: JD Power



Brett
06-05-03, 02:24 PM
Sorry if this was already posted, but i found it pretty interesting.

Nameplate rankings

Scores show reported defects per 100 vehicles in first 90 days of ownership.
2003 NAMEPLATE IQS RANKING
Lexus 76
Cadillac 103
Infiniti 110
Acura 111
Buick 112
Mercury 113
Porsche 117
BMW 118
Toyota 121
Jaguar 122
Honda 128
Volvo 128
Chevrolet 130
Audi 132
Mercedes-Benz 132
Industry average 133
Oldsmobile 134
Chrysler 136
Ford 136
Dodge 137
Lincoln 139
Nissan 139
Pontiac 142
Hyundai 143
Volkswagen 143
GMC 144
Suzuki 144
Jeep 146
Subaru 146
Mazda 148
Mitsubishi 148
Saturn 158
Saab 160
Mini 166
Kia 168
Land Rover 190
Hummer 225
Note: Ranking excludes Isuzu due to insufficient sample. Scores are based on rounded PP100 figures.
Source: J.D. Power and Associates 2003 Initial Quality Study

Devil_concours
06-05-03, 03:02 PM
ouch lincoln rated worse than ford

Brett
06-05-03, 03:09 PM
Originally posted by Devil_concours
ouch lincoln rated worse than ford

and Mercury blew them both away.

kcnewell
06-06-03, 03:32 AM
Cadillac's right up near the top....KIA's near the BOTTOM! What a GIANT surprise....

BeelzeBob
06-07-03, 02:03 PM
Wow.. Cadillac is second.. This is great news.. Are there any reports with lists like this for later periods of time?

Thanks for posting this up...

elwesso
06-07-03, 02:17 PM
And look who is right behind cadillac ;)

Id also like to see reports after a longer period of time (say maybe a year)

BeelzeBob
06-07-03, 02:19 PM
The margin between Lexus and Cadillac (and everyone else) is ridiculous, though.. What the heck do THEY do that makes their cars stay together?

Brett
06-07-03, 04:26 PM
Originally posted by Sal Collaziano
The margin between Lexus and Cadillac (and everyone else) is ridiculous, though.. What the heck do THEY do that makes their cars stay together?

I agree, of all the carmakers Lexus is the only one where mathematically, you may get a trouble free car. Doing the math on the rest you are almost guranteed to have some problem. Even though 1 car with 2 problems means there is one car with none.

I was originally showed this at a Lexus dealer last week, and he actually was Happy to see Cadillac near the top. He was like "well as you see Lexus is number one again...blah blah blah", then he said "but one surprise is Cadillac who looks to be back near the top where they should be"

BeelzeBob
06-08-03, 02:55 AM
That's cool. I'm sure that deep down - everyone in the U.S. wants to see Cadillac up on top...

Ralph
06-08-03, 05:07 AM
Why would Hummer be so bad, I mean they are GM also, and the military trusts them!

HotRodSaint
06-08-03, 09:14 AM
Originally posted by Ralph
Why would Hummer be so bad, I mean they are GM also, and the military trusts them!

Because one of the survey questions is fuel mileage.

Ralph
06-09-03, 02:12 AM
I heard that Mercedes Benz's rating for quality slipped due to assembly in Alabama for their SUV's, is that the real reason?:confused:

lev
06-10-03, 11:37 PM
It is interesting that when some survey puts Cadillac at the bottom, most say it is anti-American, yet when surveys like this one come up, everyone's like: "a-ha, so Cadillacs ARE best"

Am I the only one detecting somewhat wishful thinking and seeing only what one wants to see.

Acura below Lexus or Cadillac? I will never believe that. Hondas are bullett proof, that is a known fact. Go to any Honda-Acura forum and compare with this one or GM forum.

To Ralph, I was shocked to find out about Hummer's bad reliability, too. Go to 570klif.com. That's a Dallas radio station. Find a host name Ed Wallace. Every Saturday he talks about all kinds of cars and trucks. He spoke very bad of Hummers.

Please don't any one twist this into me bashing Cadillacs. I drive one, thank you very much.

Ralph
06-11-03, 02:46 AM
Originally posted by HotRodSaint
Because one of the survey questions is fuel mileage.

I understand, but fuel mileage should not be reflective of overall quality IMO!

To Lev, It is interesting that different surveys place Cadillac at different levels of quality. Another thing similar I cannot understand is the fact that about 2 months ago I went to the NHTSA crash-test site, and at that time they rated a new 2003 Deville as 5 stars for frontal crash, and 4 stars for side-impact. NOW, I checked again a few days ago, and it is only 1 star for side impact!!?? What happend, why would this change? Is it because they are performing ongoing tests? :confused: :rolleyes: Now I find it difficult to trust the so-called "expert" opinions of such things.

HotRodSaint
06-11-03, 09:03 AM
Originally posted by Ralph
Now I find it difficult to trust the so-called "expert" opinions of such things.

Only 'Now' you do? ;)

BeelzeBob
06-11-03, 11:50 AM
Yes, I believe that's true, Ralph. What's killing Mercedes is the SUV's.. They're not doing well.. The cars, for the most part, are okay. But, they're very expensive to maintain - and they do have lots of technology which breaks down - just like Cadillac..

I think being that this survey is for the first 90 days of ownership, it could be accurate. Why not? If I'm not mistaken, it's the parts that break down over time that are such a problem for Cadillac and other luxury vehicle makes...

Elvis
06-11-03, 12:13 PM
I've never questioned Honda or Acura quality. That's a given. They are GOLD on the re-sale market.

My problem right now is Acura design variety. The RL is a good shell to start with, but by now they should've put something better than a 3.5L V6, and they probably should've offered more variety in the suspension. That body style has been around since '96. I needs a facelift

Ralph
06-12-03, 01:38 AM
Originally posted by Elvis
I've never questioned Honda or Acura quality. That's a given. They are GOLD on the re-sale market.

My problem right now is Acura design variety. The RL is a good shell to start with, but by now they should've put something better than a 3.5L V6, and they probably should've offered more variety in the suspension. That body style has been around since '96. I needs a facelift

What I don't like about Honda is the rubber timing belt that has to be changed at 65,000 miles! I know the quality is aces. Most other imports like Toyota and Nissan use a steel timing chain that is good for the life of the vehicle. I mean, around that high mileage, I would be concerned if I had to make a long trip and I did not get it changed.:mad:

Ralph
06-12-03, 02:45 AM
Originally posted by HotRodSaint
Only 'Now' you do? ;)

Well, I can't always trust YOUR expert opinion now can I?:D

BeelzeBob
06-12-03, 08:26 AM
I thought everybody ditched timing chains for timing belts.. No?

elwesso
06-12-03, 12:18 PM
Originally posted by lev
Acura below Lexus or Cadillac? I will never believe that. Hondas are bullett proof, that is a known fact. Go to any Honda-Acura forum and compare with this one or GM forum.



Lev, what ever car mfg forum you go to, they are always going to make it look like their cars are the best........ Seriously, if I went to a honda forum, they would say their the most reliable, if i went to a nissan forum, they would say their the most reliable, etc,etc, etc

Also, acura and honda only use 4 bangers, and their cars are MUCH simpler than cadillac or lexus...... I can bet that if honda tried to make a V8 with active suspension, it would be a doomed failure!!!!!!!

You cant expect maintenance costs on a 50k car to be the same as a 20k car.....


Sal Collaziano: I thought everybody ditched timing chains for timing belts.. No?

Nope, still many mfgs that use timing belts.... Easier to engineer.....

Elvis
06-12-03, 02:30 PM
Acura TL = 3.2L V6

Acura RL = 3.5L V6

Honda Accord = 3.0L V6

Honda Odyssey = 3.5L V6

Honda Insight = 2.0 squirrels on a treadmill with electric probes up their butts.

Brett
06-12-03, 02:34 PM
Elvis, stop using facts to destroy perfectly good theories :)

Ralph
06-13-03, 01:36 AM
Originally posted by Brett
Elvis, stop using facts to destroy perfectly good theories :)

Yeah, MY good theories! :D

Wes, I thought everyone knew that the Accord has an optional V6!? "Uptake" slower in Indiana?:D

The excuse Honda gave me as per why they still use rubber timing belts (except only in the Accord 4 cyl.) is that they run quieter!!!! All my V6 and V8 American cars have run quiet enough, and perfectly maintenance free with regard to timing issues! So I'll take the steel chain anyday.

elwesso
06-13-03, 01:55 AM
It may be slow, but not as slow as you canucks!!!! :D

Man, 2 BFs in about 2 weeks..... I am not doing to well :(

Ralph
06-13-03, 02:20 AM
Where is KC these days, he is supposed to be keeping you in-line!!

elwesso
06-13-03, 11:56 PM
What would I ever do without my daily dose of KC :D :histeric:

lev
12-26-04, 02:28 PM
Where is KC these days, he is supposed to be keeping you in-line!!


What would I ever do without my daily dose of KC :D :histeric:

Funny how after so much time the question is still there, unanswered. I mean yeah, we all kind of know why he left, but it sure would be nice to have him come back and post something. I think we can let him get away with some of the postings he makes in exchange for his expertise on cars. :thumbsup:


My problem right now is Acura design variety. The RL is a good shell to start with, but by now they should've put something better than a 3.5L V6, and they probably should've offered more variety in the suspension. That body style has been around since '96. I needs a facelift.

So what do you tnik of new RL now, King?