: One robbery after another



ne14puertorican
04-22-08, 01:08 AM
Thursday for lunch I went with my wife to eat a local restaurant. We were there no longer than 20 minutes. We go out to the car and everything seemed normal. I disarm the alarm and unlock the doors with the remote. When I pull on the door handle the handle comes right off. As I look at the handle I notice a screwdriver mark that was jammed in the keyhole. I check inside and all they did was steal a set of Versace sunglasses that cost a pretty penny, but if could've been worse.

I take the escalade the same day to the dealer and they tell me that the handles are on backorder from gm and they didn't give any date of when I might even get one. Basically the car could just sit in the garage from a week to months. Being pissed, I email Cadillac customer service and let them know the entire situation.

The next day on Friday, the dealer calls me and tells me that they have a door handle. So on Saturday morning I drop the car off to get if fixed and tell them about a problem that I've had with the steering wheel shaking at around 70mph but only once in a while. I've only had the car for around a month and figured it would be covered by the warranty.

Customer service calls me about the email and when I tell them that I'll have to get an aftermarket alarm system he claims that my warranty will be voided. I get pissed and start going at it with him.

Today the dealer calls and tells me that they fixed the door handle but they can't figure out what is causing the steering wheel shake. They claim that if could be that my two right rims are bent and is causing the problem and want me to drop $3000 to replace two wheels which might not guarantee the problem being fixed. Being robbed twice, you be the judge.

hcvone
04-22-08, 09:00 AM
Get your wheels road forced balanced, it's will get them smooth and if you have a bent wheel they will be able to tell you that. Ask at your tire store if they have a Hunter Road Force Balancing machine, if not find someone who has one. They can void your warranty if say your aftermarket alarm shorts out your radio, then your radio would not be covered, of course they could not void your warranty if your engine blew and you had an aftermarket alarm.

sj1400
04-22-08, 11:04 PM
When I got my truck I was told caddilac covers the wheels & tires for 2 yrs. If your wheels were bent a qualified service department should be able to confirm this instead of assume. If the wheels were bent in theory seems like the truck would shake all the time.. Sounds like you need to seek another service department that's qualified.

On another I talked with customer service regarding the factory alarm... No solution.. The issue fell on deaf ears.There was a big post last year on this issue - I think GM dropped the ball on this & should be held aaccountable.. We shouldn't have to spend money on an aftermarket system - to duplicate all the factory remote functions will add up $ quickly if done properly.

If you look at the high theft rate from the 02-06 Escalade with onstar & passkey you would think GM would get it right this time.

nicolaasdb
04-23-08, 02:35 AM
if your steering wheel shakes only above certain speeds it is a simple balancing job....check you rims for curb rash!......it sounds like your dealer want to make your wallet a little lighter! Maybe you should let your wheels get checked at a tire store

extOnChoPpAz
05-03-08, 07:55 AM
My ext was broken into last week...they popped the keyhole and took my girls purse and my Dodgers fitted...but that was it...no damage besides the keyhole...im still heated tho

HALO
08-06-08, 04:33 AM
that sucks, you shouldn't have to pay if your vehicle is under warranty. The door handle though is another matter. And I would advise strongly on getting an aftermarket alarm system

Stargazer
08-06-08, 12:23 PM
Is there any mod you can do to plug up the keyhole to prevent someone from using a screwdriver to get in? Has anyone installed a dummy lock, or perhaps will one of the rear door handles fit on the front?

I know that remote batteries can die, but I've never ever, ever needed the mechanical key to get into my own vehicles.

hcvone
08-06-08, 12:35 PM
Passenger side handle

RANGER 66
05-07-09, 12:19 AM
Well, this just happened to me Sunday night. Came out to the truck and unlocked and noticed stuff in the truck moved around. After looking around we noticed my wife's sunglasses missing along with my son's Nintendo DS, my handgun and worst of all my vehicle registration/insurance card and the spare key to another vehicle. The officer and I couldn't find any jimmy marks or scratches and couldn't figure out how they got in. I walked around for two days thinking that I didn't lock the door or the remote was faulty. I was going to wash the truck tuesday and was doing the once over before I washed it and I found out how they got in. They pryed the driver's door handle away from the door and accessed the lock and it's eternals. I am not sure what they did to make the lock open but that's how they got in. I quickly emailed the insurance adjuster with the information I discovered. I am not sure it will make a difference but atleast I know it wasn't my fault. All my fellow Escalade owners be cautious about what you leave in your truck and where you park. I was in a "good" area and it still happened so don't let your guard down.

boss513
05-07-09, 01:55 AM
http://www.cadillacforums.com/forums/cadillac-escalade-ext-esv-forum-2007/126425-jimmi-jammers.html

minho80
05-10-09, 11:29 PM
There is a package that is call wheel warranty that covers for that situation, i think is 1200 if you do it after you buy the car and 800 when you put it when you buy the car if your steering wheels shakes only at 70 could be your tires, but dont forget is a GM. Due to money problem all parts coming from GM are delay and some parts they said they dont even have a date for it. so people watch out what you break or loose when playing with your truck

jedrct
05-20-09, 05:43 AM
Thats good info. on the vandalism. It's definitely on the rise. I have an H3 that was broken-into (rear window) while in a restaurant mid-day on the way back from the airport. They got a lot of stuff (2 bags). I felt like a fool.
I also have a vibration issue right at 70mph. I just took my 2008 EXT (2500 miles) in to have it aligned and balanced (standard) at Goodyear last week and this made no difference. I have a s. steel brush guard on the front and it actually shakes when I hit 70mph and makes it even more notable. I had a 2000 escalade that did the same thing and it never got resolved. Could it be a drive shaft issue or something with the harmonizing of engine vibes with driveline-? What to do? Any ideas other than the force variance balancing?

airhammer
05-20-09, 02:57 PM
Thats good info. on the vandalism. It's definitely on the rise. I have an H3 that was broken-into (rear window) while in a restaurant mid-day on the way back from the airport. They got a lot of stuff (2 bags). I felt like a fool.
I also have a vibration issue right at 70mph. I just took my 2008 EXT (2500 miles) in to have it aligned and balanced (standard) at Goodyear last week and this made no difference. I have a s. steel brush guard on the front and it actually shakes when I hit 70mph and makes it even more notable. I had a 2000 escalade that did the same thing and it never got resolved. Could it be a drive shaft issue or something with the harmonizing of engine vibes with driveline-? What to do? Any ideas other than the force variance balancing?

Try trueing your wheels first then balancing them. An untrue tire can be balanced for most conditions but it will vibrate at some speeds. If the tire is not perfectly round it's not going to run perfectly smooth. Even brand new tires are typically not perfectly round so if you've got some miles on them and your front end is not in perfect alignment as most are not right off the line then a tire that started a little out of round will get progressively worse.

A tire truing machine looks like a lathe with a rotary cutter blade. The tech will rotate the tire slowly while maneuvering the cutter head across the tread, shaving off the high tread down to the level of the lowest tread on each tire. You end up with a small pile of rubber shavings off each tire but the results are worth it.

Now you can balance your perfectly round wheel and your truck will roll smooth as glass at all speeds. :yup:

07Lambert
05-22-09, 10:33 PM
Someone tried breaking into my 07 Ext today and and all they did was destroy the lock cylinder. Jimmi Jammers worked as advertised.

fortunately the thief didn't make any further attempts and it only cost me 300 to replace the lock.

Merc
05-23-09, 02:34 AM
How much did the Jimmi Jammers cost to buy and install?

Aron9000
05-23-09, 02:53 AM
I don't even bother locking my 1991 Brougham. I don't keep anything vaulable in the car(if I do its in the trunk, and you can't open it except with the key). If somebody wants to steal it, and they know what they are doing, they can start it with a hammer and a screwdriver in less than 30 seconds.:nono:

07Lambert
05-27-09, 04:00 AM
i don't remember exactly what i paid, its been over a year since i had it installed. i do remember getting a deal on the install because i had an alarm installed at the same time.

i know it won't stop the thieves but it will deter them. knock on wood, it continues to keep them from stealing my truck.