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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, Free 2011 Nav Disk in Cadillac Escalade Forums; thanks guys, I love this forum. Good info, kind people willing to help, and free nav cds Ps: hot mine ...
  1. #91
    Mha
    Mha is offline Cadillac Owners Fanatic
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    Re: Free 2011 Nav Disk

    thanks guys, I love this forum. Good info, kind people willing to help, and free nav cds

    Ps: hot mine in a weeks time

  2. #92
    Mha
    Mha is offline Cadillac Owners Fanatic
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    Re: Free 2011 Nav Disk

    Any body know how many updates they make a year? The one thats came with my 07ext was 1.0 and the new i just got is 9.3

  3. #93
    samw is offline Cadillac Owners Member
    Automobile(s): 07 Escalade ESV
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    Re: Free 2011 Nav Disk

    Quote Originally Posted by samw View Post
    How long did it take to get? I was told via email and received email confirmation but haven't seen the disk yet I received the email on the 9th. Maybe not a go?
    My disk just came in the mail. I am sure glad I came across this post! Saved $200
    Thanks everyone.

  4. #94
    spaceboyusa is offline Cadillac Owners Member
    Automobile(s): 2007 Cadillac Escalade ESV
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    Re: Free 2011 Nav Disk

    Just picked up a 2007 ESV on Thursday, came across this thread on Friday late, talked to GM Nav Disc 10 minutes back and my free upgrade is coming in the mail! WOO HOO!

    It did take me 4 calls in to the 877 number as they kept bouncing me back and forth between the "main" folks and the "order" folks but I got someone on the "orders" side the last time around that apologized for the hassle and said "she'd take care of me"...and boy did she!

  5. #95
    ATyson's Avatar
    ATyson is offline Cadillac Owners Member
    Automobile(s): 2007 Cadillac Escalade
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    Re: Free 2011 Nav Disk

    Called 877NAVDISC and was told I was not eligible. I lied and said it was impossible b/c I am original owner. She told me to call Cadillac Customer Care 800.458.8006. I told the lady I was original owner and NAVDISC people informed me I was not eligible. She asked me the same questions: address/phone number/VIN/ etc. Put me on hold. Came back a couple minutes later and said we will send the NAV DISC this one time for free. SILLY!

  6. #96
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Free 2011 Nav Disk

    they can tell that you lied... but i'm pretty sure their 'handbook' says to give you a free update to make you a 'happy customer'
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members deals on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  7. #97
    brentspatriots's Avatar
    brentspatriots is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Cadillac Escalade EXT
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    Re: Free 2011 Nav Disk

    are you all talking about the nav disk that runs the GPS nav? I dont understand what filware is and why you need the upgrade for the VCIM? obvious newb here lol

  8. #98
    halfnoon2002 is offline Cadillac Owners Member
    Automobile(s): 2007 Escalade
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    Re: Free 2011 Nav Disk

    I just sent them an email, then they repied asking for my vin....four days later, I have 9.3

  9. #99
    brentspatriots's Avatar
    brentspatriots is offline Cadillac Owners Fanatic
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    Re: Free 2011 Nav Disk

    Quote Originally Posted by halfnoon2002 View Post
    I just sent them an email, then they repied asking for my vin....four days later, I have 9.3
    what email address?

  10. #100
    halfnoon2002 is offline Cadillac Owners Member
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  11. #101
    brentspatriots's Avatar
    brentspatriots is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Cadillac Escalade EXT
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    Re: Free 2011 Nav Disk

    Quote Originally Posted by halfnoon2002 View Post
    i filled out the info on the link and then it said the specified URL cannot be found...or something along those lines., i guess ill wait until monday and call

  12. #102
    tlawrence7808 is offline Cadillac Owners Member
    Automobile(s): EXT
    Join Date
    Oct 2006
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    Re: Free 2011 Nav Disk

    I just put my order in.....I told them I just got back from doing 18 months oversees.....asked for my vin and I was eligible...should receive 5-10 days

  13. #103
    marcus769 is offline Cadillac Owners Member
    Automobile(s): 2007 Escalade
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    Jan 2011
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    Re: Free 2011 Nav Disk

    Quote Originally Posted by brentspatriots View Post
    i filled out the info on the link and then it said the specified URL cannot be found...or something along those lines., i guess ill wait until monday and call
    Yeah, same luck Im having... I feel like they've disabled it?

  14. #104
    MrHolland's Avatar
    MrHolland is offline Super Moderator
    Automobile(s): 2010 Platinum Escalade, 1996 Fleetwood Brougham
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    Re: Free 2011 Nav Disk

    Is there that much difference between 2010 disc and the current disk offered?

  15. #105
    BugSlayer is offline Cadillac Owners Member
    Automobile(s): Escalade EXT
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    Re: Free 2011 Nav Disk

    Yesteday I called the nav disc people-I was told that the "free" disc program ended in December of 2009. Talked to 3 different people and got the same answer. I then called Cadillac customer support and got the same answer. I tried to email the nav disc people and got the error message like above. I also emailed Cadillac customer support, but no answer as of yet. What gives? Is the program still in effect or are some of you just lucky?
    UPDATE: The link to GM Nav Disc in the post above will not work, BUT if you go to their web site and then to the contact page it will work. At least it just did for me. Now to wait for theri response.

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