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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, is your Transmission quirky?? in Cadillac Escalade Forums; So since it is a tsb and not a recall, what are the conditions on getting it fixed I too ...
  1. #16
    Whiterob is offline Cadillac Owners Member
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    Re: is your Transmission quirky??

    So since it is a tsb and not a recall, what are the conditions on getting it fixed I too have noticed this and am quite annoyed with it. But my escalade has 150k so not sure they are likely to do anything.

  2. #17
    48Dodge is offline Cadillac Owners Fanatic
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    Does anyone have a work order on getting this repaired? I've had mine at the dealer a couple times but of course it didn't shift hard with them. I even drove it once with a tech. We'll my dealer moved about 30 minutes from here. Are the valves a pretty inexpensive fix? I am thinking of bringing it into a transmission shop to get the repairs done if it's somewhat cheap.

  3. #18
    48Dodge is offline Cadillac Owners Fanatic
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    Quote Originally Posted by Ghost Deany View Post
    Theres a TSB for this. Its the hard shift/flare from 2nd into 3rd. I had it on mine, theres a seal kit they install and some other stuff and it fixes the issue.

    Just checked my invoice it says

    Cause : Doc 2702577 applies

    1 retainer
    1 frt freight
    1 seal kit
    1 seal
    1 seal
    6 ATF

    Doc 2702577 applies k9531 5.40 replace sealing rings with new design. My trans has shifted smooth ever since no more hard shift. Had it done back in 2011.
    Just saw this. Anyone have a cost the dealer "charged" caddy for this repair?

  4. #19
    Cadillac Cust Svc's Avatar
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    Re: is your Transmission quirky??

    Quote Originally Posted by 48Dodge View Post
    Does anyone have a work order on getting this repaired? I've had mine at the dealer a couple times but of course it didn't shift hard with them. I even drove it once with a tech. We'll my dealer moved about 30 minutes from here. Are the valves a pretty inexpensive fix? I am thinking of bringing it into a transmission shop to get the repairs done if it's somewhat cheap.
    Hello 48Dodge,

    I am sorry your dealer was unable to duplicate your issue with your vehicle. If you would like to discuss this concern and have me research on your behalf I am more than happy to assist if you private message me with your contact information, VIN, mileage and dealership name and location.

    Regards,

    Laura M.
    Cadillac Customer Service

  5. #20
    blackex is offline Cadillac Owners Fanatic
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    Re: is your Transmission quirky??

    I've noticed the same issue in stop and go traffic my escalade will be in 2nd gear and when I give it some gas when i'm rolling at around 10mph it will make a loud clunk noise usually. I have a few things I would like the dealer to diagnose however i'm so sick and tired of the hours of operation that benefit their own schedule instead of the individuals that work everyday. I tried to setup an appointment for this saturday morning to finally get it in and of course they tell me they will be closed for the holiday.

  6. #21
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    Re: is your Transmission quirky??

    Quote Originally Posted by blackex View Post
    I've noticed the same issue in stop and go traffic my escalade will be in 2nd gear and when I give it some gas when i'm rolling at around 10mph it will make a loud clunk noise usually. I have a few things I would like the dealer to diagnose however i'm so sick and tired of the hours of operation that benefit their own schedule instead of the individuals that work everyday. I tried to setup an appointment for this saturday morning to finally get it in and of course they tell me they will be closed for the holiday.
    Hi blackex,

    I am sorry to hear the dealer is closed for the holiday. I understand how it can be frustrating going around your work schedule only to hear the dealer is closed when you would like to take your vehicle in. I am sorry you are experiencing this issue, and I hope you are able to take your vehicle in for diagnosis early next week. If you would like to discuss anything further, or have concerns you would like help with, please private message us!

    Sincerely,

    Laura M.
    Cadillac Customer Service

  7. #22
    Mr.SWAG is offline Cadillac Owners Member
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    Re: is your Transmission quirky??

    So does this Fix the problem I also have the same problem with my transmission

  8. #23
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    jdubh25 is offline Cadillac Owners Fanatic
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    Mine is at the dealer now getting this addressed along with other issues. They are going to do the software update to it to see if that solves the problems.

    Laura would you be able to answer a few questions for me?

  9. #24
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    Re: is your Transmission quirky??

    Quote Originally Posted by jdubh25 View Post
    Mine is at the dealer now getting this addressed along with other issues. They are going to do the software update to it to see if that solves the problems.

    Laura would you be able to answer a few questions for me?
    Hello jdubh25,

    If you private message me, I am more than happy to try and assist with answering any questions.

    Laura M.
    Cadillac Customer Service

  10. #25
    Banshee8732 is offline Cadillac Owners Fanatic
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    Re: is your Transmission quirky??

    Dealer is rebuilding my transmission. Should have been done already but the torque converter seal didn't come in. So now the earliest I get it back is Tuesday. It's been gone since this past Monday. SMH. I'm about half an issue away from getting rid of this thing. It's pretty disappointing when your vehicle has been in the shop for a week on two different occasions within the last 1.5 months. I love the Escalade, but if things are straightened out with mine I might be better off with a different one.

  11. #26
    SouthernCaddy's Avatar
    SouthernCaddy is offline Cadillac Owners Fanatic
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    Re: is your Transmission quirky??

    I just bought a 2000 factory GM trans for my esclade, now it shifts very good like it did new Plus is has a 3 years unlimited mileage warranty.

  12. #27
    Royalton is offline Cadillac Owners Fanatic
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    Re: is your Transmission quirky??

    The Trans Thunk (2nd 3rd gear) has been brought up many many times. Most do have it, but not all. I have an 07 and an 09 my 07 is perfect my 09 thunks all day long, very very annoying, GM of course said its normal. Someone once posted up a link to a good youtube video that has a fix for some people.

  13. #28
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    Re: is your Transmission quirky??

    Quote Originally Posted by Banshee8732 View Post
    Dealer is rebuilding my transmission. Should have been done already but the torque converter seal didn't come in. So now the earliest I get it back is Tuesday. It's been gone since this past Monday. SMH. I'm about half an issue away from getting rid of this thing. It's pretty disappointing when your vehicle has been in the shop for a week on two different occasions within the last 1.5 months. I love the Escalade, but if things are straightened out with mine I might be better off with a different one.
    Hello Banshee8732,

    I understand how you can be frustrated having to keep your vehicle at the dealer for a week or two at a time. I am happy to hear you love the Escalade! I would be disappointed if my vehicle was more in the shop than in my hands. I hope after these fixes your vehicle is up to par and you are satisfied. Please reach out to us with questions or additional concerns!

    Regards,

    Laura M.
    Cadillac Customer Service

  14. #29
    listkeeper is offline Cadillac Owners Member
    Automobile(s): 2007 Escalade
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    Re: is your Transmission quirky??

    My 2007 acts the same. Sadly I am now out of warranty so I will live with it.

  15. #30
    Banshee8732 is offline Cadillac Owners Fanatic
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    Re: is your Transmission quirky??

    Thanks. Transmission is done. Still waiting on another issue. It's been a boar's nest.

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