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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, Free 2011 Nav Disk in Cadillac Escalade Forums; My 2011 is HDD based, what would they send to upgrade this?...
  1. #241
    h2kool4tn is offline Cadillac Owners Member
    Automobile(s): 2011 Escalade Premium (White/Tan)
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    Re: Free 2011 Nav Disk

    My 2011 is HDD based, what would they send to upgrade this?

  2. #242
    paidge7 is offline Cadillac Owners Fanatic
    Automobile(s): 2008 Escalade AWD
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    does anyone have been able to get one replaced in canada for free ??

  3. #243
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Free 2011 Nav Disk

    Quote Originally Posted by h2kool4tn View Post
    My 2011 is HDD based, what would they send to upgrade this?
    you get a dvd ... it loads/copies to the HDD
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members deals on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  4. #244
    ybigd07 is offline Cadillac Owners Member
    Automobile(s): 2007 Escalade EXT
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    Re: Free 2011 Nav Disk

    Called on saturday he told me he had to call me back on monday. He called back monday and its on the way. Thanks Cadillac.

  5. #245
    chakde's Avatar
    chakde is offline Cadillac Owners Fanatic
    Automobile(s): 2011 Escalade EXT, 2012 Escalade ESV Platinum
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    Re: Free 2011 Nav Disk

    My understanding is that 2011 are based on Flash Card and not HDD.

  6. #246
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Free 2011 Nav Disk

    yeah, same difference (i guess)
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members deals on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  7. #247
    chakde's Avatar
    chakde is offline Cadillac Owners Fanatic
    Automobile(s): 2011 Escalade EXT, 2012 Escalade ESV Platinum
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    Re: Free 2011 Nav Disk

    Sorry Rippy (Chris) I thought that you had to replace the flash card and didn't know that you could just insert a DVD to update the flash card

  8. #248
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Free 2011 Nav Disk

    yeah i thought that initially also when they first came out with the flash card design radios but they are still updated by disc
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members deals on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  9. #249
    surfsalot is offline Cadillac Owners Member
    Automobile(s): 2009 CTS-V/ 2007 Escalade
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    Coastal North Carolina
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    Smile Re: Free 2011 Nav Disk

    I just called 877-628-3472 Nav center and told the lady on the phone the truth. I just purchased a used 2007 Escalade and I would like an upgraded Nav disk. She told me that they only sell upgrades so I told her that I was told that I may be able to get a complimentary Nav disk. She transferred me to Gm customer service and they are sending one, no issues at all.

  10. #250
    bigtone1013's Avatar
    bigtone1013 is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Escalade
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    Quote Originally Posted by surfsalot View Post
    I just called 877-628-3472 Nav center and told the lady on the phone the truth. I just purchased a used 2007 Escalade and I would like an upgraded Nav disk. She told me that they only sell upgrades so I told her that I was told that I may be able to get a complimentary Nav disk. She transferred me to Gm customer service and they are sending one, no issues at all.
    Cool!

  11. #251
    VegasPackerFan is offline Cadillac Owners Member
    Automobile(s): 2007 Escalade
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    Re: Free 2011 Nav Disk

    Stumbled upon this site last night. I was looking for a Nav upgrade for my 07 Escalade. Called today and talking to the service person was on of the best experiences I ever had when dealing with someone over the phone. Unbelievable how nice and courteous she was. Did I mention that 15 minutes later I received this e-mail form GM......

    Item: 2012 BU/CAD/CHV/GMC NAV DISC
    Item number: 22925280
    Unit Price: $0.00
    Qty: 1
    Price: $0.00

    THANK YOU CadillacOwners.com

    VPF
    Rolex and Rolex like this.

  12. #252
    Soldier_Escalade's Avatar
    Soldier_Escalade is offline Cadillac Owners Member
    Automobile(s): 2008 Cadillac Escalade on 24's
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    El Paso TX
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    Re: Free 2011 Nav Disk

    Tried the 877 NAV DISK route with no luck, several times....So i googled the Cadillac customer service #, called & BAM !!! Free 2012 nav disk enroute....

  13. #253
    05dfwrange is offline Cadillac Owners Member
    Automobile(s): none
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    Re: Free 2011 Nav Disk

    Just worked for me also

    Item: 2012 BU/CAD/CHV/GMC NAV DISC
    Item number: 22925280
    Unit Price: $0.00
    Qty: 1
    Price: $0.00


    Subtotal: $0.00
    Shipping and Handling: $0.00 (US Postal Service)
    Tax: $0.00
    Total: $0.00

    E-mail: gmnavdisc@helm.com
    website: www.gmnavdisc.com

  14. #254
    mountainmaxman's Avatar
    mountainmaxman is offline Cadillac Owners Member
    Automobile(s): 2007 ESV
    Join Date
    Jan 2012
    Location
    Churchill Falls, NL, Canada
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    Re: Free 2011 Nav Disk

    are these disks easily copied? just wondering, I can't seem to get a free 2012 version and I can't see me paying $199 bux for one either.

  15. #255
    lee88's Avatar
    lee88 is offline Cadillac Owners Fanatic
    Join Date
    Mar 2012
    Posts
    146
    Keep trying, call Cadillac customer service! They sent me a free one

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