2012 Escalade
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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, 2012 Escalade in Cadillac Escalade Forums; Hello , I just bought a 2012 Escalade esv platinum and the fob dont work . Can i reset it ...
  1. #1
    mottsman is offline Cadillac Owners Member
    Automobile(s): 2012 escalade esv platinum
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    2012 Escalade

    Hello , I just bought a 2012 Escalade esv platinum and the fob dont work . Can i reset it on my own ? or do i need to go to the dealer ? thx

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  3. #2
    surburban99 is offline Cadillac Owners Fanatic
    Automobile(s): 2013 Platinum Escalade ESV
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    Re: 2012 Escalade

    Could it be the battery in the fob? Do you have two fobs?

  4. #3
    mottsman is offline Cadillac Owners Member
    Automobile(s): 2012 escalade esv platinum
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    I was told it might be from a different can . It just needs to be programmed . I only have one .

  5. #4
    K9Caddy is offline Cadillac Owners Enthusiast
    Automobile(s): 2009 AWD Escalade Ultra Luxury Raven Black
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    Re: 2012 Escalade

    You should of received two, and each are labeled as one or two. I'd go back to the dealer and ask for both key fobs and have them programmed.
    hannity likes this.

  6. #5
    mottsman is offline Cadillac Owners Member
    Automobile(s): 2012 escalade esv platinum
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    Re: 2012 Escalade

    thx.

  7. #6
    kazza93203's Avatar
    kazza93203 is offline Cadillac Owners Fanatic
    Automobile(s): 07 Escalade
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    Quote Originally Posted by mottsman
    Hello , I just bought a 2012 Escalade esv platinum and the fob dont work . Can i reset it on my own ? or do i need to go to the dealer ? thx
    You can program yourself. Save a trip and money.turn to on position. Go into your vehicle settings till you get to relearn key. Push check mark, hold lock and unlock, turn ignition off. Done.

  8. #7
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 2012 Escalade

    Quote Originally Posted by mottsman View Post
    Hello , I just bought a 2012 Escalade esv platinum and the fob dont work . Can i reset it on my own ? or do i need to go to the dealer ? thx
    Hello mottsman,

    Welcome to the forum and congrats on your recent purchase of an Escalade ESV! On Page 2-4 of your owners manual, it states how to program your transmitter to your vehicle on your own. I see kazza93203 has offered insightful information on how to do this. If you have trouble, I recommend bringing it back to your dealership. If you have additional questions or concerns, please reach out to us via private message or by email at socialmedia@gm.com.

    Sincerely,

    Laura M.
    Cadillac Customer Care

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