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Thread: RSE Headphones have no dialogue

  1. #1
    tdeboer is offline Cadillac Owners Member
    Automobile(s): 2017 XT5 Premium, 2015 Escalade ESV Luxury
    Join Date
    Oct 2009
    Location
    Dayton, TN
    Age
    50
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    11

    RSE Headphones have no dialogue

    This is kicking my butt! While playing movies and using the wireless headphones, there's no dialogue. You can hear background and other sounds from the movie but no voices. Thanks in advance.

    2012 ESV Luxury


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  3. #2
    tug130's Avatar
    tug130 is offline Cadillac Owners Member
    Automobile(s): 08 Escalade
    Join Date
    Aug 2012
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    King George VA
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    I was having the same problem on my 08. For some reason if I selected the audio on screen option I found that it was on some random foreign setting. Once I switched it back to English it started working

  4. #3
    tdeboer is offline Cadillac Owners Member
    Automobile(s): 2017 XT5 Premium, 2015 Escalade ESV Luxury
    Join Date
    Oct 2009
    Location
    Dayton, TN
    Age
    50
    Posts
    11

    Re: RSE Headphones have no dialogue

    I will give that a shot. Thanks much!

  5. #4
    Join Date
    Mar 2010
    Location
    Detroit, USA
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    12,710

    Re: RSE Headphones have no dialogue

    Quote Originally Posted by tdeboer View Post
    This is kicking my butt! While playing movies and using the wireless headphones, there's no dialogue. You can hear background and other sounds from the movie but no voices. Thanks in advance.

    2012 ESV Luxury
    Hello tdeboer,

    Did tug130’s suggestion address the concern you were experiencing? If it didn’t, I would be more than happy to set up an appointment with your dealership to look further into this concern.

    Gregory W.
    Cadillac Customer Care


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