: 2004 Recall

07-24-04, 09:23 AM
Subject: Upcoming Safety Recall
04043 Lower Control Arm Ball Stud Washer

Models: 2004 Cadillac CTS, SRX and XLR
2004 Chevrolet Corvette

To: All Cadillac and Chevrolet Dealers

Attention: Dealer Operator, General Manager, Sales Manager,
Used Car Manager, Service Manager, Parts Manager
and Warranty Administrator

Based on information from the National Highway Traffic Safety Administration (NHTSA) web site, the media may report that General Motors will be announcing a safety recall involving certain 2004 model year Cadillac CTS, SRX and XLR, and Chevrolet Corvette vehicles.

Some of these vehicles have lower control arm ball stud nut/washer assemblies with washers made of the wrong steel material. The washers may fracture and become loose or fall away from the vehicle. This could cause separation of the lower control arm from the knuckle, resulting in the loss of vehicle control.

To correct this condition, Cadillac and Chevrolet dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the XLR and Corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. These repairs will be performed at no cost to the customers.

There are approximately 45,000 vehicles involved. GM is working with its suppliers to obtain the parts needed to correct this condition as quickly as possible. Based on the anticipated schedule, we plan to begin notifying customers about this recall during the third quarter of 2004. GMVIS information will not be available until the recall is formally announced.