10, 08:42 AM
This just happened to me. The truck was getting detailed...for over 4 hours. Battery was dead. I jumped it and all seemed fine. Drove it 20 miles to my folks' place, 3 hours later it started up fine. When I was driving home I noticed the 6 disk changer didn't work- no video no audio. This morning the battery was completely dead. Took it to the dealer and they are replacing the nav unit. A disk keeps spinning causing a continuous drain on the battery.

This happened to me when i was watching a movie with the kids while we were waiting at wal mart for the wife. When she came out it wouldnt start, but it finally did after waiting a few mins. BUt once it did the radio was dead. but i could here the disc changing or spinning cant rember but i did get them to eject or whatever i did then it all came back to life

henrydean40
01-07-12, 03:27 PM
I had this same thing happen to me. I left my dome light on, and after jumping it the stereo would not turn on. After reading this thread, I followed the first suggestion of disconnecting the battery for 60seconds - then I had to push the power button on the stereo but it turned right on.
THANKS FOR THE SUGGESTIONS - Good luck to others.

toygar
02-05-13, 08:42 PM
any new infor on this thread?

ryantran817
02-05-13, 09:35 PM
I have my battery died after start. The navigation and radio work but cd doesn't work. Can someone help plz

Cadillac Cust Svc
02-06-13, 02:11 PM
Ryantran, have you been able to consult your dealer at all regarding this concern? If you would like me to look into this further for you, please don't hesitate to email me at Katie_Lucille@gmexpert.com. (I understand, however, if you prefer a DIY approach; if this is the case, then I hope the community chimes in soon with feedback.)

Best,

Katie
Cadillac Customer Service

lousy_investor
02-06-13, 02:43 PM
I have my battery died after start. The navigation and radio work but cd doesn't work. Can someone help plz

I had the EXACT same thing happened to me just yesterday! And I resurrected another thread for that.. didn't see this one until just now. :)

I just pulling the RDO fuse under the hood and left it out for 30 min. Did nothing except resetting the clock.

This was the second time I had a boost and it didn't had this happen last time around.

ryantran817
02-06-13, 06:13 PM
Yeah. I try yo reset it too but nothing reset except clock

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Ryantran, have you been able to consult your dealer at all regarding this concern? If you would like me to look into this further for you, please don't hesitate to email me at Katie_Lucille@gmexpert.com. (I understand, however, if you prefer a DIY approach; if this is the case, then I hope the community chimes in soon with feedback.)

Best,

Katie
Cadillac Customer Service

No. I don't have time too go to the dealer

lousy_investor
02-12-13, 12:34 PM
Just got back from the dealership yesterday. They outsourced audio/video work to a specialist store. CAD$80 plus tax was the cost to reset the entertainment system to re-enable the DVD player. I am going to contact GM roadside assistance to see what they say about this... since I am blaming this on the battery boost. I had it done twice. First time the guy came in and did it in 2 seconds. The last guy came in and struggled to get it jumped, messed around and broke some plastic piece off... sucks

CaMs
03-23-14, 01:13 PM
Same thing happen to my nav this AM. BUT my battery didnt die. Just turned truck on and see the splash screen on nav then goes straight to clock. But cant get the thing on...
Is this nav dead?

Desertdriver
04-02-14, 07:21 PM
This happened to me today, but at the dealership! They disconnected the battery to do some work and after the gave the vehicle back to me there was no power to the nav/radio. They took it back into the service dept. and got it working, said there was an aftermarket audio accessory plugged into the back of the unit (from a previous owner) that prevented the unit from rebooting after the battery disconnect. I don't know if this is accurate or not, doesn't sound quite right but it seems to be working fine now.

amtrucker22
04-02-14, 08:34 PM
Interesting Desertdriver... Did you have a lockpick or pac nu-gm29? Did they give you the 'aftermarket audio accessory' back? Because it is going to suck if you had nav unlock and they kept your unlock device.

MrHolland
04-02-14, 09:23 PM
Always always always turn off all of the electronics when exiting the car. If the battery dies nothing will work after you replace the battery and you'll find yourself at the dealer having things programmed.

CaMs
04-03-14, 07:17 PM
This happened to me today, but at the dealership! They disconnected the battery to do some work and after the gave the vehicle back to me there was no power to the nav/radio. They took it back into the service dept. and got it working, said there was an aftermarket audio accessory plugged into the back of the unit (from a previous owner) that prevented the unit from rebooting after the battery disconnect. I don't know if this is accurate or not, doesn't sound quite right but it seems to be working fine now.

What did they say it was? I have nothing aftermarket on mine, and I have been getting this as well. It will work some days and other not I get nothing just splash screen and time. PIA !!

Cadillac Cust Svc
04-04-14, 08:23 AM
What did they say it was? I have nothing aftermarket on mine, and I have been getting this as well. It will work some days and other not I get nothing just splash screen and time. PIA !!

Hi CaMs,

I apologize for the frustration caused by your navigation screen issue. It seems like you are looking for opinions from the rest of the forum, but I would be happy to discuss this with you further via PM if you would like. Hope to hear from you soon.

Austin J.
Cadillac Customer Care

CaMs
04-04-14, 08:56 AM
Just sent you a PM Austin.

Uche
05-27-14, 03:39 PM
Same thing happened to this escalade ext 2012 and it has been like that what should I do

peysol99
06-27-14, 12:31 PM
I had this happen to me this weekend, I had to jumped my truck after listen to the radio for 20 minutes. I tried the recommended steps in this thread and I still have no power to my radio\nav. Does anyone have any additional options to get this fixed?

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BTW, I have an aftermarket audio accessory plugged into the back of my unit (from a previous owner) an iSimple Connect Bluetooth device. Could this be causing my problem?

wesyder
06-27-14, 12:36 PM
Jumped my truck one time and fried that isimple box, try bypassing it

SpyShops NY
06-27-14, 05:37 PM
I have a isimple with Bluetooth and no problems I don't think it's the problem these trucks are known to have bad positive and negative wires

Silverpinecone
07-12-14, 06:49 PM
Yesterday my battery died in my 2011 SRX. We jump started it and now my navigation system won't turn on. It is dead. This morning I went out to start the car and the battery is completely dead again. For the last couple weeks my car had been telling me that no remote was detected. I'm not sure what it's problem is. I now need to try to get it to the dealer, but scared to jump it again.

Nice Ride
07-13-14, 01:21 PM
See my thread on "Its Dead Jim". No Nave issue, but unknown dead battery.

JD2004
07-13-14, 07:50 PM
I had this happen to me this weekend, I had to jumped my truck after listen to the radio for 20 minutes. I tried the recommended steps in this thread and I still have no power to my radio\nav. Does anyone have any additional options to get this fixed?


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BTW, I have an aftermarket audio accessory plugged into the back of my unit (from a previous owner) an iSimple Connect Bluetooth device. Could this be causing my problem?

I can have the radio on for more than an hour with engine off and no problems starting it up. May want to check you battery. I only have one battery.

Cadillac Cust Svc
07-14-14, 11:18 AM
Yesterday my battery died in my 2011 SRX. We jump started it and now my navigation system won't turn on. It is dead. This morning I went out to start the car and the battery is completely dead again. For the last couple weeks my car had been telling me that no remote was detected. I'm not sure what it's problem is. I now need to try to get it to the dealer, but scared to jump it again.

Hi Silverpinecone,

Welcome to the forum! I understand your situation is disheartening and I apologize for the inconvenience. Please feel free to send me a private message that includes your full contact information, VIN, current mileage and dealership name and location. We monitor this forum to assist with customer vehicle inquiries and concerns and are always more than happy to help anyway we can.

Laura M.
Cadillac Customer Care

SpyShops NY
07-15-14, 09:42 PM
What nav do you ? I would try to disconnecting your battery and back.

kyescalade
07-27-14, 12:41 PM
What nav do you ? I would try to disconnecting your battery and back.


The computer won't always reboot automatically.mysystem went out at the Dealer too. Just pull fuse for nav system under the hood and reinsert. It has fixed mine several times