2007 Escalade Interior Chrome Door Handle - Defect Letter Received
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Page 1 of 4 1 2 3 4 LastLast
Results 1 to 15 of 56
Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, 2007 Escalade Interior Chrome Door Handle - Defect Letter Received in Cadillac Escalade Forums; Did anyone else get the letter from GM about the interior chrome door handles may have a defect which causes ...
  1. #1
    IgotGAME is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Cadillac EXT
    Join Date
    Nov 2009
    Age
    35
    Posts
    190

    2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    Did anyone else get the letter from GM about the interior chrome door handles may have a defect which causes the top of the door handle to peel off and get rough?

    It says as long as the vehicle is less than 10 years old and under 100,000 miles this is to be fixed by authorized dealer under warranty I would assume.

    I am taking my vehicle there this week as my door handles are experiencing this.

    Anyone else get this?

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    hcvone is offline Cadillac Owners 10000+ Posts
    Automobile(s): 2013 CTSV Coupe , 2012 Escalade, 2014 SRX
    Join Date
    Apr 2003
    Location
    H.V., Pa/Town of Webb, NY
    Posts
    12,918

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    No and I had several 07's, never had that issue.

  4. #3
    Big Windy Ext's Avatar
    Big Windy Ext is offline Cadillac Owners Enthusiast
    Automobile(s): Caddy EXT
    Join Date
    Aug 2009
    Location
    Downers Grove Il
    Posts
    633

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    I didn't get a letter but , could have opened the envelope with my old ones !!

  5. #4
    ewill3rd is offline Cadillac Technician
    Automobile(s): none
    Join Date
    Nov 2005
    Location
    WOODBRIDGE, VA
    Age
    46
    Posts
    11,062

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    It is a "special policy" adjustment to provide you coverage should your vehicle exhibit this condition:

    SPECIAL COVERAGE
    SUBJECT: Special Coverage Adjustment – Front and Rear Chrome Interior Door Handle
    Lever
    MODELS: 2007 Cadillac Escalade, Escalade ESV, Escalade EXT
    2007 Chevrolet Avalanche, Silverado, Suburban, Tahoe
    2007 GMC Sierra, Yukon, Yukon XL
    Equipped with Chrome Interior Door Handles
    CONDITION
    Some customers of 2007 model year Cadillac Escalade, Escalade ESV, Escalade EXT; Chevrolet
    Avalanche, Silverado, Suburban, Tahoe; GMC Sierra, Yukon, and Yukon XL vehicles may
    comment about peeling on the top surface of the front or rear chrome interior door handle(s). A
    chrome plating irregularity combined with direct sunlight exposure may cause the plating to
    separate from the top surface of the handle on certain vehicles.
    SPECIAL COVERAGE ADJUSTMENT
    This special coverage covers the condition described above for a period of 10 years or 100,000
    miles (160,000 km), whichever occurs first, from the date the vehicle was originally placed in
    service, regardless of ownership or mileage.
    Dealers are to replace the front and/or rear chrome interior door handle levers if signs of peeling
    are present. The repairs will be made at no charge to the customer.

  6. #5
    lousy_investor is offline Cadillac Owners Fanatic
    Automobile(s): 2008 Escalade White Diamond
    Join Date
    Mar 2010
    Posts
    147

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    Consider yourself lucky GM didn't decide to replace the door handle with plastic ones and give you $50 as a compensation.

  7. #6
    IgotGAME is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Cadillac EXT
    Join Date
    Nov 2009
    Age
    35
    Posts
    190
    Thread Starter

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    yea I know right..

    I went there this morning and they ordered 4 new interior door handles...getting it fixed Friday probably.

  8. #7
    SouthernCaddy's Avatar
    SouthernCaddy is offline Cadillac Owners Fanatic
    Automobile(s): Escalade ESV
    Join Date
    Jan 2010
    Location
    Ellerslie, Georgia, United Sta
    Age
    49
    Posts
    275

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    I got the letter last week, My handles are good but I know if this fix doesnt work. GM will just diable the door handles and put a pull cord in there place and give us 25.00 for each handle disabled. Obama motors have better step it up or it will be out again!!

  9. #8
    mdadgar is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Escalade ESV
    Join Date
    Oct 2005
    Posts
    146

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    I've already replaced one of these at my cost (the sharp edge cut my kid's finger), so I'll be applying for the reimbursement. And the other 3 handles are flaking, too, so ...

    - Mark

  10. #9
    IgotGAME is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Cadillac EXT
    Join Date
    Nov 2009
    Age
    35
    Posts
    190
    Thread Starter

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    I am taking my truck in to have them replaced tomorrow.

    Good to see a cosmetic blemish being fixed at no cost to me

  11. #10
    azn2dmax's Avatar
    azn2dmax is offline Cadillac Owners Member
    Automobile(s): 2007 Cadillac Escalade (HERS) 2004 Cadillac CTS-V (HIS)
    Join Date
    Jun 2010
    Location
    Texas
    Age
    34
    Posts
    67

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    My 07 interior handles are starting to peel so I called my local Cadillac dealer today and they will be ordering the part tomorrow. Thanks for the info guys/gals!!!

  12. #11
    bigdawgjz88's Avatar
    bigdawgjz88 is offline Cadillac Owners Member
    Automobile(s): Cadillac
    Join Date
    Jun 2008
    Posts
    52

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    I had this problem I would say 6 months ago and replaced it them at the dealers cost. Got the letter last week. I guess more people started to have the problem

  13. #12
    Diamond Crystal ESV is offline Cadillac Owners Member
    Automobile(s): 2007 Esacalde ESV
    Join Date
    Aug 2010
    Posts
    6

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    Thanks guys!! just had all four replaced for free no questions ! and had my heated windshield wiper fluid removed due to a TSB and was given a $100 check in return ? works for me ! .... Thanks again...

  14. #13
    Tec80 is offline Cadillac Owners Fanatic
    Automobile(s): DHS, 2007 ESV
    Join Date
    Mar 2010
    Posts
    135

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    Is there also a defect letter for the air suspension compressor? I remember reading a post about it somewhere.

  15. #14
    99embrey is offline Cadillac Owners Member
    Join Date
    Apr 2010
    Location
    Bowling Green, Kentucky, Unite
    Age
    38
    Posts
    43

    Re: 2007 Escalade Interior Chrome Door Handle - Defect Letter Received

    Too bad they didnt recall the exterior handles. I just replaced the last remaining one of the original handles on my 07. Each one of them broke at the front mounting bolt location. Incidentally, the chrome was peeling on those also.

  16. #15
    CADDYFAT's Avatar
    CADDYFAT is offline Cadillac Owners Member
    Automobile(s): 2007 Escalade ESV
    Join Date
    Nov 2009
    Location
    COLORADO
    Posts
    79
    I didn't get the letter, but I already had my front handles replaced under warranty because they delaminated and were sharp as shit.

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting