Onstar Red Light
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Cadillac DTS Forum - 2006 through 2012 Discussion, Onstar Red Light in Past Cadillac Vehicle Discussion; I noticed that the red light on the Onstar mirror has been coming on more often than the green and ...
  1. #1
    jsorrell's Avatar
    jsorrell is offline Cadillac Owners Fanatic
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    Onstar Red Light

    I noticed that the red light on the Onstar mirror has been coming on more often than the green and finally decided to hit the button and get a diagnostic check last night. I remember someone else mentioned that when they did the VCIM upgrade in I think the Silverado Forum that they said the red light came on but everything worked so I figured I'd get the code from Onstar. It turns out it is the bluetooth having a fault. I have an extra antenna I bought when I didn't realize the VCIM I bought came with one and I swapped it out. The light is green! Gonna see if it stays green and if not I'll have em diagnose it and see if there is another issue I need to deal with but I've got my fingers crossed! :-)

    -Justin

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  3. #2
    Superjim's Avatar
    Superjim is offline Cadillac Owners Connoisseur
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    Re: Onstar Red Light

    It was probably just the antenna...
    At least we can hope that was all it was....

  4. #3
    jsorrell's Avatar
    jsorrell is offline Cadillac Owners Fanatic
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    Re: Onstar Red Light

    I'm hoping so Jim! I drove to work today and the light stayed green the entire time :-) Got my Fingers Crossed! :-)
    Superjim likes this.

  5. #4
    Stepside is offline Cadillac Owners Enthusiast
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    Re: Onstar Red Light

    2007 . . Bluetooth??? I thought that was 2009+ vehicles.

  6. #5
    jsorrell's Avatar
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    Re: Onstar Red Light

    Quote Originally Posted by Stepside View Post
    2007 . . Bluetooth??? I thought that was 2009+ vehicles.
    I did a swap from a VCIM out of a newer car. Here is the thread on the swap :-)

    http://www.cadillacforums.com/forums...h-upgrade.html

    As of last night the light is still green BTW :-)
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  7. #6
    Stepside is offline Cadillac Owners Enthusiast
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    Re: Onstar Red Light

    Hmmm, thanks for the info . . . but, if the number for SAT XM radio changed
    then, i'd lose my lifetime subscription. . ..

    anyhow, my wife drives that car and she does not care, since she has the car phone thru OnStar.

    good info though,
    thanks again.

  8. #7
    jsorrell's Avatar
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    Re: Onstar Red Light

    Quote Originally Posted by Stepside View Post
    Hmmm, thanks for the info . . . but, if the number for SAT XM radio changed
    then, i'd lose my lifetime subscription. . ..

    anyhow, my wife drives that car and she does not care, since she has the car phone thru OnStar.

    good info though,
    thanks again.
    I don't believe it changed my XM Radio ID. Pretty sure its the same as it has been. I can double check for ya though.

  9. #8
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Onstar Red Light

    Please let us know if you continue to experience any concerns! We are happy to assist at any time.

    Jessica (assisting Laura)
    Cadillac Customer Care

    Quote Originally Posted by jsorrell View Post
    I noticed that the red light on the Onstar mirror has been coming on more often than the green and finally decided to hit the button and get a diagnostic check last night. I remember someone else mentioned that when they did the VCIM upgrade in I think the Silverado Forum that they said the red light came on but everything worked so I figured I'd get the code from Onstar. It turns out it is the bluetooth having a fault. I have an extra antenna I bought when I didn't realize the VCIM I bought came with one and I swapped it out. The light is green! Gonna see if it stays green and if not I'll have em diagnose it and see if there is another issue I need to deal with but I've got my fingers crossed! :-)

    -Justin
    jsorrell likes this.

  10. #9
    jsorrell's Avatar
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    Re: Onstar Red Light

    Hi Jessica! It looks like its all fixed now :-) The friendly people at Onstar were able to give me the code for the problem and I researched it online. Everything I found pointed to the Bluetooth Antenna being bad and seeing as how I had a new one that I bought my mistake I decided to give it a shot and swap it out and its been perfect ever since :-) Thank you checking back on me I appreciate it! :-)

    -Justin

  11. #10
    Cadillac Cust Svc's Avatar
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    Re: Onstar Red Light

    You're welcome, Justin! I'm happy to hear the concern has been resolved.

    Jessica (assisting Laura)
    Cadillac Customer Care

    Quote Originally Posted by jsorrell View Post
    Hi Jessica! It looks like its all fixed now :-) The friendly people at Onstar were able to give me the code for the problem and I researched it online. Everything I found pointed to the Bluetooth Antenna being bad and seeing as how I had a new one that I bought my mistake I decided to give it a shot and swap it out and its been perfect ever since :-) Thank you checking back on me I appreciate it! :-)

    -Justin
    jsorrell likes this.

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