Sludge Diva
11-28-08, 06:07 PM
Bought my 2008 CTS (V-6) in March 08. Had 7200 miles on it, was part of dealer fleet, and likely driven by the (former) general manager between August 07. I have put fewer than 5000 miles on it myself. Check engine light came on in Sept 08, called On-Star. They ran a diagnostic check, and said that two error codes had come up (it is not their policy to state which ones), said the car was safe to drive, but I should visit the dealer within 7 days.
The service dept. said that the cam lever was "moving around," which would set off the sensors, and that it needed a "little bitty washer," which would be ordered. NINE DAYS LATER, the part was supposedly received, and the warranty repair had been made. It was great that they provide a "free" rental, but if any damage occurs, no matter whose fault, if you do not purchase Enterprise's insurance ($15/day), they apply YOUR deductible, and YOUR insurance policy applies. So, I don't like to be responsible for anyone else's car but my own.
About 6 weeks later, check engine light comes on again, called OnStar, and they ran the diagnostics AGAIN. Error codes came up, car safe to drive, visit dealer within 7 days. Light went out two days later (bulb works), then came on again a week after. Visited the service department AGAIN, and AGAIN, the story was, "the cam lever is moving around a bit, setting off the sensor, and we need a 'little bitty washer'--this time it was a different technician. When I told him that they had just done this less than two months ago, he checked with the other tech to verify.
Again, driving a rental (DTS-old lady car-embarrassing), this time for 12 days. I suspect they had simply put in a shim to keep the cam lever from moving around the first time. This time, they replaced the cylinder head. The car has only 12,000 miles on it! I had experienced some light engine knocking sounds, burn mid-grade detergent gasoline, and wonder if this is going to be an on-going saga for years to come. I won't have the original warranty forever; only what remains of the 3-year/50K mile factory warranty. I am going over there now, to pick up my car.
Cadillac just called to say that it is ready...I'm about ready to tell them to take it back. I had turned 50, my fourth child is graduating, and I decided to treat myself with my very first Cadillac. I'm thinking it's going to be my LAST.
Any other people with this problem? Having to replace the cylinder head after only 12K miles, doesn't seem right for "Motor Trend's 2008 Car of the Year!"
The service dept. said that the cam lever was "moving around," which would set off the sensors, and that it needed a "little bitty washer," which would be ordered. NINE DAYS LATER, the part was supposedly received, and the warranty repair had been made. It was great that they provide a "free" rental, but if any damage occurs, no matter whose fault, if you do not purchase Enterprise's insurance ($15/day), they apply YOUR deductible, and YOUR insurance policy applies. So, I don't like to be responsible for anyone else's car but my own.
About 6 weeks later, check engine light comes on again, called OnStar, and they ran the diagnostics AGAIN. Error codes came up, car safe to drive, visit dealer within 7 days. Light went out two days later (bulb works), then came on again a week after. Visited the service department AGAIN, and AGAIN, the story was, "the cam lever is moving around a bit, setting off the sensor, and we need a 'little bitty washer'--this time it was a different technician. When I told him that they had just done this less than two months ago, he checked with the other tech to verify.
Again, driving a rental (DTS-old lady car-embarrassing), this time for 12 days. I suspect they had simply put in a shim to keep the cam lever from moving around the first time. This time, they replaced the cylinder head. The car has only 12,000 miles on it! I had experienced some light engine knocking sounds, burn mid-grade detergent gasoline, and wonder if this is going to be an on-going saga for years to come. I won't have the original warranty forever; only what remains of the 3-year/50K mile factory warranty. I am going over there now, to pick up my car.
Cadillac just called to say that it is ready...I'm about ready to tell them to take it back. I had turned 50, my fourth child is graduating, and I decided to treat myself with my very first Cadillac. I'm thinking it's going to be my LAST.
Any other people with this problem? Having to replace the cylinder head after only 12K miles, doesn't seem right for "Motor Trend's 2008 Car of the Year!"