10-02-07, 08:11 PM
I took my car back to dealership on 9-16-07 after the dexcool leaked all over thge pavement. I left for Florida on 9-24 and the car was picked up by my step dad on Friday 9-28( after 12 days ). I was told a new radiator was put in but after driving the car I still get the same smell and from what I can see it doesn't look as if the radiator was changed.
I asked the dealership yesterday for a copy of what was done to the car but they claimed it was given to my step dad, which it wasn't. I need a check on the service records to see what was actually done. My V.I.N. is:
10-03-07, 11:02 AM
Here is the claim history, but i dont know how long it takes to the item to show up in the claim history. so keep that in mind or ask tony or ewill3rd how long it usually takes.
R.O Date R.O Number Type Labor Operation Odometer Reading
09/06/2007 119957 # F2143 - CARRIER ASSEMBLY (COMPLETE) - REAR DIFFERENTIAL - REPLACE 28921 miles
06/14/2007 117719 # F2143 - CARRIER ASSEMBLY (COMPLETE) - REAR DIFFERENTIAL - REPLACE 26092 miles
12/06/2005 103952 # N0110 - BATTERY - ONE - REPLACE 7552 miles
12/06/2005 103952 # T2020 - TOWING 7552 miles
08/17/2005 101468 # N2891 - RELAY - WIPER/WASHER SYSTEM - REPLACE 3900 miles
06/13/2005 099983 # E0203 - WHEEL - FOUR - BALANCE 882 miles
04/15/2005 098642 # J3260 - RESERVOIR, RADIATOR COOLANT - REPLACE 7 miles
03/30/2005 A12554 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles
11-13-07, 01:41 AM
Its been awhile now, so if I can get another VIN check I would greatly appreciate it. One of the service guys was let go a week or so ago and told me I should take it to another dealership. He wouldn't elaborate but I figure something wasn't done back in September when I last had it in the service department.
11-13-07, 06:44 AM
Here is the history that wasn't available the last time...
10/10/2007 120880 # J9994 - CUSTOMER CONCERN NOT DUPLICATED 30024 miles
10/10/2007 120880 # Z7902 - 2-DAY COURTESY TRANSPORTATION 30024 miles
09/17/2007 120172 # J3080 - RADIATOR ASSEMBLY - R&R 29595 miles
09/17/2007 120172 # J1501 - ENGINE FRONT MOUNT REPLACEMENT - LEFT SIDE 29595 miles
11-13-07, 10:13 PM
See sticky above...
11-14-07, 06:17 AM
its OK tbjs
05 posted this before i made the sticky....but i will lock it now since he got the answer.