While driving to turn in my leased SRX this week, I hit the blue OnStar button to cancel my service. I got to listen to the OnStar beep and "Please hold" messages for 10 minutes without anyone answering. I stopped at home to pick up some papers and hit the button again as I left. The beeps and hold messages played for another 7-8 minutes until I reached the dealership. I wondered if this was the "New GM" we keep hearing about.

On the lighter side, the on-hold messages alternated between a woman's and man's voices. However, occasionally, one message would cut the other one off. It reminded me of these lines from the movie "Airplane":

Male announcer: The white zone is for immediate loading and unloading of passengers only. There is no stopping in the red zone.
Female announcer: The white zone is for immediate loading and unloading of passengers only. There is no stopping in the red zone.
Male announcer: [later] The red zone is for immediate loading and unloading of passengers only. There is no stopping in the white zone.
Female announcer: No, the white zone is for loading of passengers and there is no stopping in a RED zone.
Male announcer: The red zone has always been for loading and unloading of passengers. There's never stopping in a white zone.
Female announcer: Don't you tell me which zone is for loading, and which zone is for stopping!
Male announcer: Listen Betty, don't start up with your white zone $hit again.

While driving to turn in my leased SRX this week, I hit the blue OnStar button to cancel my service. I got to listen to the OnStar beep and "Please hold" messages for 10 minutes without anyone answering. I stopped at home to pick up some papers and hit the button again as I left. The beeps and hold messages played for another 7-8 minutes until I reached the dealership. I wondered if this was the "New GM" we keep hearing about.

On the lighter side, the on-hold messages alternated between a woman's and man's voices. However, occasionally, one message would cut the other one off. It reminded me of these lines from the movie "Airplane":

Male announcer: The white zone is for immediate loading and unloading of passengers only. There is no stopping in the red zone.
Female announcer: The white zone is for immediate loading and unloading of passengers only. There is no stopping in the red zone.
Male announcer: [later] The red zone is for immediate loading and unloading of passengers only. There is no stopping in the white zone.
Female announcer: No, the white zone is for loading of passengers and there is no stopping in a RED zone.
Male announcer: The red zone has always been for loading and unloading of passengers. There's never stopping in a white zone.
Female announcer: Don't you tell me which zone is for loading, and which zone is for stopping!
Male announcer: Listen Betty, don't start up with your white zone again.


Hmm...maybe they could detect you were canceling? I get thru in under a minute everytime I have used the service?

I get right through as well. Sounds like your return of the SRX did not go smoothly at all.

The return went OK. It was my mistake to leave the cargo mat in the car and I didn't hold out much hope for getting it back. As for OnStar, I figured layoffs had hit their staff. I just hope they don't find some mystery damage to charge me for.

Wr:nono:ngStar fails nearly every time I use it. Bad directions, on hold, can't figure out where I am.... it's comical but I'd be pissed if I was paying for it.

"You want me to have an abortion"
"Its the only sensible thing to do"