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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, UPDATE ON FIRE Recall for Heated Wipers in Cadillac Escalade Forums; May have been a cutoff in production. Also I don't think it was standard equipment to begin with. It is ...
  1. #76
    ewill3rd is offline Cadillac Technician
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    May have been a cutoff in production.
    Also I don't think it was standard equipment to begin with. It is an option so you may not see many anyway.

  2. #77
    humberto is offline Cadillac Owners Fanatic
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by K9Caddy View Post
    Yes, but GM is responsible for the "Mickey Mouse" company they chose to begin with. We purchase a product and expect it to work, regardless of the recall. Fix it. Plain and simple. We paid for these features, not for GM to omit them at their own will. Then offering a ridiculous $100 check?? Seriously? The company wonders why they were in the position they were in...

    How "Mickey Mouse" is the rest of the 70k truck? If the company that makes the transmission's for GM goes bankrupt, does that mean they remove the trans and we can't drive it anymore? That's a pretty close analogy to the one above.
    Well done K9Caddy your 100 percent right,maybe GM would cut you a $200 dollar check for removing a transmission that they could not fix lol.

  3. #78
    Gigantor is offline Cadillac Owners Member
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by K9Caddy View Post
    Yes, but GM is responsible for the "Mickey Mouse" company they chose to begin with. We purchase a product and expect it to work, regardless of the recall. Fix it. Plain and simple. We paid for these features, not for GM to omit them at their own will. Then offering a ridiculous $100 check?? Seriously? The company wonders why they were in the position they were in...

    How "Mickey Mouse" is the rest of the 70k truck? If the company that makes the transmission's for GM goes bankrupt, does that mean they remove the trans and we can't drive it anymore? That's a pretty close analogy to the one above.
    Best comment of this thread, now package it in a letter and mail it to the numbskulls at GM. . .and they wonder why they are in the position that they are in??????

  4. #79
    hcvone is offline Cadillac Owners 10000+ Posts
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by The Tony Show View Post
    To all the people ranting and raving about GM being "Mickey Mouse" or "cheap", be glad that they identified a safety issue, openly admitted it and are removing the heater to make your car safer so you, your home or family don't get burned to a crisp. They're not only handing out $100 to the 1.5 million people involved (which is costing them a fortune), but they also have to pay the dealerships mechanic for every single removal (which is another fortune). If there was a way for them to just replace the unit, believe me they would be. It's costing them far more to do it this way, so they must not be 100% certain that the new heater is any better than the old one.

    If heated washer fluid is that important to you AND you don't mind putting an untested part on your car and risking fire, take the $100 and go buy the replacement heater yourself. You come out with $20 left over, heated washer fluid, and are now back at risk of a fire. Hoo-ray.

    Honestly, the whining is mind boggling. Perhaps you'd all be happier if GM treated this like Toyota handles their safety issues and hid the problem until a few people died, then only issued a recall after a Senate hearing and NHTSA investigation?
    Maybe you would feel different if you owned an Escalade and loved this option, instead your defending GM, and if your still feeling bad about GM just know that the Escalade is the highest profit car/truck in the GM line. It's nice when the non Escalade owners come over here and talk crap.

  5. #80
    WaterKing is offline Cadillac Owners Fanatic
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by dzar View Post
    WaterKing,

    so which unit do you end up with? Which part number, that is. Thanks for being the guinea pig!
    AT-37GM....the gm replacement...total cost about 87.00 after shipping.Love it, been though two loads of bug cleaner already.

    I think the reason GM did not follow this route is strictly that they "Don't want anymore liability, period." One house, vehicle, and heaven forbid a person killed would probably be more than the cost of 10k recalls particularly since this has been a known problem.

    Had to argue with dealer to get my 60amp fuse back, he said GM wanted all the parts returned. No replacement page for owners manual was provided, dealer was dumbfounded when I asked for one.

  6. #81
    dzar is offline Cadillac Owners Fanatic
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Thanks. I bought the same one and installed it in ten minutes. I had to spend $4.87 for the fuse... my dealer (who I hate... anybody know a GOOD dealer in St. Louis? Mine lives on Olive Blvd) refused to give me anything. They did send me a check within a week, though; I was completely surprised!

    Unit works well and no fires, yet.

  7. #82
    WaterKing is offline Cadillac Owners Fanatic
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    My dealer who I hate for other reasons had a check cut for me when I arrived and gave it to me when I gave them the keys to the 2008. 30 minutes later I was gone....they even fixed the antenna for the two way remote which had fallen down in the rear. The 2007 goes to a different and more trusted/long distance dealer Tuesday to clear all the suspension alarms after MR shock install so I will see the difference in how they handle the situation. Service reps wanted to know where I got the replacement from because in the south it is most effective for bug removal but few people ever think of it for that.

  8. #83
    dzar is offline Cadillac Owners Fanatic
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by WaterKing View Post
    My dealer who I hate for other reasons had a check cut for me when I arrived and gave it to me when I gave them the keys to the 2008. 30 minutes later I was gone....they even fixed the antenna for the two way remote which had fallen down in the rear...
    Funny... my dealer is so bad that one time when I took my truck in for the extremely hard 1-2 and 2-3 shifts when the truck is cold, they game me the truck back at the end of the day telling me they could find nothing wrong, but that since I have an aftermarket alarm system, they would not warranty anything if related to the electrical system... that aftermarket alarm is the GM two-way remote installed by (another) GM dealer. I wonder what they would charge me to restick the antenna if needed

  9. #84
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    How in the world will you fellas ever get by without heated windshield washer fluid?

    850,000 recalls x $100 a pop = $85,000,000 GM is paying out (roughly), that they didn't have to.

    What would you guys do if GM didn't send you a fricken dime for the faulty heater?

  10. #85
    WaterKing is offline Cadillac Owners Fanatic
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    That is typical. My 2008 had wind noise starting at 40 mph (strange since my 2007 is silent at 90MPH) and serious dust incursion. They made me remove CB antenna, Platinum front end, ACS hood (both of which they painted and installed), GM wind deflector, and GM mud flaps before they would address the issue under warranty and replace the door gaskets. That is also why I now have the 2007 and am going to a dealer 100+ miles father away for it. Love the truck, hate the politics for known issues. Won't buy another until auto windshield wiper, auto headlight, USB, rear camera anytime, nav destination anytime, heated/cooled seats, and bluetooth are all included and warranted up front and even then would not buy from nearest dealer. Looks like 2007 EXT will be my last truck. All the 2007 needs is long tube headers, supercharger, and paint for the platinum front end and ACS extractor hood. Ohhh and also the recall for wipers. And forward camera which is purchased but not installed yet. I constantly misjudge the front position but not because my windshield is dirty.....I have heated windshield washer fluid to clean the bugs away. Once used I would never be without and will PAY to put it on my 78 Ranchero. Silly, yes but practical and worthwhile for me. GM should not have exposed me to this luxury just to take it away.

  11. #86
    ewill3rd is offline Cadillac Technician
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    1.5 million actually.

  12. #87
    hcvone is offline Cadillac Owners 10000+ Posts
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by NoExpert View Post
    How in the world will you fellas ever get by without heated windshield washer fluid?

    850,000 recalls x $100 a pop = $85,000,000 GM is paying out (roughly), that they didn't have to.

    What would you guys do if GM didn't send you a fricken dime for the faulty heater?
    Well it sucks not having it after how well it worked, I have had 7 Escalade's since 07' and I didn't get a dime from GM in this pay out.

  13. #88
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    Quote Originally Posted by ewill3rd View Post
    1.5 million actually.
    I stand corrected.

    Quote Originally Posted by hcvone View Post
    Well it sucks not having it after how well it worked, I have had 7 Escalade's since 07' and I didn't get a dime from GM in this pay out.
    Yes sir I suspect it does. And I believe you have a reasonable expectation to have all bells and whistles functioning on a high end SUV. When they don't function you're entitled to a fix, a replacement, or some compensation. It's a shame that a loyal GM customer like yourself didn't receive part of the reimbursement.

    Overall though when you put it into perspective, the heated washer fluid doesn't profoundly effect the looks, comfort, or functionality of this fine SUV. JMHO

  14. #89
    SouthernLCC is offline Cadillac Owners Member
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    So, I got my AT-37 in, and I do not see any bracket or wiring harness'. I called my dealer and he had no idea what they had done exactly on the recall. COuld I just be missing it, or are they bracket and harness' pretty apparent? I am not real pleased at this point if they removed the bracket and clipped the harness'...

  15. #90
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    Re: UPDATE ON FIRE Recall for Heated Wipers

    I took my escalade in for service, they told me about the recall and cutting of the wires.. I signed the work sheet saying i declined them from doing it.. I then ordered the heavy duty at-37gm replacement module.. Screw that, no ones cutting any wires out of my harness.. Ever! GM can keep the lousy $100 bucks and stick it up their a@$! hahaha

    Geee... I hope my NAV doesn't get recalled.. If so, Maybe they'll issue a $150 check for that.. Sure, why not... Just keep taking away features that we all here paid for.

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