: Does your local Cadillac dealership skoff at you about your old Cadillac???



Mr_Bam
04-16-07, 05:50 PM
The one here in Spokane, WA does and can kiss my @$$ :rant2:


Rant: I was asking in regards to electical parts for my 79 CDV... Dude at the counter looks at me and says "we don't really carry anything for THOSE cars..." Like my fawking factory triple black 79 CDV is some brand X vehicle... Mayne, if the crest didn't look so sick, I'd completely strip her of any and all "cadillac" script :mad:

Sad to think in this day and age, my REAL Cadillac would be looked down upon by a Cadillac dealer employee. Of course, I would have had to write a "rave" instead, if he would have even known anything ABOUT Cadillacs...

My Buick gets respect... My old Chevy gets respect... Hell, my IH Scout gets respect... I'm disappointed on a day I should be waxing my favorite baby...

pompste
04-16-07, 07:15 PM
The one here in Spokane, WA does and can kiss my @$$ :rant2:


Rant: I was asking in regards to electical parts for my 79 CDV... Dude at the counter looks at me and says "we don't really carry anything for THOSE cars..." Like my fawking factory triple black 79 CDV is some brand X vehicle... Mayne, if the crest didn't look so sick, I'd completely strip her of any and all "cadillac" script :mad:

Sad to think in this day and age, my REAL Cadillac would be looked down upon by a Cadillac dealer employee. Of course, I would have had to write a "rave" instead, if he would have even known anything ABOUT Cadillacs...

My Buick gets respect... My old Chevy gets respect... Hell, my IH Scout gets respect... I'm disappointed on a day I should be waxing my favorite baby...


I`d report the employee to the dealer manager.I had a similiar situation once when i wanted a new air cleaner assembly for my 1995 Deville from our local caddy dealer---employee stated rather sarcastically "we don`t stock that part for Cadillacs that old".If he had been more polite about it,i woud have just said "OK,thanks for your information" and been on my way.Since he was`nt polite and my Caddy was purchased at this same dealership 12 years prior,i did bring the matter to the attention of the dealer manager.The manager was more polite and gave me some information on where i may locate the part i wanted.

I found my part on E-BAY.Amazing what hard to find parts can be found there.

Benzilla
04-16-07, 08:30 PM
NEVER have I had that problem arise at a Cadillac dealer. Usually no comments are made at all, or I get positive feedback like "That's a beaut" or "they don't make 'em like that anymore". Nothing to make me giggle like a schoolgirl, but nice little things to hear. When I still had my '96 Deville and took it to the local dealer's body shop for a scratch, the older guy that runs the place complimented me on how spotless I kept it.

I've been really lucky finding people who consider working on my classics a treat, a way to get back into doing what they learned how to do in the first place. And because of that I've gotten some very nice discounts on labor. :cool2:

Cadillac Giovanni
04-16-07, 08:51 PM
My dealership loves me because I walk in and buy expensive replacement parts without putting up a stink. They know when I walk in, they're going to make an easy 60 or 70 bucks, and I don't scoff at the price because I'd rather pay a lot and get the proper factory replacement part than some no-name brand chunk of shit.

The old guy at my parts desk is really nice though. When he can't find a part for me, he seems genuinely disappointed that he can't help me.

There are jerks out there. I think they just want you to buy a new car so they can try and screw you over with the 90 dollar an hour labor rates.

Mr_Bam
04-16-07, 08:53 PM
I spoke with his supervisor and supposedly they "will have a chat." This is actually the first time it's ever happened... I had a few comments on a prior Caddy with airbags and wires, but after they saw the detail I put into the installation, their minds changed...

This one (for the time being) is mostly stock... I JUST (after this episode, lol) put some drop spindles on her and like the stance. After I even out the rear, I should roll there in her, hahaha

It's really rare around here to meet a parts guy that knows anything about parts... I do mostly custom stuff, so there's really nobody's brain to pick, lol

creeker
04-16-07, 09:12 PM
I wouldn't trust my local stealership to change my valve caps.

Old Fleetwood
04-16-07, 09:17 PM
The reason I got my 1995 FWB is EXACTLY because our "friendly" Mopar dealer became a smartass on two occasions when I wanted service on our 1982 B250 Van/Wagon, despite having bought the new '99 Stratus at the dealership and was servicing it there, also.
I wrote DCX and told them to put their sales and service where the sun don't shine and further new car sales would NOT be Mopar-based after decades of loyalty.
Luckily, internet research paid off as I found one helluva Cadillac dealership in Torrington, CT that gets rave reviews on line.
Their flat rate beats that around here and their service is excellent.
Their job in installing the Carolina Performance 4L60E was perfect, beating the flat rate time and they treat my "ancient" Cadillac like a jewel:
Quote from one of the service guys:"Geez, that old girl really goes like a sonofabitch!"
From another: "You stole that car. She's in beautiful shape."
And:"They really f*****d up when they quit making the big ones."
And so on. Not a trace of looking down their noses at an older Cadillac with a dozen years on it.

The Ape Man
04-16-07, 09:57 PM
Look at it this way. After you leave the place you will have a normal life but the guy behind the counter will still be there stuck as a dealership parts man.:bigroll:

I~LUV~Caddys8792
04-16-07, 11:46 PM
Look at it this way. After you leave the place you will have a normal life but the guy behind the counter will still be there stuck as a dealership parts man.:bigroll:


So doing an honest forty hours a week in the parts department of a Cadillac dealership isn't living a "normal life"? :rolleyes:



My thoughts regarding the topic at hand...

At the dealer I work at, as a service runner, I'm told not to talk to the customers about their cars, even if I compliment their rides. This is because when I bring up their car with the customer, 99% of the time they'll tell ME (not the service consultant) about the car's current problems and ask if we can fix them, how long it'll take and how much it'll cost. Then I have to tell them that it's not my job to take down their information and write up the service ticket, it's the consultants. So then they have to tell about their problems again to the consultant, and that never makes them happy.

If I do wanna compliment a person's ride, I do it as I deliver their car from the backlot, where we put the service cars after we're done working on 'em. Think of it like a valet telling the customer their car is awesome as the valet hands them their keys as they leave. Some of the recent ones I can remember doing that to are a '01 GTP Sedan, 454 2500 '95 Suburban (man is that thing a big block?! It feels so much more powerful than a 350 Suburban!) Ya gotta be careful with how you word it though, you don't want 'em thinking you enjoyed their car "too" much.

There's a guy that comes in to our shop from time to time with his '02 Express 1500 Conversion Van. When he brings that in, his wife drives up in their other vehicle...a black '79 Sedan deVille. The first time that came in, I told his wife what an awesome car it was, then she told her hubby that I liked it, so the next time it came in I saw him and asked him if he wanted a wash ticket so he could run it thru himself. He handed me the keys and asked me to take care of it myself. That was the coolest car I've ever driven there IMO, and I've driven a C5 Z06 once, and a C6 Z06 twice.

eldorado99
04-17-07, 03:01 AM
I've never actually taken mine to my local Cadillac dealer, I didn't think they would have anything for my nearly 40 year old car. Might be fun to try sometime though!

sizanjdf
04-17-07, 03:21 AM
when I was doing parts sales all kinds of different cars came in. College girls who cant check their oil(My personal favorite). Old ladies who needed wipers changed. then of course the cars...to many vettes to mention, had a gto, 60 chevy, couple of 30s hot rods. One day I was walking back in after my lunch break and I walked around the corner and there was a silver 68 caddy drop top sitting there and the old man was changing wipers. When I saw the car I said "HOLY SH&%". Well the old man heard me and turned around and I said thats a beautiful car. He just smiled and got in and drove off.

ewill3rd
04-17-07, 06:45 AM
We have parts for lots of old Cadis, however it is limited in what we might still carry.
If it were a seal or an engine part that used to fail pretty regularly we might still carry it. If it is an interior electrical part or something like that I doubt we would carry it.
I think GM only stocks items for a certain number of years (maybe less than 10) and then uses up remaining stock. After that you might be on your own.
There are lots of places out there that specialize in old parts for Cadillacs and I am sure one of them could help you.

It sounds like the counterperson you dealt with might be lacking in the social graces and didn't know how to professionally communicate the facts to you.
Don't hold the entire dealership responsible for the actions of one person.

What part were you looking for?

I don't talk to many customers unless there is a problem and usually I can be pretty diplomatic with them and explain things how they are.
I can see why some dealers would ask employees not to talk to the customers too much, as stated above, you don't want the lot porters making promises that the dealership can't keep. (nothing against lot porters)

Cadillacboy
04-17-07, 01:15 PM
I've got similar comments ...
Service Manager said me "you better get rid of that car and let's give you an armored Cadillac" lol ('96 Seville STS )

Old Fleetwood
04-17-07, 01:17 PM
Is Chad's "problem" due to the fact that he's in a big city rather than in a relatively small town like Torrington, CT?
Everybody in the dealership there, from the runners to the general manager to the guy who drives the Roach Coach is one of the gang. And although they have the usual sign "CUSTOMERS MUST STAY OUT OF WORK AREAS DUE TO INSURANCE REGULATIONS (Excrement of the male bovine: I used to be a safety engineer for an insurance company and NEVER made such a recommendation to a dealership) the customers feel as if they get their money's worth from everybody in the place.
And the free coffee and Danish ain't bad, either.:)

Jonas McFeely
04-17-07, 01:46 PM
When i get my Brougham "restored",i think i may take it up to Massey Cadillac for an oil change and see what they say.

JTraik
04-17-07, 02:24 PM
I think this is a growing problem that I have noticed... the up and coming generation... my generation, simply has no respect for old cars. Sure, young love the cliche camaro, cuda, gto... or some other muscle car they see in a movie. I watch those types of movies and yeah the old camaros are pretty sweet, but when i watch Casino... its 10 times better with all those Caddys zipping around. There is a dying respect for the old land yachts because most youngsters think they are slow... underpowered... and for old people... that gets me realllllllly pissed off. Most of this is because they are so misinformed and so wrapped up in rice burners.

I was sitting down with a couple of college friends the other day and was telling them all about my '68... explaining the almighty 472/500, the indestructable transmission, and how the car is set up in general like the 150lb steel bumper that is fastened with 16, 1/2" grade 8 bolts thats pretty much designed to take shark bites out of anything it hits.

These cars are still in demand, but a portion of that demand is from people that want to take these cars and butcher them into low-riders and bouncing things and all that stupid stuff.

These cars should be respected for what they were engineered for back in the day... the longer the car, the more classy you were... the more heavier, the smooooother the ride was.... the more power, the more cooler you were... who cares about gas, its a small price to have the privledge of owning and driving one of these fine automobiles.

Sorry for the rant... i just really love these cars and when I hear a Cadillac employee would make snobbish and sarcastic comments like that... if that happened to me I would want to go rent a HONDA and drive it through the dealership windows and into the guy who made that comment!

As soon as im done with my restoration, which should be late spring/ early summer me and my friend who has a mint '77 Newport are going side by side with our cars across the city, just forcing ricers off the road to make way for the big boys.....!!!

Old Fleetwood
04-17-07, 02:26 PM
I forget the specific place on THIS web site where dealerships are rated, but it's where I found Capuano Cadillac in Torrington (now part of the NorthWest Hills Dealerships chain) got its reputation for being the only outfit in the state worthy of taking your Northstar. So that's why I figured I'd give them a try even though it's a 40 mile drive over hilly, twisty roads from where I live.
Therefore you might check out that dealer on the board and see the comments by people who have actually used it.

KaddyKat
04-17-07, 05:10 PM
I've never actually taken mine to my local Cadillac dealer, I didn't think they would have anything for my nearly 40 year old car. Might be fun to try sometime though!


it would probably scare them, wouldn't know how to handle such a beauty.

Jonas McFeely
04-17-07, 06:51 PM
I think this is a growing problem that I have noticed... the up and coming generation... my generation, simply has no respect for old cars. Sure, young love the cliche camaro, cuda, gto... or some other muscle car they see in a movie. I watch those types of movies and yeah the old camaros are pretty sweet, but when i watch Casino... its 10 times better with all those Caddys zipping around. There is a dying respect for the old land yachts because most youngsters think they are slow... underpowered... and for old people... that gets me realllllllly pissed off. Most of this is because they are so misinformed and so wrapped up in rice burners.

I was sitting down with a couple of college friends the other day and was telling them all about my '68... explaining the almighty 472/500, the indestructable transmission, and how the car is set up in general like the 150lb steel bumper that is fastened with 16, 1/2" grade 8 bolts thats pretty much designed to take shark bites out of anything it hits.

These cars are still in demand, but a portion of that demand is from people that want to take these cars and butcher them into low-riders and bouncing things and all that stupid stuff.

These cars should be respected for what they were engineered for back in the day... the longer the car, the more classy you were... the more heavier, the smooooother the ride was.... the more power, the more cooler you were... who cares about gas, its a small price to have the privledge of owning and driving one of these fine automobiles.

Sorry for the rant... i just really love these cars and when I hear a Cadillac employee would make snobbish and sarcastic comments like that... if that happened to me I would want to go rent a HONDA and drive it through the dealership windows and into the guy who made that comment!

As soon as im done with my restoration, which should be late spring/ early summer me and my friend who has a mint '77 Newport are going side by side with our cars across the city, just forcing ricers off the road to make way for the big boys.....!!!


Ummm,maybe thats the case in New York,but not in Florida. Im sure there are plenty of kids here that love newer cars,but in my experiences and as far as my group of friends goes,the older cars are respected and spoken highly of.

All of my friends love my Brougham and always want me to drive everywhere. Most of my friends have newer cars,but thats because their parents bought them,or they dont want to deal with poor gas mileage.My car is spoken highly of among most people who see it,i get compliments all the time,even more so before the accident.

Ever been to Miami? The only thing you see is '70's and 80's GM's driven by younger people.Granted they are lifted to the sky and painted all sorts of crazy colors.Older cars are the "cool thing" down here.

Benzilla
04-17-07, 08:00 PM
I think this is a growing problem that I have noticed... the up and coming generation... my generation, simply has no respect for old cars. Sure, young love the cliche camaro, cuda, gto... or some other muscle car they see in a movie. I watch those types of movies and yeah the old camaros are pretty sweet, but when i watch Casino... its 10 times better with all those Caddys zipping around. There is a dying respect for the old land yachts because most youngsters think they are slow... underpowered... and for old people... that gets me realllllllly pissed off. Most of this is because they are so misinformed and so wrapped up in rice burners.

I was sitting down with a couple of college friends the other day and was telling them all about my '68... explaining the almighty 472/500, the indestructable transmission, and how the car is set up in general like the 150lb steel bumper that is fastened with 16, 1/2" grade 8 bolts thats pretty much designed to take shark bites out of anything it hits.

These cars are still in demand, but a portion of that demand is from people that want to take these cars and butcher them into low-riders and bouncing things and all that stupid stuff.

These cars should be respected for what they were engineered for back in the day... the longer the car, the more classy you were... the more heavier, the smooooother the ride was.... the more power, the more cooler you were... who cares about gas, its a small price to have the privledge of owning and driving one of these fine automobiles.

Sorry for the rant... i just really love these cars and when I hear a Cadillac employee would make snobbish and sarcastic comments like that... if that happened to me I would want to go rent a HONDA and drive it through the dealership windows and into the guy who made that comment!

As soon as im done with my restoration, which should be late spring/ early summer me and my friend who has a mint '77 Newport are going side by side with our cars across the city, just forcing ricers off the road to make way for the big boys.....!!!
Oh my God. We're brothers in spirit. That sounds exactly like something I would say! I could not agree with you more. points!

96Fleetwood
04-17-07, 08:12 PM
When I took my Fleetwood to Colonial Cadillac in Norfolk, VA for the yearly state inspection...almost every mechanic, the parts dept, some sales, and other associates came to check out the Fleetwood. They even announced it on the intercom.. I felt special :thumbsup:

A similar thing happened when I took my Dad's 1970 Buick Electra 225 Convertible to RK Buick in Virginia Beach.. but that car deserves all the respect.

So in short, there are some dealerships that remember the past and know that these cars are built far superior to the cars today. Just think how much a car with all this chrome would cost to build today!

bigjohn6886
04-17-07, 08:17 PM
it depends on the age of the guy the youngs guys dont know or respect the older cars & some of them dont even know how to work on the older cars :bigroll:

I~LUV~Caddys8792
04-17-07, 08:38 PM
I think this is a growing problem that I have noticed... the up and coming generation... my generation, simply has no respect for old cars. Sure, young love the cliche camaro, cuda, gto... or some other muscle car they see in a movie. I watch those types of movies and yeah the old camaros are pretty sweet, but when i watch Casino... its 10 times better with all those Caddys zipping around. There is a dying respect for the old land yachts because most youngsters think they are slow... underpowered... and for old people... that gets me realllllllly pissed off. Most of this is because they are so misinformed and so wrapped up in rice burners.



For the most part, it's the same up here in Minnesota, not many people my age like these big ol' land yachts that we do. The vast majority of people my age that are gearheads like the Imports or the muscle cars (modern or classic). For example, all of the techs I work with that are under 30 years of age hate my car, and all Cadillacs/large cars in general, while many of the older ones like 'em and can appreciate them. But screw what the younger guys think, it's my car and my money!

I love being part of the automotive minority!

In the deep south, like Evergreen Brougham mentioned, it's a much different way of life, big cars are the norm there, and they're highly desirable.



Also, to the original poster, (and I was very surprised when I first found this out) you don't need to like the brand of car that the dealer you work at sells. Before I started at the Nissan dealer in 9/05, I had this crazy idea that everyone that works for a certain dealer likes the brand of car they sell. Far from it. You go where the money is and where jobs are open. For example, I work in a Chevy dealer, and I'm not a huge Chevy guy, I don't hate Chevy, they're just kinda in the middle. If there was a Hummer dealer that was hiring for my job and paid $15.00 an hour, I'd go work there, even though I really don't care for Hummer at all.

The parts consultant probably didn't mean any offence by his tone of voice, maybe he's new or isn't very well trained in interpersonal communication and the importance of tone.

JTraik
04-17-07, 11:47 PM
Sorry guys, I haven't spent enough time in the south to realize that the younger people were like that.... You see up in Rochester, this place absolutely tears cars to shreds in the winter, the way we salt up here boggles minds, in return you seldom see big ole 70's cars rolling around. Sure you see one or two but its rusted to hell and at best is an old 80's boxy caprice or grand marquis... those f***ers last forever. Hell, i've seen cars as late as '03 rusted pretty bad.

I tell you one thing though, my Caddy aint ever seen no salt before and she never will! I would really love to move down south though, I plan on interning in Texas in a couple years to get a taste of living down there....

Benzilla
04-17-07, 11:56 PM
Don't get a false impression of the south. They don't like stock cars, the only way they like them is on 28's painted lime green. It's mostly just the blacks or whiggers, you never see a "mainstream" guy driving a big 'ol car. Just the hip hop crowd. I've been called a whigger because I like Cadillacs.... that could not be farther fron the truth. They just don't get it.

I~LUV~Caddys8792
04-18-07, 12:01 AM
Don't get a false impression of the south. They don't like stock cars, the only way they like them is on 28's painted lime green. It's mostly just the blacks or whiggers, you never see a "mainstream" guy driving a big 'ol car. Just the hip hop crowd. I've been called a whigger because I like Cadillacs.... that could not be farther fron the truth. They just don't get it.


I like Cadillacs and I'm about as far from a wigger as you can get. On the way to and from work today, it was Johnny Cash on the radio, I can't get enough of the older country and folk recently....Cash, Waylon Jennings, Bob Dylan, Gordon Lightfoot, etc etc. Whiggers have never heard of Lightfoot or Jennings, probably not Dylan or Cash. So in the south, only the blacks and whiggers like the cars we do? Damn, that's a shame.

eldorado99
04-18-07, 12:09 AM
it would probably scare them, wouldn't know how to handle such a beauty.

Thanks :)
Actually when the Caddy was all stripped down (no chrome, ripped seats, primers of different colours adorning her exterior) last time I took it for emissions testing the attendant was scared to get in to put it on the dyno! The other guy he was working with said "Oh come on! It won't bite!"

Benzilla
04-18-07, 12:11 AM
I like Cadillacs and I'm about as far from a wigger as you can get. On the way to and from work today, it was Johnny Cash on the radio, I can't get enough of the older country and folk recently....Cash, Waylon Jennings, Bob Dylan, Gordon Lightfoot, etc etc. Whiggers have never heard of Lightfoot or Jennings, probably not Dylan or Cash. So in the south, only the blacks and whiggers like the cars we do? Damn, that's a shame.

Pretty much, you don't see too many cool younger guys driving big cars. Now, there's some older guys that are total bad asses that drive Caddies, not your grandpa type. Guys you wouldn't want to meet on a dark night in the middle of nowhere. They drive really mint '70s caddies. Original Gangsters you might say. Guys that have been through shit, but have class. But their few and far between.

caddycruiser
04-18-07, 12:19 AM
We don't have a very close local Cadillac dealer--nearest is a half an hour away--but I've taken mine to the big local Chevy-Buick-Pontiac-GMC dealer for service several times, as has my father with the '93, and that car has also gone to a different Chevy only dealer.

And the response has been nothing but great.

Over a year ago when I had a huge repair tab on mine, when I picked it up the counter guy said "That's really a nice and rare car, and they just don't make them like that anymore." Later, in the summer, when I was at the same place checking out some possible new Buicks for my mother, the sales people really weren't all that focuses on even what I was looking at, but were staring at my car (post wheel change) and a few went up to the window to look at it at first. I took a car out twice that week, and the second time I came back (gone longer) my salesman just briefly asked me what I thought and then got heavily into my car, what it was, what year it was, etc. and told me while I was gone the ENTIRE sales staff wandered outside and was checking it over inside and out. And to this day, the one question I get most--"What kind of wheels are those? They're gorgeous." Never would think a Chevy part would help a Cadillac get so much more attention, but it does--everywhere.

The attention the car can get at times really encourages opportunities--like freely being tossed the keys to new $50k cars to drive as long as I please, even with me being twenty--and it's fun. Doesn't happen all the time, but nice to get that at a dealer.

On the same line, when my dad took the '93 into the Chevy dealer for a ball joint job, he said a few of the service guys told him it was a really nice car and they never see them, especially not that nice.

I really have wondered what kind of reaction we'd get at a REAL Cadillac dealer, but based on what happens at other general GM places, I imagine it'd be a positive experience--really depends heavily on the kind of people the sales and service teams are, and how much they're "into" cars in general.

I~LUV~Caddys8792
04-18-07, 12:45 AM
Whenever any B/D body comes into work, I'm sure to compliment in to the owner, I've seen 3-4 91-96 Caprices, one '89 Caprice Wagon, one '95 Roadmaster sedan, one '92 Custom Cruiser and the only D body...a '79 Sedan deVille.

Raider1v1
04-18-07, 03:42 PM
haha i got a lot of laughs and invites to come on by when i was trying to find out what kind of fluid went in the rear diff. well everyone but a retard at autozone who wanted to know why i didnt get a supra :thepan:

deVille33
04-18-07, 10:39 PM
I have a friend who worked at a local Pontiac Dealership who could get me parts for me '77 Coupe. It was fantasic having someone who would take the time to research for me and even find obsolete parts at other dealerships. Any of the other fools behind that counter didn't want to dig out the books to look into what you were talking about.
That dealership lost it's GM franchise and I had to go to the local GMC dealer. A lot of the truck parts interchange with Cadillac, but you have to be selective. One employee will take the time to do some research for you, the other doesn't want to be bothered.
I think it's all a matter of the luck of the draw as to the service you get. There are resources available to the counterperson, but it's a matter of the counterperson's knowledge of the processes and services at his fingertips. Some have only knowledge of the use of their local computerized inventory, and if it isn't there, they lack the expertise or enthusiasm to dig farther than that.

Jonas McFeely
04-19-07, 04:43 AM
Don't get a false impression of the south. They don't like stock cars, the only way they like them is on 28's painted lime green. It's mostly just the blacks or whiggers, you never see a "mainstream" guy driving a big 'ol car. Just the hip hop crowd. I've been called a whigger because I like Cadillacs.... that could not be farther fron the truth. They just don't get it.

Though that is mostly true,i am an exception. I have a mohawk and drive around pumping Steely Dan, Sting, Al Stewart, Supertramp and Stevie Wonder through 2 12's. You should see the faces on some people when i they hear Steely Dan thumping down the block.Its amazing how great some older songs sound with a nice system.

I also listen to a shit-ton of rap.

Raider1v1
04-19-07, 09:26 AM
I have a friend who worked at a local Pontiac Dealership who could get me parts for me '77 Coupe. It was fantasic having someone who would take the time to research for me and even find obsolete parts at other dealerships. Any of the other fools behind that counter didn't want to dig out the books to look into what you were talking about.
That dealership lost it's GM franchise and I had to go to the local GMC dealer. A lot of the truck parts interchange with Cadillac, but you have to be selective. One employee will take the time to do some research for you, the other doesn't want to be bothered.
I think it's all a matter of the luck of the draw as to the service you get. There are resources available to the counterperson, but it's a matter of the counterperson's knowledge of the processes and services at his fingertips. Some have only knowledge of the use of their local computerized inventory, and if it isn't there, they lack the expertise or enthusiasm to dig farther than that.

and thats the difference that makes you go back time and time again, even paying more for a part just becuase of the awesome service you get :)

Mr_Bam
04-19-07, 06:30 PM
I have a friend who worked at a local Pontiac Dealership who could get me parts for me '77 Coupe. It was fantasic having someone who would take the time to research for me and even find obsolete parts at other dealerships. Any of the other fools behind that counter didn't want to dig out the books to look into what you were talking about.
That dealership lost it's GM franchise and I had to go to the local GMC dealer. A lot of the truck parts interchange with Cadillac, but you have to be selective. One employee will take the time to do some research for you, the other doesn't want to be bothered.
I think it's all a matter of the luck of the draw as to the service you get. There are resources available to the counterperson, but it's a matter of the counterperson's knowledge of the processes and services at his fingertips. Some have only knowledge of the use of their local computerized inventory, and if it isn't there, they lack the expertise or enthusiasm to dig farther than that.

Unfortunately, in this area there is a lack of personality at the parts counter :mad:

I think that's why there's so many F*rd and import people around this area, lol Most the older Cadillacs in nice shape are few and far between... The bonus is I can go to almost any show (except the couple lowrider ones, lol) and be 1 of MAYBE 3 Caddys in the show :shhh: hahaha

I~LUV~Caddys8792
04-19-07, 10:41 PM
Though that is mostly true,i am an exception. I have a mohawk and drive around pumping Al Stewart


YEAR OF THE CAT!!!!

"On a morning from a Bogart movie, in a country where they turned back time...."

Jonas McFeely
04-20-07, 12:00 AM
YEAR OF THE CAT!!!!

"On a morning from a Bogart movie, in a country where they turned back time...."


Yeah,its one of my favorites, my favorite line in it is:

She doesn't give you time for questions
As she locks up your arm in hers
And you follow 'till your sense of which direction
Completely disappears

I~LUV~Caddys8792
04-20-07, 11:08 PM
What other Al Stewart is good? Anything else like "Year of the Cat"?

77CDV
04-20-07, 11:46 PM
As has been said, it really depends on where you go. My local Caddy dealer will do simple things for the 77 like an oil change or such, but anything serious has them running for the hills. I think it has to do with the way auto techs are trained today. They're pretty much trained for the newer cars that your plug into a computer, tell you what's wrong, and what part to replace (never fix, heaven forfend we should ever actually fix anything). Older cars require genuine differential diagnosis when they have a problem, and that's just beyond the training of most of the newer guys.

Fortunately, one of the service writers is an older guy who appreciates the older cars, and he referred me (quietly) to an independent shop that's taken care of my car ever since.

Craig

limousine rider
04-21-07, 02:35 AM
I think this is a growing problem that I have noticed... the up and coming generation... my generation, simply has no respect for old cars. Sure, young love the cliche camaro, cuda, gto... or some other muscle car they see in a movie. I watch those types of movies and yeah the old camaros are pretty sweet, but when i watch Casino... its 10 times better with all those Caddys zipping around. There is a dying respect for the old land yachts because most youngsters think they are slow... underpowered... and for old people... that gets me realllllllly pissed off. Most of this is because they are so misinformed and so wrapped up in rice burners.

I was sitting down with a couple of college friends the other day and was telling them all about my '68... explaining the almighty 472/500, the indestructable transmission, and how the car is set up in general like the 150lb steel bumper that is fastened with 16, 1/2" grade 8 bolts thats pretty much designed to take shark bites out of anything it hits.

These cars are still in demand, but a portion of that demand is from people that want to take these cars and butcher them into low-riders and bouncing things and all that stupid stuff.

These cars should be respected for what they were engineered for back in the day... the longer the car, the more classy you were... the more heavier, the smooooother the ride was.... the more power, the more cooler you were... who cares about gas, its a small price to have the privledge of owning and driving one of these fine automobiles.

Sorry for the rant... i just really love these cars and when I hear a Cadillac employee would make snobbish and sarcastic comments like that... if that happened to me I would want to go rent a HONDA and drive it through the dealership windows and into the guy who made that comment!

As soon as im done with my restoration, which should be late spring/ early summer me and my friend who has a mint '77 Newport are going side by side with our cars across the city, just forcing ricers off the road to make way for the big boys.....!!!


Thats a prejudice remark!!! watch your tongue when calling down on somthing you have no clue about!!!!

The Ape Man
04-21-07, 10:17 AM
One of the best things about owning an older RWD Cadillac is the relative ease of repair. If you are taking the car to a dealershit for repair then you are throwing money away. If you can't fix most of the stuff yourself then it's going to eat you alive in repair cost sooner or later.

Brother_B
04-21-07, 11:33 AM
Holy Shit! I never thought there would be another Al Stewart fan other than me and my Dad. My first favorite song is Time Passages. Ha Ha! I prefer to play Monster Magnet in my ride though.

Jonas McFeely
04-21-07, 02:09 PM
What other Al Stewart is good? Anything else like "Year of the Cat"?

Lady of the Islands is good,so is Time Passages. He has a bunch of good stuff. I remember listening to him when i was really young,and just started to again because it reminds me of being a little kid.

JTraik
04-21-07, 03:27 PM
Thats a prejudice remark!!! watch your tongue when calling down on somthing you have no clue about!!!!

Something I have no clue about... really... hmm well I do restoration work, and when I see a Cadillac that has been butchered as I stated, the car can no longer be restored to its ORIGINAL beauty due to the level of modification that has been done. And if the car is restorable, it will take alot of time and effort to get rid of all that crap and put the ORIGINAL items back on... and whats worse, is whoever did the modifications more than likely scrapped all those original items or maybe even just tossed them.

To be honest, I find that kind of work repulsive... makes me sick to my stomach and I have absolutley no respect for it.

I'll let my tounge be as wild as it wants... but you my friend, best watch your wrench-work.

77CDV
04-21-07, 04:02 PM
Now, gentlemen, let's control our tempers least we have a locked thread on our hands.

cadillacmike68
04-21-07, 11:12 PM
My dealership loves me because I walk in and buy expensive replacement parts without putting up a stink. They know when I walk in, they're going to make an easy 60 or 70 bucks, and I don't scoff at the price because I'd rather pay a lot and get the proper factory replacement part than some no-name brand chunk of shit.

The old guy at my parts desk is really nice though. When he can't find a part for me, he seems genuinely disappointed that he can't help me.

There are jerks out there. I think they just want you to buy a new car so they can try and screw you over with the 90 dollar an hour labor rates.

Dude, you need to start getting a discount! The closest dealer to me in Tampa - when i bought 3 cars from over the past 7 years (still have all 3) not only looks up and finds what I need to the 1995 Fleetwood (they don't really have anything for the old 68) but all the parts people know me and give me big $$ discounts on EVERYTHING I buy from them from distributors for the 95 Fleetwood (yup, mine got hosed by the WP) to pens and Cadillac logo polo shirts for the wife. When I "curbed" a wheel on my wife's 2005 CTS (the big 17" highly polished ones) they sold me a "takeoff" (they put vouge wheels on a lot of cars and charge $2000 more!!!) for $100 - that's normally a $500-600 wheel!

cadillacmike68
04-21-07, 11:25 PM
Sorry guys, I haven't spent enough time in the south to realize that the younger people were like that.... You see up in Rochester, this place absolutely tears cars to shreds in the winter, the way we salt up here boggles minds, in return you seldom see big ole 70's cars rolling around. Sure you see one or two but its rusted to hell and at best is an old 80's boxy caprice or grand marquis... those f***ers last forever. Hell, i've seen cars as late as '03 rusted pretty bad.

I tell you one thing though, my Caddy aint ever seen no salt before and she never will! I would really love to move down south though, I plan on interning in Texas in a couple years to get a taste of living down there....

I used to live in MA and can attest to muw much damage the road salt does to cars. My 1970 Fleetwood Brougham had to go eventually, because the frame had rusted away!!!

z06bigbird
04-22-07, 11:52 PM
The one here in Spokane, WA does and can kiss my @$$ :rant2:


Rant: I was asking in regards to electical parts for my 79 CDV... Dude at the counter looks at me and says "we don't really carry anything for THOSE cars..." Like my fawking factory triple black 79 CDV is some brand X vehicle... Mayne, if the crest didn't look so sick, I'd completely strip her of any and all "cadillac" script :mad:

Sad to think in this day and age, my REAL Cadillac would be looked down upon by a Cadillac dealer employee. Of course, I would have had to write a "rave" instead, if he would have even known anything ABOUT Cadillacs...

My Buick gets respect... My old Chevy gets respect... Hell, my IH Scout gets respect... I'm disappointed on a day I should be waxing my favorite baby...


Does he carry parts for a 75 and a 70 CPV? Likely not. Keep in mind that federal law requuirement is 13 years.

Sorry for your difficulty, but put yourself in dealer/owner shoes. How many thousands of $$ in 20 year old inventory do you want to invest. Any of us can estimate how many caddies are around from any year. NADA can tell you exactly how many were sold each year.

At any rate, good luck on your search for parts.

DopeStar 156
04-23-07, 01:39 AM
This is the sole reason I no longer visit a Cadillac dealer for much of anything. Like a 21 year old gothed out kid like myself has $40 G's in my pocket for a new one.......

moai
04-23-07, 05:44 PM
My Cadillac dealer is really cool. They are one of the oldest dealerships in town, same location. Best reputation, too.

When I got my car, I couldn't figure out how to set the clock. I didn't want to wait until noon or midnight and pull off a battery cable, so I rolled over there. The salesmen I saw looked at my car approvingly, and I got a few nods. The girl at the reception desk (super hot, by the way) looked for a manual but couldn't find it. She called Cadillac directly for me but got nowhere. Finally she said I should come back and see Jim, as he has worked there "forever" and knows everything, but had the day off.

I found these forums looking for a solution on the web (and it worked!) while I waited for Jim to return to work.

I know that my story seems really minor, but everyone was so nice and I got the feeling that they didn't care that my car was a 79 or not. I am a Cadillac owner and that is all that matters. I also think they appreciate that a car they sold is still on the road, running strong and looking pretty good, considering it is almost 30 years old! My car speaks well of their product.

As far as the people around here, I get compliments on my car all the time. Sometimes I walk out of a store or a bar and there are a couple guys checking it out. All age groups and backgrounds, it seems. In fact, when I ordered my tires the guy added the tag "cool car" to the end of his email.

On the music side, Al Stewart married one of my ex-girlfriends. Weird when I think about it.

I listen to Turbonegro, as well as stoner rock and dance music. Get "Party Animals" or "Scandinavian Leather" if you want to rock!

Jonas McFeely
04-23-07, 06:01 PM
My dad used to date Bob Denver's(Giligan from Giligans Island) wife back in the day.

bicentennialcadillac
04-23-07, 07:43 PM
I was always treated nicely when I took the '76 into the dealer 5+ years ago. The old dudes especially loved it. Now I do most everything myself.

Interestingly, I got a near opposite reaction when I chatted them up about servicing the 2000's NightVision system. They wanted nothing to do with it.