Anyway to look up service history?
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Cadillac Escalade, EXT and ESV Forum - 1999 - 2006 Discussion, Anyway to look up service history? in Cadillac Escalade Forums; I come from Lexus and with them I can go to Lexus website enter the vin and see the service ...
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    grayparatrooper is offline Cadillac Owners Member
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    Anyway to look up service history?

    I come from Lexus and with them I can go to Lexus website enter the vin and see the service history of the car at the dealer. Anyway to do this with escalade?

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    the cadillac man's Avatar
    the cadillac man is offline Cadillac Owners Master
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    Quote Originally Posted by grayparatrooper
    I come from Lexus and with them I can go to Lexus website enter the vin and see the service history of the car at the dealer. Anyway to do this with escalade?
    You can go to a gm dealer and run the vin other then that I suggest getting the carfax before buying

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    grayparatrooper is offline Cadillac Owners Member
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    Re: Anyway to look up service history?

    i just dont trust carfax all that much was hoping for dealer history but at least they can check it if nothing else.

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    BDuncan is offline Cadillac Owners Fanatic
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    Re: Anyway to look up service history?

    As you are aware, CARFAX is just a silly marketing tool - only a very few repairs overall are reported to Carfax. A GM dealer (using the VIN) can pull all services performed at any GM dealer but won't have anything done at independant shops. Many used Escalades are leased which almost assures dealer service since is covered.

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    the cadillac man's Avatar
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    Quote Originally Posted by BDuncan
    As you are aware, CARFAX is just a silly marketing tool - only a very few repairs overall are reported to Carfax. A GM dealer (using the VIN) can pull all services performed at any GM dealer but won't have anything done at independant shops. Many used Escalades are leased which almost assures dealer service since is covered.
    I checked the carfax before I got mine(free from the dealer) and it had the same as the dealer history report but I must have be lucky(still trust the dealer though)

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    BDuncan is offline Cadillac Owners Fanatic
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    Re: Anyway to look up service history?

    Dealers have jumped on the Carfax band wagon realizing that they get the benefit of all the Carfax advertising. If a dealer has a used vehicle with a clean internal history, then they load that info into Carfax so they can give a copy to a potential customer. In some cases the info may already be in Carfax. Dealers realize the average customer believes in Carfax so they might as well take advantage of all the hype. There can be very good info on Carfax but it's what's not there that is the concern.

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    Re: Anyway to look up service history?

    Quote Originally Posted by grayparatrooper View Post
    I come from Lexus and with them I can go to Lexus website enter the vin and see the service history of the car at the dealer. Anyway to do this with escalade?
    Hello grayparatrooper,

    If you contact your local dealership and speak with the service department, they can access your service history on your vehicle with the provided VIN. We are unable to give you service history information, which is why we direct you to your dealership. Please let us know if you have other questions or concerns.

    Sincerely,

    Laura M.
    Cadillac Customer Service

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    grayparatrooper is offline Cadillac Owners Member
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    Re: Anyway to look up service history?

    Thanks. This is a private sale ill call my local caddy dealer see I can get them to look up the service history. Carfax is $40 which is absurd IMO.

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    the cadillac man's Avatar
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    Quote Originally Posted by BDuncan
    Dealers have jumped on the Carfax band wagon realizing that they get the benefit of all the Carfax advertising. If a dealer has a used vehicle with a clean internal history, then they load that info into Carfax so they can give a copy to a potential customer. In some cases the info may already be in Carfax. Dealers realize the average customer believes in Carfax so they might as well take advantage of all the hype. There can be very good info on Carfax but it's what's not there that is the concern.
    I know that's why I checked with my local dealer also

  11. #10
    grayparatrooper is offline Cadillac Owners Member
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    Re: Anyway to look up service history?

    Will the dealer be cool checking it for me? Also I want to have a pre purchase inspection done on it should i take to an independent or gm or caddy?

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    MrHolland's Avatar
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    Re: Anyway to look up service history?

    Pre inspection,,,I'd definitely go to a Cadillac dealer. May be a good opportunity to get the service history since you're there spending a little bit of money. Good luck!!

  13. #12
    the cadillac man's Avatar
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    Quote Originally Posted by MrHolland
    Pre inspection,,,I'd definitely go to a Cadillac dealer. May be a good opportunity to get the service history since you're there spending a little bit of money. Good luck!!
    I agree plus it helps to get to know the service manager(I know the one at the dealer I go to)

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    grayparatrooper is offline Cadillac Owners Member
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    Re: Anyway to look up service history?

    I called they said the car didnt have any service history at their dealership I assumed it was a nation wide database. Anyway a little more searching and I found the supposed nice 75k car I was looking was actually this pos http://www.salvage-cars-for-sale.inf...06-MjgzNjI1ODI I'm bummed

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    the cadillac man's Avatar
    the cadillac man is offline Cadillac Owners Master
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    Quote Originally Posted by grayparatrooper
    I called they said the car didnt have any service history at their dealership I assumed it was a nation wide database. Anyway a little more searching and I found the supposed nice 75k car I was looking was actually this pos http://www.salvage-cars-for-sale.inf...06-MjgzNjI1ODI I'm bummed
    Salvaged means it has been wrecked before or has been in a flood(not a good choice)
    FYI most dealers are only able to see the warranty work if they weren't the dealer the truck has been normally serviced at

  16. #15
    grayparatrooper is offline Cadillac Owners Member
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    Re: Anyway to look up service history?

    Lexus is nationwide so wherever is been served dealer wise its in there. I don't mind salvage I own one actually if it was minor and repaired right but that one had major damage and he lied about it also the miles is way off. O well.

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