06-19-08, 09:19 AM
When I bought my "new to me" V a little over a year ago, i noticed that the rear passenger carpet had some rust colored staining to it. As I traced the stain back it seemed to run along the floor trim piece under the door and behind the rear seat. Also I noticed a few of the same colored spots on the interior sail panel where the head curtain air bag is. I have asked the dealer to check into it on 2 separate occasions and they kept telling me that I must have spilled something and they were pretty good about cleaning it for me. Well I kept coming back and now I am noticing spots on my headliner. I took her in for service a couple of days ago and mentioned again that every time they clean it, it comes back and to please investigate if I have a water leak. Well sure enough, I get a call yesterday that they had to order a part for my sunroof as it was leaking and they were going to replace the sail panel. I mentioned having them clean the carpet/headliner and got a luke warm response to that at best. Do I have a legitimate complaint for having them clean/replace my carpet/headliner due to a warranty water leak? I am worried that there is residual rust under the headliner/backseat/carpet and that cleaning via shampoo/rug cleaner will only compound the problem. Thanks for your help!