: kudos for car care clinic at Lindsay Cadillac

02-15-09, 09:39 PM
Just have to give a public "thank you" for Lindsay Cadillac sponsoring a Saturday car clinic yesterday. Not only did they give my '06 SRX a top to bottom review, they allowed the customer to watch up close and personal what the tech did as he reviewed the car. I now know approximately when my brakes will need some work (prior to my next oil change) and they changed an air filter that was pretty gritty after 42K miles.

It is a great idea to build on customer loyalty by connecting the customer even closer to the people behind the scenes who do the work, and keep me coming back to buy Caddys from them.
Once again, thanks Lindsay!
Bill Jensen
Springfield VA