Weird media gateway problem
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 7 of 7
Cadillac Escalade, EXT and ESV Forum - 1999 - 2006 Discussion, Weird media gateway problem in Cadillac Escalade Forums; Ok so I go to a local store the whole way there the radio works fine on the media gateway(playing ...
  1. #1
    the cadillac man's Avatar
    the cadillac man is online now Cadillac Owners Master
    Automobile(s): 03 cadillac escalade
    Join Date
    Mar 2011
    Location
    speedwell tn,
    Posts
    8,004
    Ok so I go to a local store the whole way there the radio works fine on the media gateway(playing from my iPod)

    When I got back in the truck to leave the parking lot the radio goes dead for a few seconds(no time display nothing (I know if the media gateway is disconnected it can cause the radio to act the same way)then reboots as if the key had been turned off and back on

    But I am wondering if this a warning that the unit may fail later on or what(I didn't notice if the clock was affected or not as I was pulling out on the road and couldn't look at the clock to see)
    I have the touch screen nav radio

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    the cadillac man's Avatar
    the cadillac man is online now Cadillac Owners Master
    Automobile(s): 03 cadillac escalade
    Join Date
    Mar 2011
    Location
    speedwell tn,
    Posts
    8,004
    Thread Starter
    Bump anyone?

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    11,790

    Re: Weird media gateway problem

    The Cadillac Man, would you consider visiting your Cadillac dealership for service? I understand that you're looking for other owners' opinions, but I also wanted to let you know Customer Service is available to locate the dealer options in your area and contact them for you if you wish. My email is Katie_Lucille@gmexpert.com!

    Best,

    Katie
    Cadillac Customer Service

  5. #4
    the cadillac man's Avatar
    the cadillac man is online now Cadillac Owners Master
    Automobile(s): 03 cadillac escalade
    Join Date
    Mar 2011
    Location
    speedwell tn,
    Posts
    8,004
    Thread Starter
    Quote Originally Posted by Cadillac Cust Svc
    The Cadillac Man, would you consider visiting your Cadillac dealership for service? I understand that you're looking for other owners' opinions, but I also wanted to let you know Customer Service is available to locate the dealer options in your area and contact them for you if you wish. My email is Katie_Lucille@gmexpert.com!

    Best,

    Katie
    Cadillac Customer Service
    I didn't have it installed at my local dealer thanks for the offer though

    Ps how do I get a option print out for my truck?

  6. #5
    wesyder's Avatar
    wesyder is online now Cadillac Owners Connoisseur
    Automobile(s): 08 Escalade ESV awd, 05 Yukon Xl Denali awd, 06 SRX sold
    Join Date
    Mar 2009
    Location
    Eastvale Calif
    Posts
    1,104
    Quote Originally Posted by the cadillac man

    I didn't have it installed at my local dealer thanks for the offer though

    Ps how do I get a option print out for my truck?
    Yeah the dealer would remove it leave it on the seat and charge you diag north of $100

  7. #6
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    11,790

    Re: Weird media gateway problem

    Quote Originally Posted by the cadillac man View Post
    I didn't have it installed at my local dealer thanks for the offer though

    Ps how do I get a option print out for my truck?
    Thanks for clarifying, Cadillac Man! If you would like me to send you you a copy of your build sheet, then please send me the last eight of your VIN to the email address above. I'm happy to help where I can!

    Best,

    Katie
    Cadillac Customer Service

  8. #7
    the cadillac man's Avatar
    the cadillac man is online now Cadillac Owners Master
    Automobile(s): 03 cadillac escalade
    Join Date
    Mar 2011
    Location
    speedwell tn,
    Posts
    8,004
    Thread Starter
    Quote Originally Posted by Cadillac Cust Svc

    Thanks for clarifying, Cadillac Man! If you would like me to send you you a copy of your build sheet, then please send me the last eight of your VIN to the email address above. I'm happy to help where I can!

    Best,

    Katie
    Cadillac Customer Service
    Ok will do
    As far as the media gateway I am going to remove it to see if its my radio or just the gateway(the radio acts like it looses data connection yet the clock never resets and the radio shows the Cadillac logo at reboot)

    ----------

    Quote Originally Posted by wesyder

    Yeah the dealer would remove it leave it on the seat and charge you diag north of $100
    So true but I need to find out what's wrong or if the unit is failing(seems like it is)

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting