"Outstanding Recalls"
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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, "Outstanding Recalls" in Cadillac Escalade Forums; I am in the process of trying to buy out the lease on my Escalade and Ally Financial has dedicated ...
  1. #1
    CadX6's Avatar
    CadX6 is offline Cadillac Owners Fanatic
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    "Outstanding Recalls"

    I am in the process of trying to buy out the lease on my Escalade and Ally Financial has dedicated themselves to making my life a living hell. Among numerous other items of grief, even though I am buying the car personally for personal use they are insisting on proof that all "outstanding recalls" have been complied with. Is there any place I can contact, give them my VIN, and determine if everything is up to date?
    After 8 Cadillacs, all of which were thru GMAC (since taken over by Ally) without a problem, this experience has solidified my determination that never again Ally & after the treatment I received at my long time dealer, probably no more Cadillac.

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  3. #2
    blackex is offline Cadillac Owners Fanatic
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    Re: "Outstanding Recalls"

    A call into any dealership would be able to tell you what recalls are outstanding for your vehicle.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: "Outstanding Recalls"

    Quote Originally Posted by CadX6 View Post
    I am in the process of trying to buy out the lease on my Escalade and Ally Financial has dedicated themselves to making my life a living hell. Among numerous other items of grief, even though I am buying the car personally for personal use they are insisting on proof that all "outstanding recalls" have been complied with. Is there any place I can contact, give them my VIN, and determine if everything is up to date?
    After 8 Cadillacs, all of which were thru GMAC (since taken over by Ally) without a problem, this experience has solidified my determination that never again Ally & after the treatment I received at my long time dealer, probably no more Cadillac.
    Hello CadX6,

    If you private message me with your VIN and current mileage I am more than happy to help answer your questions.

    Laura M.
    Cadillac Customer Service

  5. #4
    CadX6's Avatar
    CadX6 is offline Cadillac Owners Fanatic
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    Re: "Outstanding Recalls"

    Thanks to both of you -
    Laura, the info will be on its way shortly.....

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