Bring my truck in to dealer comes out with blown motor!! - Page 3
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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, Bring my truck in to dealer comes out with blown motor!! in Cadillac Escalade Forums; Here is a thread if you all would like to tell your story about your dealership experiences http://www.cadillacforums.com/forums...-good-bad.html...
  1. #31
    MrHolland's Avatar
    MrHolland is online now Super Moderator
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    Re: Bring my truck in to dealer comes out with blown motor!!

    Here is a thread if you all would like to tell your story about your dealership experiences

    http://www.cadillacforums.com/forums...-good-bad.html

  2. #32
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    the blur is offline Cadillac Owners Enthusiast
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    Re: Bring my truck in to dealer comes out with blown motor!!

    I drove pretty far to visit atlantic, because they had the truck I wanted. I asked "how much is the truck". He says "how much can you afford every month". I told him it doesn't matter how much I can afford every month, or every week. Just give me a price on the truck. The moron could not give me a price. I asked him 10 times. finally he goes into the managers office for a price. about 1/2 hour gone by. The moron comes out & is still talking about financing.

    I was like, are you dumb or stupid!! I want a price, and if I decide to finance, I will discuss that only after we agree on a price. finally I just walked out.

  3. #33
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    I haven't heard one good thing about this dealership yet. I bought my 05 from them and when I was looking at getting the new body style. They tried charging me almost double when the new truck was less than my original truck and I was putting down the same amount of money and I wanted to lease this one instead of buy it. The reason was this one is newer so that why the payments are so much higher. I figured it was just so idiot salesman and that was years ago didn't think the whole dealership was crooks until this happened.

  4. #34
    4BOYSLAURA is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    I talked to you earlier today... OMG... I am considering getting rid of my caddy! My Traction Control and Stabiltrak lights came on yesterday! Sounds like I have the same problem you did. I may also consider getting a rebuilt engine. Looks like $3500 from Jasper's. So bummed... just had it totally repainted and new tires, rims.... over $5000. Was waiting for the new style to come out in a couple years.

  5. #35
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    The best part is we both have the same problem we have both been mis diagnosed by Cadillac service and we now both need new motors due to them not properly fixing it when it came in there the first time. Did you mention what happened to your dealer and if so did they say anything about covering your engine? This is crazy!!

  6. #36
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    UPDATE: GM customer Service is supposed to call me by 1pm yesterday. at 1:01. I get a call from a rep stating my district case manager in out of the office and will call me by 1pm tomorrow (tues 8/7) 1pm goes by and no call at 1:45 I call wait on hold forever and finally get someone on the phone they can't help me. I instisted I speak to someone who can and they put me through to someone who also has no idea but gives me more info. She states that the case manager is sick and will call me back between 1-3pm tomorrow. He has been speaking to bother dealers via email meanwhile I spoke to the dealer and they haven't heard anything from anyone. She then says well we need your vin to look into it and I told her why do I need to give you my vin either dealer can give it to you at any time. She said this is why it hasn't been looked into yet. She is supposedly speaking to the dealer today and going to have an answer to me by this afternoon but seem as if she is saying they are not going to do anything. I spoke with the good dealer and they are going to try and help facilitate this through. They are the only ones helping so far. Next stop is the attorney gathering my docs now. I'm done playing games with GM/Cadillac!!

  7. #37
    Rustico is offline Cadillac Owners Fanatic
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    Re: Bring my truck in to dealer comes out with blown motor!!

    I have the same code as you but I sure don't want to bring it into the dealer and have them blow up my engine.

  8. #38
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    Are the same lights on the dash as me? what is happening to your truck? Is it making any kinds of engine noises or running funny?

  9. #39
    Rustico is offline Cadillac Owners Fanatic
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    Re: Bring my truck in to dealer comes out with blown motor!!

    I get the p0011 code every 200 miles (lights service traction control stablitrack) Engine runs fine . 160k miles. Sometimes in traffic and going up a steep hill car seems "jerky" like I pressed the gas when I didn't. No engine noises.

  10. #40
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    everything else is good no check engine light air bag back up sensor oil pressure light?

  11. #41
    Rustico is offline Cadillac Owners Fanatic
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    Re: Bring my truck in to dealer comes out with blown motor!!

    Just p0011code and check engine and service traction control / stabilitrack flashing non stop for 5 minutes . After a 10 minutes the lights turn off but check engine remains

  12. #42
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    Have you brought it to the dealer yet? Did they say what it was to fix it if you did?

  13. #43
    Rustico is offline Cadillac Owners Fanatic
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    Re: Bring my truck in to dealer comes out with blown motor!!

    no I am saving for a new rebuilt engine.

  14. #44
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    Lol.. Ok, I think your better off!

  15. #45
    blkEsc is offline Cadillac Owners Member
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    Re: Bring my truck in to dealer comes out with blown motor!!

    So after still not hearing from the district case manager I am still waiting to find out but there was an update that was put in the system the missing case manager DENIED the claim!!! They have still not told me why as the district case manager is the one who has the details on this. Time to go see the lawyer! Once this is resolved I will never buy a gm anything again in my life. For a big time company who was loosing their ass you would think they would step up to the plate and take care of a loyal customer.

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