2015 Seat leather
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Cadillac Escalade and ESV Forum - 2015+ Discussion, 2015 Seat leather in Cadillac Escalade Forums; Just dropped my new baby off to have the passenger seat cover changed. Nobody has ever sat in it and ...
  1. #1
    NYTFLT is offline Cadillac Owners Member
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    2015 Seat leather

    Just dropped my new baby off to have the passenger seat cover changed. Nobody has ever sat in it and it's all wrinkled like it's 10 years old. Hope they don't make it worse. I wonder where the quality control person was the day it was built. Other than that and the recall insanity I love it.

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    gmfamily is offline Cadillac Owners Fanatic
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    Re: 2015 Seat leather

    Wow, it just aged on its own? It should not have done that, but do you think heat/sun played a role? I ask because I was considering getting a sunshade for the dash leather.

    Sent from AutoGuide.com Free App

  4. #3
    NYTFLT is offline Cadillac Owners Member
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    Re: 2015 Seat leather

    No it came that way, I've just been debating leaving it or fixing it. It wasn't hideous just different from the other seats. I figured fro the $$ it should be right. I only have 482 miles on it and it lives in the garage.

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    gmfamily is offline Cadillac Owners Fanatic
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    Re: 2015 Seat leather

    Quote Originally Posted by NYTFLT View Post
    No it came that way, I've just been debating leaving it or fixing it. It wasn't hideous just different from the other seats. I figured fro the $$ it should be right. I only have 482 miles on it and it lives in the garage.
    Yes, make them repair that ASAP. I will definitely keep an eye on mine. What color interior do you have?

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    Cadillac Cust Svc's Avatar
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    Re: 2015 Seat leather

    Quote Originally Posted by NYTFLT View Post
    Just dropped my new baby off to have the passenger seat cover changed. Nobody has ever sat in it and it's all wrinkled like it's 10 years old. Hope they don't make it worse. I wonder where the quality control person was the day it was built. Other than that and the recall insanity I love it.
    Hello NYTFLT,

    I apologize that you are experiencing these concerns with your new Escalade’s leather. I can definitely understand how frustrating that would be on a new vehicle. Could you private message us with some pictures so we could pass this along to our internal resources? I would also like to get in contact with your dealership so that we can look into this further and document this. Could you private message us with your name, contact info, VIN, mileage, and dealership as well? Thank you for taking the time to read my post. We hope to hear back from you soon.

    Gregory W. (Assisting)
    Cadillac Customer Care

  7. #6
    NYTFLT is offline Cadillac Owners Member
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    Re: 2015 Seat leather

    I have the shale interior. And, my worst fears realized,the new cover is even more wrinkled than the previous one and they scratched some trim so had to order that. :-(
    I'll get right on that Gregory.

    ----------

    I've got some great pictures but the site say's I've used too many bits. I don't know how to fix that.

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    Re: 2015 Seat leather

    Quote Originally Posted by NYTFLT View Post
    I have the shale interior. And, my worst fears realized,the new cover is even more wrinkled than the previous one and they scratched some trim so had to order that. :-(
    I'll get right on that Gregory.

    ----------

    I've got some great pictures but the site say's I've used too many bits. I don't know how to fix that.
    Hi NYTFLT,

    I have received your PM and I look forward to discussing this with you further.

    Have a great night,

    Austin J.
    Cadillac Customer Care

  9. #8
    OneStepAhead is offline Cadillac Owners Fanatic
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    Re: 2015 Seat leather

    Quote Originally Posted by NYTFLT View Post
    I have the shale interior. And, my worst fears realized,the new cover is even more wrinkled than the previous one and they scratched some trim so had to order that. :-(
    I'll get right on that Gregory.

    ----------

    I've got some great pictures but the site say's I've used too many bits. I don't know how to fix that.
    Instead of uploading them to the forum just upload them to imgur.com (no account or registration needed), after you've uploaded it there it will give you a "BBCode" which is for message boards & forums. Just paste that link into your post and the images will display for the rest of us.

  10. #9
    NYTFLT is offline Cadillac Owners Member
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    Re: 2015 Seat leather

    It's not letting me paste

  11. #10
    gmfamily is offline Cadillac Owners Fanatic
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    Re: 2015 Seat leather

    Quote Originally Posted by NYTFLT View Post
    It's not letting me paste








  12. #11
    hcvone is offline Cadillac Owners 10000+ Posts
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    Re: 2015 Seat leather

    That is bad, usually when I trade them in they look better than that. I hope the general wakes up soon

  13. #12
    DG2's Avatar
    DG2
    DG2 is offline Cadillac Owners Connoisseur
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    Quote Originally Posted by NYTFLT
    Just dropped my new baby off to have the passenger seat cover changed. Nobody has ever sat in it and it's all wrinkled like it's 10 years old. Hope they don't make it worse. I wonder where the quality control person was the day it was built. Other than that and the recall insanity I love it.
    My STS is 10 years old and 202,000 miles. No wrinkles at all That is a defect no doubt in your leather.

  14. #13
    MoistCabbage's Avatar
    MoistCabbage is offline Cadillac Owners 10000+ Posts
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    Quote Originally Posted by gmfamily
    Wow, it just aged on its own? It should not have done that, but do you think heat/sun played a role? I ask because I was considering getting a sunshade for the dash leather. Sent from AutoGuide.com Free App
    Tint the windows and look into 3M Crystaline for the windshield.

  15. #14
    NYTFLT is offline Cadillac Owners Member
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    Re: 2015 Seat leather

    It's only got 500 miles on it and it lives in a garage. Window tint isn't going to help. Dealer is ordering another seat cover for it again.

  16. #15
    gmfamily is offline Cadillac Owners Fanatic
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    Re: 2015 Seat leather

    Quote Originally Posted by NYTFLT View Post
    It's only got 500 miles on it and it lives in a garage. Window tint isn't going to help. Dealer is ordering another seat cover for it again.
    I think he was talking about a fix to help protect my dash leather. I believe everyone, knows yours is a defect and should be fixed ASAP!

    Sent from AutoGuide.com Free App
    NYTFLT likes this.

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