Loaner Cars at your Dealer?
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Cadillac Escalade, EXT and ESV Forum - 2007-2014 Discussion, Loaner Cars at your Dealer? in Cadillac Escalade Forums; Just quick questions, do you guys get loaner cars when you have your vehicle serviced? I read somewhere that most ...
  1. #1
    fivepix's Avatar
    fivepix is offline Cadillac Owners Fanatic
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    Loaner Cars at your Dealer?

    Just quick questions, do you guys get loaner cars when you have your vehicle serviced? I read somewhere that most Cadillac Dealerships will lend you a vehicle if the maintenance takes a certain amount of time?

    I've never been there long enough to need one but it would be good to know in case I'm ever there for a while.

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  3. #2
    Ronin is offline Cadillac Owners Fanatic
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    Re: Loaner Cars at your Dealer?

    For warranty work I'm pretty sure they'll have to provide you a loaner, for maintenance if they did it'd be out of courtesy. Personally, I've had my truck for 3 weeks and it's going on another day down for warranty related issues (it was supposed to be ready today) for a total of 3 days. Not a big deal, as long as it doesn't become a habit. Just getting the bugs worked out...and trying to snag an STS-V or CTS-V while I'm up there...maybe that's why they keep having me come back!

    First loaner was a Buick Lucerne, the one I have now is a Chevy Malibu. Yuck. I know it's not cool to look a gift horse in the mouth but I miss my truck. At least when my Mercedes was down I always had a current/new model as a loaner...

  4. #3
    Superjim's Avatar
    Superjim is offline Cadillac Owners Connoisseur
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    Re: Loaner Cars at your Dealer?

    For the last 3 1/2 years that I have been using this dealer...they have never failed to furnish me a Cadillac to drive, when my car was there for more than a couple of hours.

    Texas Jim

  5. #4
    icejava is offline Cadillac Owners Fanatic
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    Re: Loaner Cars at your Dealer?

    I have two dealerships I goto here. One of them provides only a "shuttle service within 5 miles". The other dealership provides a loaner.

  6. #5
    dkozloski's Avatar
    dkozloski is offline Cadillac Owners 10000+ Posts
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    Re: Loaner Cars at your Dealer?

    I've never got any kind of transportation from a Cadillac dealer beyond a ride in a shuttle van driven by a senile old man that keeps getting lost.
    Don't mess with Binky Bear!


  7. #6
    CaddyMan421 is offline Cadillac Owners Member
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    Re: Loaner Cars at your Dealer?

    I had to take my truck in this morning to get the side mirror replaced (the mirror itself vibrated horribly at speeds faster than 70 mph) and I just got a ride in a van, no loaner car

  8. #7
    murphy's Avatar
    murphy is offline Cadillac Owners Enthusiast
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    Re: Loaner Cars at your Dealer?

    Local dealers use cheap Budget, Hertz..etc and charge back to GM unless not warranty related..i.e. you got an issue but they're not certain it's covered under warranty..either they pay or YOU pay..and you get a shiiiiiiity Cobalt..etc.The last one I got had a check tire message, inside was dirty as hell as was outside....I wonder what they charge GM for that rental...

  9. #8
    ironmc01 is offline Cadillac Owners Member
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    Re: Loaner Cars at your Dealer?

    i always get a honda accord or a chevy cobalt lol

  10. #9
    hcvone is offline Cadillac Owners 10000+ Posts
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    Re: Loaner Cars at your Dealer?

    I have not had my two 07's in for any warranty work (knock wood) but when my 03' was in I would get some sort of Caddy, DTS, STS or CTS

  11. #10
    TSS's Avatar
    TSS
    TSS is offline Cadillac Owners Connoisseur
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    Re: Loaner Cars at your Dealer?

    Always get a new current year Caddy as a loaner. SRX/CTS/DTS . They usually give me a choice based on what is there. Only once were they "out" of caddys. So, I got a new Buick, and even then they offered to come out and exchange it for a Cadillac later that morning at my office as soon as one was returned. I did not care. Just give a clean newer car and I am happy.

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